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  • #16
    Originally posted by tome10 View Post
    What's iHelp? I logged into the GC100 and set the serial port up, and yes its 9600, odd parity, 8, 1.
    iHelp is just a Global Cache utility used to access their devices. Logging into directly works as well if it's already been config'd.

    Do you get the error all the time? It should ignore it since it's a regularly occurring "alarm" from the panel that's not needed.

    It does get the correct message (0322052A) so not sure why you would get an IOexception error. LMK how often it occurs and I could put some more debug info into the code to isolate the problem.

    If it is a frequent occurrence, turn on Comms Debug and capture some Rx data before and after the error and send it to me.

    Z

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    • #17
      Might help if you included photos of your setup. The hardware setup sounds a little strange.

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