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    Cannot add user

    Z-wave 3.0.1.243, HS3 3.0.0.470 - cannot add users.
    Last edited by Rvtravlr; November 3, 2018, 09:32 PM.
    Michael

    #2
    Capture me a debug log of you adding a user and attach it zipped
    Cheers,
    Bob
    Web site | Help Desk | Feature Requests | Message Board

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      #3
      Thanks for looking into this. Of course I'm going out of town and need to add a user...
      Attached Files
      Michael

      Comment


        #4
        Blade,

        Did you find anything out regarding this issue?
        Michael

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          #5
          I had a similar problem on two separate locks. In one case I deleted all users, and then did the "Delete all users" command locally at the lock. Then, it began to work correctly. In the other case I had to remove it from the zwave network, delete all users, and then add it back to the zwave network. Then, it would let me add users.

          In both cases, the inability to add users problem was also prevalent in the Plugins+Zwave+Locks page...could not add users from there, either.

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