Map cleaning

[csaether]

Hi, I am new to the NEATO plugin, and overall usage of robot vacuums. I like the plugin, and got it working immediately, but I am trying to figure out how to select a zone or map to clean by.

I have a Botvac D7 connected with firmware 4.5.3-189, and the latest version of HS4.

In the Neato app I have created a map called H5A_Hall, and I would like to start the robot cleaning using this map. I have tried the refresh and select buttons in HS4, shown in enclosed image, but nothing happens with refresh, and the select button only shows Select... (see image 2)

Can anybody offer some advice on what I am doing wrong here?

Regards,

Christoffer

[stefxx]

Hi,

I justed tested this on both my D7 robots with the same firmware. I cannot reproduce this issue.

Please note that after hitting the "Refresh" button, you also have to refresh the entire page. The "Refresh" button builds a new list of zones, but HS4 won't show them until the HS4 page is refreshed.

Let me know if you continue to face issues.

Thanks for using my plugin!

[csaether]

Thank you for your reply. Unfortunately this did not solve the problem. I pressed the refresh button, waitied for a while 2 minutes, and pressed refresh on the browser. But there is still nothing in the select list. My HS is installed on Windows, and I am using the newest Microsoft Edge browser. Could this be a browser issue? If so what browser du you use, and I will try the same. Is there any logging I can use that could provide more information?

Regards,

Christoffer

[stefxx]

Browser shouldn't matter, I use both Firefox and Chrome. Just tested Edge as well.

Are you able to use the zones from the app itself? Are you sure they are saved?

You could enable all logging, including logging to file and try refresh again. Then send me the log. Or PM my your Neato credentials, then I can try to reproduce.

Thanks again!

[csaether]

I did a logging to file, and extracted what I believe are relevant lines for the refresh, mayby with something in front and after. What i can see here is that it seems to find a PersistentMap called H5A_Hall, and this is the map I have in the app. But a few entries below it says: "No new persistent maps and/or zones found"

Hope you can make sense of this.

Regards,

Christoffer


07.10.2020 13:31:12 CMD: {"reqId":"24074","cmd":"getRobotState"}
07.10.2020 13:31:12 SIG: 9da3eb5098ef1ec3953807d0a684af4919d5e9951ad5af0fa580f2ec72f7 0b03
07.10.2020 13:31:13 RSP: {"version":1,"reqId":"24074","result":"ok","data": {},"error":null,"alert":null,"state":1,"action":0,"cleaning " : {"category":4,"mode":2,"modifier":1,"navigationMode":1,"m apI d":"","spotWidth":0,"spotHeight":0},"details": {"isCharging":false,"isDocked":true,"isScheduleEnabled":f als e,"dockHasBeenSeen":false,"charge":99},"availableCommands" : {"start":true,"stop":false,"pause":false,"resume":false," goT oBase":false},"availableServices": {"findMe":"basic-1","generalInfo":"basic-1","houseCleaning":"basic-4","IECTest":"advanced-1","logCopy":"basic-1","manualCleaning":"basic-1","maps":"basic-2","preferences":"basic-2","schedule":"basic-2","softwareUpdate":"basic-1","spotCleaning":"basic-3","wifi":"basic-1"},"meta": {"modelName":"BotVacD7Connected","firmware":"4.5.3-189"}}
07.10.2020 13:31:23 CMD: {"reqId":"24075","cmd":"getRobotState"}
07.10.2020 13:31:23 SIG: 5127ac11c851a4840255943bfdc9482a4095d238eff0aa9c7cff25f8b8ab 4291
07.10.2020 13:31:24 RSP: {"version":1,"reqId":"24075","result":"ok","data": {},"error":null,"alert":null,"state":1,"action":0,"cleaning " : {"category":4,"mode":2,"modifier":1,"navigationMode":1,"m apI d":"","spotWidth":0,"spotHeight":0},"details": {"isCharging":false,"isDocked":true,"isScheduleEnabled":f als e,"dockHasBeenSeen":false,"charge":99},"availableCommands" : {"start":true,"stop":false,"pause":false,"resume":false," goT oBase":false},"availableServices": {"findMe":"basic-1","generalInfo":"basic-1","houseCleaning":"basic-4","IECTest":"advanced-1","logCopy":"basic-1","manualCleaning":"basic-1","maps":"basic-2","preferences":"basic-2","schedule":"basic-2","softwareUpdate":"basic-1","spotCleaning":"basic-3","wifi":"basic-1"},"meta": {"modelName":"BotVacD7Connected","firmware":"4.5.3-189"}}
07.10.2020 13:31:30 Maps: {"stats":{},"maps":[{"id":"2020-10-07T06:34:25Z","url":"https://neatorobotics.s3.amazonaws.com/user-maps/GPC04519-F8369B22773E/2020-10-07T06:34:25Z/0ba4a87d7627065db8335c5e77926116/user-map.png?X-Amz-Algorithm=AWS4-HMAC-SHA256\u0026X-Amz-Credential=AKIAIJA2XL2XP5OB72XQ%2F20201007%2Fus-east-1%2Fs3%2Faws4_request\u0026X-Amz-Date=20201007T113129Z\u0026X-Amz-Expires=300\u0026X-Amz-SignedHeaders=host\u0026X-Amz-Signature=99f2e4596084b8eda5e3292871d00c664928c4ed10fab4b8f2 f32efb929e50d9","url_valid_for_seconds":300,"version":1,"gen erated_at":"2020-10-07T06:46:56Z","status":"complete","launched_from":"app","err or":null,"modifier":1,"start_at":"2020-10-07T06:34:25Z","end_at":"2020-10-07T06:46:56Z","end_orientation_relative_degrees":21,"run_cha rge_at_start":100,"run_charge_at_end":90,"persistent_map_id" :null,"cleaned_with_persistent_map_id":null,"suspended_clean ing_charging_count":0,"time_in_suspended_cleaning":0,"time_i 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{"id":"2020-10-03T16:33:32Z","url":"https://neatorobotics.s3.amazonaws.com/user-maps/GPC04519-F8369B22773E/2020-10-03T16:33:32Z/99391821ccdfbaabee17b99d9e7feae0/user-map.png?X-Amz-Algorithm=AWS4-HMAC-SHA256\u0026X-Amz-Credential=AKIAIJA2XL2XP5OB72XQ%2F20201007%2Fus-east-1%2Fs3%2Faws4_request\u0026X-Amz-Date=20201007T113129Z\u0026X-Amz-Expires=300\u0026X-Amz-SignedHeaders=host\u0026X-Amz-Signature=448449c6e3773ec25cf7d9be76904f78e82cca33c98b735c97 55a3b51fcc9ecc","url_valid_for_seconds":300,"version":1,"gen erated_at":"2020-10-03T16:46:16Z","status":"complete","launched_from":"app","err or":null,"modifier":1,"start_at":"2020-10-03T16:33:32Z","end_at":"2020-10-03T16:46:16Z","end_orientation_relative_degrees":89,"run_cha rge_at_start":97,"run_charge_at_end":87,"persistent_map_id": null,"cleaned_with_persistent_map_id":null,"suspended_cleani ng_charging_count":0,"time_in_suspended_cleaning":0,"time_in _error":0,"time_in_pause":0,"cleaned_area":13.1584,"base_cou 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07.10.2020 13:31:31 PersistentMaps: [{"id":"2020-10-03T16:02:21Z","name":"H5A_Hall","url":"https://neatorobotics.s3.amazonaws.com/persistent-maps/GPC04519-F8369B22773E/2020-10-03T16:02:21Z/f2546aee0b7f84b14adda905bfc48b70/user-map.png?X-Amz-Algorithm=AWS4-HMAC-SHA256\u0026X-Amz-Credential=AKIAIJA2XL2XP5OB72XQ%2F20201007%2Fus-east-1%2Fs3%2Faws4_request\u0026X-Amz-Date=20201007T113130Z\u0026X-Amz-Expires=300\u0026X-Amz-SignedHeaders=host\u0026X-Amz-Signature=dd447937cd85515c3a15f22c9dcaa3a4ee9c4a939c95b6908b 7d44ac04a401de","raw_floor_map_url":"https://neatorobotics.s3.amazonaws.com/persistent-maps/GPC04519-F8369B22773E/2020-10-03T16:02:21Z/f2546aee0b7f84b14adda905bfc48b70/floor-map.png?X-Amz-Algorithm=AWS4-HMAC-SHA256\u0026X-Amz-Credential=AKIAIJA2XL2XP5OB72XQ%2F20201007%2Fus-east-1%2Fs3%2Faws4_request\u0026X-Amz-Date=20201007T113130Z\u0026X-Amz-Expires=300\u0026X-Amz-SignedHeaders=host\u0026X-Amz-Signature=638badd76087009d6cbcedc01a629092b81c08c3f3e8d5a76b 27e3b0a017a8c5","url_valid_for_seconds":300}]
07.10.2020 13:31:31 CMD: {"reqId":"24076","cmd":"getMapBoundaries","params":{"mapI d": "2020-10-03T16:02:21Z"}}
07.10.2020 13:31:31 SIG: 85559059060ad687acb2f12ff91aa40fc2a317af37f07b25c6223a767476 f975
07.10.2020 13:31:32 RSP: {"version":1,"reqId":"24076","result":"ok","data": {"boundaries": [{"id":"cb74163d-e57d-4c9f-a8b7-8e07fcc10769","type":"polyline","vertices": [[0.4677,0.6427],[0.5914,0.6448]],"name":"","color":"#000000","enabled":true},{"id":"9d8ac 1c2-eba8-4048-87e3-17dc09ca58cc","type":"polyline","vertices": [[0.6012,0.4969],[0.7145,0.4962]],"name":"","color":"#000000","enabled":true},{"id":"27743 e65-fe8d-487a-9efb-507823f38a19","type":"polyline","vertices": [[0.5261,0.3931],[0.5981,0.3932]],"name":"","color":"#000000","enabled":true},{"id":"98b88 7db-04da-45b8-9375-2ee86464f862","type":"polyline","vertices": [[0.2693,0.4926],[0.4424,0.4915]],"name":"","color":"#000000","enabled":true}]}}
07.10.2020 13:31:32 No new persistent maps and/or zones found
07.10.2020 13:31:34 CMD: {"reqId":"24077","cmd":"getRobotState"}
07.10.2020 13:31:34 SIG: 33d7c30113a81935d7e7dd97f96ad2eb827924e1024626f116531166aa6c 734b
07.10.2020 13:31:35 RSP: {"version":1,"reqId":"24077","result":"ok","data": {},"error":null,"alert":null,"state":1,"action":0,"cleaning " : {"category":4,"mode":2,"modifier":1,"navigationMode":1,"m apI d":"","spotWidth":0,"spotHeight":0},"details": {"isCharging":false,"isDocked":true,"isScheduleEnabled":f als e,"dockHasBeenSeen":false,"charge":99},"availableCommands" : {"start":true,"stop":false,"pause":false,"resume":false," goT oBase":false},"availableServices": {"findMe":"basic-1","generalInfo":"basic-1","houseCleaning":"basic-4","IECTest":"advanced-1","logCopy":"basic-1","manualCleaning":"basic-1","maps":"basic-2","preferences":"basic-2","schedule":"basic-2","softwareUpdate":"basic-1","spotCleaning":"basic-3","wifi":"basic-1"},"meta": {"modelName":"BotVacD7Connected","firmware":"4.5.3-189"}}

[stefxx]

Thanks!

It looks like you have created a map with no-go lines. You can simple start the map by selecting "Map" on the "Action" feature.

But you haven't created actual Zones on the map. In the mobile app, at the same screen where you have created your map there is also a tab on the top to create zones.

Let me know if that works for you. Thanks!

[csaether]

Ah, that explains it. Sorry for not understanding this by myself, thanks for great support and responses. I will continue to test the plugin.