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  • Roomba robots disappear from the plugin

    I have successfully retrieved BLID and password for my Roomba 980, installed the BLRoombaWifi plugin and assigned the data to the plugin.
    The plugin creates devices, but none of them are active and working.

    I have tried restarting the plugin. After restarting there are no longer any Roomba robots configured in the plugin (restarting HS3 has the same effect). The devices created by the plugin are still there, but they are still not working.

    Suggestions anyone?


    System Profile
    Current Date/Time: 22.04.2018 10:20:33
    HomeSeer Version: HS3 Pro Edition 3.0.0.425
    Operating System: Microsoft Windows 10 Pro - Work Station
    System Uptime: 0 Days 0 Hours 56 Minutes 15 Seconds
    IP Address: 192.168.80.68
    Number of Devices: 770
    Number of Events: 294
    Available Threads: 200
    HSTouch Enabled: True
    Event Threads: 0
    Event Trigger Eval Queue: 0
    Event Trigger Priority Eval Queue: 0
    Device Exec Queue: 0
    HSTouch Event Queue: 0
    Email Send Queue: 0
    Anti Virus Installed: Windows Defender

    Enabled Plug-Ins
    3.0.0.13: AirplaySpeak
    2.0.18.0: BLRoombaWifi
    3.0.0.16: Chromecast
    3.0.6159.37431: UltraNetatmo3
    3.0.3.5: YR Weather
    3.0.1.190: Z-Wave

  • #2
    Same problem here since last HS update. No way to get the Roomba back, even from a complete machine backup. Re-adding seems top work, but after a plugin restart the robot is gone again.

    Alex

    Originally posted by Lupus7 View Post
    I have successfully retrieved BLID and password for my Roomba 980, installed the BLRoombaWifi plugin and assigned the data to the plugin.
    The plugin creates devices, but none of them are active and working.

    I have tried restarting the plugin. After restarting there are no longer any Roomba robots configured in the plugin (restarting HS3 has the same effect). The devices created by the plugin are still there, but they are still not working.

    Suggestions anyone?


    System Profile
    Current Date/Time: 22.04.2018 10:20:33
    HomeSeer Version: HS3 Pro Edition 3.0.0.425
    Operating System: Microsoft Windows 10 Pro - Work Station
    System Uptime: 0 Days 0 Hours 56 Minutes 15 Seconds
    IP Address: 192.168.80.68
    Number of Devices: 770
    Number of Events: 294
    Available Threads: 200
    HSTouch Enabled: True
    Event Threads: 0
    Event Trigger Eval Queue: 0
    Event Trigger Priority Eval Queue: 0
    Device Exec Queue: 0
    HSTouch Event Queue: 0
    Email Send Queue: 0
    Anti Virus Installed: Windows Defender

    Enabled Plug-Ins
    3.0.0.13: AirplaySpeak
    2.0.18.0: BLRoombaWifi
    3.0.0.16: Chromecast
    3.0.6159.37431: UltraNetatmo3
    3.0.3.5: YR Weather
    3.0.1.190: Z-Wave

    Comment


    • #3
      Update:

      For some reason added Roombas never work and always disappear after plugin or HS restart. This is what I get in the debug log:

      Code:
      05.02.2018 06:02:41:650  : v2.0.18.0 - Build_Roomba_Device_Address() started
      05.02.2018 06:02:41:650  : v2.0.18.0 - Build_Roomba_Device_Address(): name --> Root
      05.02.2018 06:02:41:650  : v2.0.18.0 - Build_Roomba_Device_Address(): address --> BLRoombaWifi-1234550062110810-:1:1494635708:xxxXXXHzPEWzQ8pj-Root
      05.02.2018 06:02:41:650  : v2.0.18.0 - Build_Roomba_Device_Address() finished
      05.02.2018 06:02:41:652  : v2.0.18.0 - Check_Roombas():     rechargeMinutes --> 
      05.02.2018 06:02:41:652  : v2.0.18.0 - Build_Roomba_Device_Address() started
      05.02.2018 06:02:41:652  : v2.0.18.0 - Build_Roomba_Device_Address(): name --> Cleaning Recharge Minutes
      05.02.2018 06:02:41:652  : v2.0.18.0 - Build_Roomba_Device_Address(): address --> BLRoombaWifi-1234550062110810-:1:1494635708:xxxXXXHzPEWzQ8pj-CleaningRechargeMinutes
      05.02.2018 06:02:41:652  : v2.0.18.0 - Build_Roomba_Device_Address() finished
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     roombaName --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     batteryPercent --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     timezone --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     macAddress --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     country --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     languageNumber --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     software --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     notReady --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     binFull --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Check_Roombas():     binPresent --> 
      05.02.2018 06:02:41:654  : v2.0.18.0 - Build_Roomba_Device_Address() started
      05.02.2018 06:02:41:654  : v2.0.18.0 - Build_Roomba_Device_Address(): name --> Bin
      05.02.2018 06:02:41:654  : v2.0.18.0 - Build_Roomba_Device_Address(): address --> BLRoombaWifi-1234550062110810-:1:1494635708:xxxXXXHzPEWzQ8pj-Bin
      05.02.2018 06:02:41:654  : v2.0.18.0 - Build_Roomba_Device_Address() finished
      05.02.2018 06:02:41:656  : v2.0.18.0 - Check_Roombas():     audio --> 
      05.02.2018 06:02:41:656  : v2.0.18.0 - Build_Roomba_Device_Address() started
      05.02.2018 06:02:41:656  : v2.0.18.0 - Build_Roomba_Device_Address(): name --> Audio
      05.02.2018 06:02:41:656  : v2.0.18.0 - Build_Roomba_Device_Address(): address --> BLRoombaWifi-1234550062110810-:1:1494635708:xxxXXXHzPEWzQ8pj-Audio
      05.02.2018 06:02:41:656  : v2.0.18.0 - Build_Roomba_Device_Address() finished
      05.02.2018 06:02:41:659  : v2.0.18.0 - Check_Roombas():     errorCode --> 
      05.02.2018 06:02:41:659  : v2.0.18.0 - Check_Roombas(): ERROR - Caught this exception - Object reference not set to an instance of an object.
      05.02.2018 06:02:41:660  : v2.0.18.0 - Check_Roombas() finished
      05.02.2018 06:02:47:880  : v2.0.18.0 - ShutdownIO started
      05.02.2018 06:02:47:880  : v2.0.18.0 - Roombas() started
      05.02.2018 06:02:47:881  : v2.0.18.0 - Roombas(): allRoombas.length --> 1
      05.02.2018 06:02:47:881  : v2.0.18.0 - Roombas() finished
      05.02.2018 06:02:47:881  : v2.0.18.0 - ShutdownIO finished
      05.02.2018 06:02:47:881  : v2.0.18.0 - **************** Debug Logging DISABLED at 02.05.2018 18:02:47 ****************
      This totally kills the wife acceptance factor! Please help!!

      Alex

      Comment


      • #4
        Can you attach the full debug log zipped and let me know exactly what is not working properly
        Cheers,
        Bob
        Web site | Help Desk | Feature Requests | Message Board

        Comment


        • #5
          Hi Blade,

          I'll attach a new log a bit later. I've just restored a backup from 2 weeks ago - just to make sure I hit a version thats working - and still no luck.

          What happened is that all looked normal but the robot wouldnt accept any commands or update any status anymore. Checking the plugin setting showed that there's no Roomba configured anymore. I tried a couple plugin restarts, a couple HS restarts, machine reboot - no good.
          So I went and read my blid & pw again and configured the robot again, with the same name. It was created ok and showed up in the plugin. Still didnt work. After plugin restart there werent any roombas configured again.
          Tried reconfiguring it with a new name. Same thing. First it's there but doesnt work (created new devices, too) and after a plugin restart its gone.

          Long story short: I can create roombas as often as I want, using existing names (existing as in devices have been created for a roomba with that name before) or brand new. Every time I can set them up and after a plugin restart they are gone.

          Seriously odd.

          Alex

          Originally posted by Blade View Post
          Can you attach the full debug log zipped and let me know exactly what is not working properly

          Comment


          • #6
            Log attached.
            Attached Files

            Comment


            • #7
              Just thinking aloud: looks like it can't write/access some config settings? Permission issue of sorts?

              Alex

              Originally posted by akurz View Post
              Hi Blade,

              I'll attach a new log a bit later. I've just restored a backup from 2 weeks ago - just to make sure I hit a version thats working - and still no luck.

              What happened is that all looked normal but the robot wouldnt accept any commands or update any status anymore. Checking the plugin setting showed that there's no Roomba configured anymore. I tried a couple plugin restarts, a couple HS restarts, machine reboot - no good.
              So I went and read my blid & pw again and configured the robot again, with the same name. It was created ok and showed up in the plugin. Still didnt work. After plugin restart there werent any roombas configured again.
              Tried reconfiguring it with a new name. Same thing. First it's there but doesnt work (created new devices, too) and after a plugin restart its gone.

              Long story short: I can create roombas as often as I want, using existing names (existing as in devices have been created for a roomba with that name before) or brand new. Every time I can set them up and after a plugin restart they are gone.

              Seriously odd.

              Alex

              Comment


              • #8
                Can you do this:

                1. Delete old debug log
                2. Disable plugin
                3. Update to 2.0.19 in the beta section
                4. Edit BLRoombaWifi.xml in the config folder and change the debugLevel tag to true
                5. Save the XML file
                6. Restart the plugin

                Once the plugin has started for a bit then turn off debug logging
                Attach the new debug log zipped
                Cheers,
                Bob
                Web site | Help Desk | Feature Requests | Message Board

                Comment


                • #9
                  Sure can. If I install the new version, start it and stop it again it will not have any roomba configured. Is that OK?

                  Comment


                  • #10
                    Why would no roomba be there?
                    Try adding it again and then let it run for a minute, then disable the debug log and attach zipped
                    Cheers,
                    Bob
                    Web site | Help Desk | Feature Requests | Message Board

                    Comment


                    • #11
                      Because thats my main issue: when I restart the plugin any configured Roomba is gone.

                      Originally posted by Blade View Post
                      Why would no roomba be there?
                      Can u attach your BLRoombaWifi.xml file zipped as well

                      Comment


                      • #12
                        OK
                        after you add it, shutdown plugin and then attach your XML zipped
                        I want to see if it is getting added
                        Cheers,
                        Bob
                        Web site | Help Desk | Feature Requests | Message Board

                        Comment


                        • #13
                          Ok, that's odd. I've done as you asked, including editing the config XML. It now says

                          Code:
                          [Settings]
                          debugLevel=true
                          but no log is created. Plugin settings / Options / Debug Logging is unchecked.

                          Seems like it's not reading the XML.

                          Comment


                          • #14
                            You are looking at the INI file - the plugin does not look at that anymore
                            You need to look at the BLRoombaWifi.xml file
                            Cheers,
                            Bob
                            Web site | Help Desk | Feature Requests | Message Board

                            Comment


                            • #15
                              Change the <debugLevel>true</debugLevel>
                              Cheers,
                              Bob
                              Web site | Help Desk | Feature Requests | Message Board

                              Comment

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