Announcement

**pmonahan** · November 11, 2006, 12:09 PM

Welcome,

You need Java v 1.5 or later; please see:

http://board.homeseer.com/showthread.php?t=109303

Thanks

Peter

Originally posted by seguinr

Hi all!

I'm a new owner of an iAutomate RFID product. I installed the plug-in using Homeseer updater. After a few adjustments, i was able to have my (only) reader recognized by Homeseer:

2006-11-10 18:26:08 iAutomate RFID RESTART REQUESTED - RESETTING THE RFID NETWORK
2006-11-10 18:26:14 iAutomate RFID Network successfully reset - please wait for network enumeration and configuration to complete.
2006-11-10 18:26:33 iAutomate RFID Reader Status:
2006-11-10 18:26:33 iAutomate RFID Reader 1 (Location Reader) is at Node 1 with an RSSI of 0 and a gain that is LOW
2006-11-10 18:26:33 iAutomate RFID
2006-11-10 18:26:33 iAutomate RFID There is 1 reader on the network.
2006-11-10 18:26:33 iAutomate RFID
2006-11-10 18:26:34 iAutomate RFID Setting RSSI for node 1 to a value of 60
2006-11-10 18:26:35 iAutomate RFID Setting GAIN for node 1 to a value of HIGH GAIN
2006-11-10 18:26:35 iAutomate RFID Receiver Gain was changed successfully for Reader 1, Node 1
2006-11-10 18:26:40 iAutomate RFID iAutomate RFID Startup Complete.

When i click on the "RFID status" button, all i get is a RFID logo and an empty grey box with no information. Anyone has a clue of what i'm missing here? Do i need to install extra utility software?

Thank you!

Richard

**seguinr** · November 11, 2006, 02:59 PM

Re

Thank you Peter,

i installed JAVA 2 v1.5.0 and my RFID status screen improved a bit...

no information is available in the box. I have registered one reader and one tag sor far, but none of them are displayed.

See attached .JPG

Thank you!

Richard

Attached Files

**pmonahan** · November 11, 2006, 03:29 PM

What version of RFID Status shows in bottom right ?? It is cut off in your image.

Also, have you emptied your browser cache and restarted the PC ?

Let me know

Thanks

Peter

Originally posted by seguinr

Thank you Peter,

i installed JAVA 2 v1.5.0 and my RFID status screen improved a bit...

no information is available in the box. I have registered one reader and one tag sor far, but none of them are displayed.

See attached .JPG

Thank you!

Richard

**seguinr** · November 12, 2006, 10:50 AM

Hi Peter,

i cleared IE cache and restarted my computer yesterday, but no change. This morning, i tried again and it worked (didn't reboot since yesterday)! However, the label "Reader/Tag Name" is still missing the leading "R" (see previously attached picture), should it be a concern?

Thank you!

Richard

**karib** · November 12, 2006, 11:21 AM

By chance are you using https for your homeseer access?

**seguinr** · November 12, 2006, 12:54 PM

Karib,

the address starts with "http://localhost:..."

Richard

**pmonahan** · November 12, 2006, 01:00 PM

You forgot to answer my Question about the version of RFID Status.

Second Question: What resolution is the monitor set to ?? Please post the whole image of the RFID Status, not an edited image.

Thanks

Peter

Originally posted by seguinr

Hi Peter,

i cleared IE cache and restarted my computer yesterday, but no change. This morning, i tried again and it worked (didn't reboot since yesterday)! However, the label "Reader/Tag Name" is still missing the leading "R" (see previously attached picture), should it be a concern?

Thank you!

Richard

**seguinr** · November 12, 2006, 02:00 PM

Hi Peter,

sorry, i forgot to mention the version on the bottom right of the box is 1.3. My screen resolution is 1280 * 1024. I can't attached the whole screen because limits are set by the message board (approx. 600*800). Is there other ways to include images?

Thank you!

Richard

**karib** · November 12, 2006, 02:05 PM

Richard,

Just wanted to check, I was bit by the same issue but I was using https

Joel

**pmonahan** · November 12, 2006, 02:10 PM

Just capture the whole image, then resize the whole image before you post (scale it)

Does the machine you are using have a Firewall or Antivirus app that prevents java or scripts from running ??

Can you give me remote access by sending me a private message for username and pw ??

Thanks

Peter

Originally posted by seguinr

Hi Peter,

sorry, i forgot to mention the version on the bottom right of the box is 1.3. My screen resolution is 1280 * 1024. I can't attached the whole screen because limits are set by the message board (approx. 600*800). Is there other ways to include images?

Thank you!

Richard

**pmonahan** · November 13, 2006, 09:34 PM

I looked at your RFID Status remotely with the Guest Access that you provided to me and it is working OK here, so I suspect that there is a problem with the PC that you are viewing the RFID Status Screen with.

I saw three tags behaving normally at one reader.

This could be a java issue, or a security/permissions issue. What browser are you using ?? Is the OS using another language other than English ?

I also noticed that your Tag Types are not properly set, but I could not adjust as a guest.

Once you correct the tag type, you MUST restart our plugin.

Thanks

Peter

**seguinr** · November 13, 2006, 11:57 PM

Thank you for your visit!

I'm using IE 6.0 and yes, the O/S language is set in french. As for tag's types, they disappear once in a while. I entered the information, only this time, i made sure to click on "reset/restart everything"... we'll see if everything stay still, especially if a need to reboot.

I'll dig more on the security aspect, and everything related to Java.

Richard

**pmonahan** · December 11, 2006, 06:05 PM

Patch to 1.3.4 Posted

http://board.homeseer.com/showthread.php?t=117766

**seguinr** · December 12, 2006, 09:49 PM

Hi Peter!

Thank you for the update. I ran the updater and rebooted my computer, but it seem to make no difference on the version of the utility: it's still old v1.3. In Homeseer's log, i've notice "updater warning" during the process:

2006-12-12 21:39:01 - Updater - Starting installation of updates
2006-12-12 21:39:01 - Updater - Applying update: iAutomate RFID
2006-12-12 21:39:07 - Updater - Extracting files from zip file: WebHelp.zip
2006-12-12 21:39:09 - Updater - Extraction Complete.
2006-12-12 21:39:09 - Updater - Extracting files from zip file: RFIDstatus.zip
2006-12-12 21:39:10 - Updater - Extraction Complete.
2006-12-12 21:39:10 - Updater - Copying file: C:\Program Files\HomeSeer 2\Docs\iAutomate RFID\Tag Polarization for Maximum Range.pdf
2006-12-12 21:39:10 - Updater - Copying file: C:\Program Files\HomeSeer 2\Docs\iAutomate RFID\hspi_RFID License & Disclaimers.pdf
2006-12-12 21:39:10 - Updater - Copying file: C:\Program Files\HomeSeer 2\Docs\iAutomate RFID\iAutomate RFID Manual for HomeSeer.pdf
2006-12-12 21:39:10 - Updater - Copying file: C:\Program Files\HomeSeer 2\Docs\iAutomate RFID\iAutomate RFID Scripting.pdf
2006-12-12 21:39:10 - Updater - Copying file: C:\Program Files\HomeSeer 2\Docs\iAutomate RFID\R500HA Easy Wiring Guide.pdf
2006-12-12 21:39:11 - Updater - Copying file: C:\Program Files\HomeSeer 2\Docs\iAutomate RFID\R500 Cable Terminations.pdf
2006-12-12 21:39:11 - Updater Warning - File exists, not overwriting: C:\Program Files\HomeSeer 2\Scripts\iAutomate_TagBattery.vbs
2006-12-12 21:39:11 - Updater Warning - File exists, not overwriting: C:\Program Files\HomeSeer 2\Scripts\iAutomate_TagStatus.vbs
2006-12-12 21:39:11 - Updater Warning - File exists, not overwriting: C:\Program Files\HomeSeer 2\Scripts\iAutomate_TagStatus.vb
2006-12-12 21:39:11 - Updater Warning - File exists, not overwriting: C:\Program Files\HomeSeer 2\Scripts\iAutomateRFID.vbs
2006-12-12 21:39:11 - Info - Un-registering C:\Program Files\HomeSeer 2\hspi_RFID.exe with Windows
2006-12-12 21:39:12 - Info - Wave OUT id: 3
2006-12-12 21:39:13 - Updater - Copying file: C:\Program Files\HomeSeer 2\hspi_RFID.exe
2006-12-12 21:39:15 - Updater Error - Unable to install files, is HomeSeer running? Please exit it now if so. (Retry in 5 sec.)
2006-12-12 21:39:15 - Info - Found Hi-Phone audio device: Hi-Phone Desktop USB
2006-12-12 21:39:20 - Updater - Copying file: C:\Program Files\HomeSeer 2\hspi_RFID.exe
2006-12-12 21:39:21 - Info - Registering C:\Program Files\HomeSeer 2\hspi_RFID.exe with Windows
2006-12-12 21:39:23 - Updater - Installation of updates completed

Should i install manually?

Thanks!

Richard

Announcement

Empty RFID status screen

Empty RFID status screen

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment