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Can't figure out why my tags are dropping

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  • Can't figure out why my tags are dropping

    I know that Peter is MIA, but hopefully somebody here has some ideas as to what is going on. I'll try include everything I've done/checked (this has been going on for a long time), but I am sure I will forget something.

    All of my tags will drop at the same time and then come right back. Here is what I know/have done:
    • It is almost always between 1:00 AM and 4:30 AM, but sometimes, although this is quite unusual, happen during the day.
    • The most common occurrence is 1:30 AM , give or take a few minutes
    • I have checked the wall wart and it seems fine
    • I have moved the wall wart from my UPS to an open outlet (although the same circuit)
    • Changed from an edge port for the serial to the hard port on the PC
    • I see nothing in the logs that indicate any issue, nor does nothing run (scripts) at the times of the drops.
    • I have disabled McAffee (actually unistalled) firewall and AV, just running the Win XP firewall.
    • Settings in the image below
    • I have had the RFID installed for nearly three years so I am pretty confident that this is not a cabling issue (i.e. ferrite choke, punched down correctly, etc.).
    • I don't recall this ever happening during the first few days after a restart of HS.
    • It is not real common. I can go a week or more with no issues, then have issues for a day or two, then nothing again.
    • Usually only happens once in a 24 hours period, but I have had nights with numerous drops.
    • Outside temp does not seem to be the issue. Reader is inside as are a few of the tags.

    Like I said, I am sure I forget something, but right now I am out of ideas.
    Attached Files

  • #2
    Look at your CPU utilisation...my tags drop out when the processor is maxed out for the timeout period...I would start there.

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    • #3
      I noticed that you have the Gain set to High. I know in the past, Peter recommended against that if your using the standard antenna that came with the receiver.
      -Todd

      ____________________________________________________________ ________________
      HS2Pro: 2.5.0.81 :: HS3Pro (beta) || Plugins:| SmartHome PowerLinc USB, Global Cache, BLBackup, DooCPU Monitor, DooMotion, BLOutlook, BLIcon, BLOutgoingCalls, OutgoingCalls, ROC-Rnd, HSTouch iPhone, UPS Monitor, DooMenuBar, BLSpeech, HSTouch Server, WAF AB8SS, mcsTemperature, VWS, BLChart, RFXCOM, ISY Insteon, iAutomate RFID, iTunes, NetCAM, DSC Security, Nest

      Comment


      • #4
        Originally posted by darren-mc View Post
        Look at your CPU utilisation...my tags drop out when the processor is maxed out for the timeout period...I would start there.

        I did try this a bit with Jon00's script, but it was not detailed enough inthe history to see if I could line up the CPU with the times of the drops. Any good logging program you could recommend?

        Comment


        • #5
          Originally posted by tmcgowan View Post
          I noticed that you have the Gain set to High. I know in the past, Peter recommended against that if your using the standard antenna that came with the receiver.
          Heck, I don't even remember what gain is anymore. I did find an old post where Peter says this can cause problems with nearby tags and since my problem is all tags I tend to think this is not the answer. That said, I'll switch it to low as I've not tried this and I'll give anything a shot. Thanks.

          Comment


          • #6
            You might try lowering the RSSI value to 0. This will prevent the program from filtering out tags based on RSSI values being received.
            -Todd

            ____________________________________________________________ ________________
            HS2Pro: 2.5.0.81 :: HS3Pro (beta) || Plugins:| SmartHome PowerLinc USB, Global Cache, BLBackup, DooCPU Monitor, DooMotion, BLOutlook, BLIcon, BLOutgoingCalls, OutgoingCalls, ROC-Rnd, HSTouch iPhone, UPS Monitor, DooMenuBar, BLSpeech, HSTouch Server, WAF AB8SS, mcsTemperature, VWS, BLChart, RFXCOM, ISY Insteon, iAutomate RFID, iTunes, NetCAM, DSC Security, Nest

            Comment


            • #7
              Originally posted by tmcgowan View Post
              You might try lowering the RSSI value to 0. This will prevent the program from filtering out tags based on RSSI values being received.
              I didn't know about that setting...interesting..

              Comment


              • #8
                Well, for the future benefit of anybody looking at this thread, changing gain to low and changing the RSSI values to 0 did not work. I had another drop last night at 1:33. It is very odd that this timeframe is so frequent. There just isn't anything in the log at all that would indicate that HS (and this is a dedicated HS machine) is doing anything. I still need to find a way to log CPU usage as I can't rule that out.

                Comment


                • #9
                  Is it just one tag....or all of them?

                  Comment


                  • #10
                    Originally posted by darren-mc View Post
                    Is it just one tag....or all of them?
                    All of them

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                    • #11
                      What happens say if you reboot your server just before you go to bed...do you still loose the tags in the middle of the night?

                      Comment


                      • #12
                        Do you run backups early in the morning by chance?
                        HS3 Prod - Win10 - DSC - HVAC-GC-TBZ48 x3 - CurrentCost - BLRadar - RFXCOM/FRXTRX433 -ADIO - HSTOUCH - BLUPS - AB8SS - SONOS - Alexa - 1 wire - BlueIris -MyQ

                        Comment


                        • #13
                          Originally posted by darren-mc View Post
                          What happens say if you reboot your server just before you go to bed...do you still loose the tags in the middle of the night?
                          I would say no, from two standpoints. First, the tags do not drop every night, just now and then (maybe once a week on average). Second, it does not seem to ever happen the first few nights after a reboot, but since it is infrequent that could be a coincidence.

                          Comment


                          • #14
                            Originally posted by thymer View Post
                            Do you run backups early in the morning by chance?

                            I was about to say no as I had checked all of my timed based events an nothing executes around that time. But I looked specifically at backup and since I have some conditions, it does not show under time based. I am in fact backing up at 1:30. Now that would not explain why the tags only occasionally drop, or why the drops happen at other times on occasion, but at 1:30 ish is far and away the most common this certainly is suspect. I'll play with this a bit and see what happens.

                            And now that I think about it, the other common drop time is around the time that HSTV is downloading (I think).................

                            Comment


                            • #15
                              Dedicated server? What speed is it and how much RAM?
                              HS3 Prod - Win10 - DSC - HVAC-GC-TBZ48 x3 - CurrentCost - BLRadar - RFXCOM/FRXTRX433 -ADIO - HSTOUCH - BLUPS - AB8SS - SONOS - Alexa - 1 wire - BlueIris -MyQ

                              Comment

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