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  • Ghost Commands and Status

    System Configuration

    Current Date/Time: 11/28/2017 12:25:47 PM
    HomeSeer Version: HS3 Standard Edition 3.0.0.368
    Operating System: Microsoft Windows Embedded Standard - Work Station
    System Uptime: 2 Days 17 Hours 10 Minutes 21 Seconds
    IP Address: 192.168.1.4
    Number of Devices: 71
    Number of Events: 20
    Available Threads: 200

    Enabled Plug-Ins
    3.1.13.6: CONCORD
    3.0.1.87: Z-Wave

    The plugin will not allow me to Arm Away or Arm Stay though it will allow me to Chime and Disarm. The activities log on the HS3, but not in the panel. In addition, Sensor 2 is faulting often and back to normal the next second, though there is no indication the panel is seeing such events. Sensor 2 is configured as Type 17 - Entry/Exit Delay1, while the other sensors of similar kind are Type 13 - 24hr Silent Supervised. I am investigating how to change sensor types but haven't found what I'm looking for yet.

    Thank you in advance for any insight you may be able to provide.

    Mike

  • #2
    Update

    I found a thread that explained the "quick arm" feature of the Concord 4 and figured out how to enable it. That resolved my issue with arming my Concord 4. I also changed the Concord 4 configuration so that my sensor 2 matched the other sensors, but that made no difference in the occurrence of the fault notifications. I noticed that there is a newer version of the plugin, but my attempts to update the Concord 4 plugin have failed.

    Mike

    Comment


    • #3
      Originally posted by MikeB View Post
      I found a thread that explained the "quick arm" feature of the Concord 4 and figured out how to enable it. That resolved my issue with arming my Concord 4. I also changed the Concord 4 configuration so that my sensor 2 matched the other sensors, but that made no difference in the occurrence of the fault notifications. I noticed that there is a newer version of the plugin, but my attempts to update the Concord 4 plugin have failed.

      Mike
      What happens when you try to update? Do you get an error?

      Originally posted by MikeB View Post
      The activities log on the HS3, but not in the panel. In addition, Sensor 2 is faulting often and back to normal the next second, though there is no indication the panel is seeing such events.
      You're referring to the Panel Log?

      Z

      Comment


      • #4
        When I update, this is what is recorded in the HS log:
        ---------------------------------
        Nov-28 17:35:59

        Warning
        I/O interface CONCORD is down, executable is not running, restarting ...
        Nov-28 17:35:42

        Warning
        In InitSingleIOPlugin: Object reference not set to an instance of an object.
        Nov-28 17:35:42

        Updater
        Re-initializing plugin after update.
        Nov-28 17:35:42

        Updater
        Install/Update of package Concord 4 Security Panel failed.
        Nov-28 17:35:42

        Updater Error
        Installation of package Concord 4 Security Panel failed. Try disabling the plugin first, then re-try the update.
        Nov-28 17:35:42

        Updater Error
        Copying source to C:\Program Files\HomeSeer HS3\HSPI_CONCORD.exe, detailed error: The process cannot access the file 'C:\Program Files\HomeSeer HS3\HSPI_CONCORD.exe' because it is being used by another process.
        Nov-28 17:35:42

        Updater
        Copying file: C:\Program Files\HomeSeer HS3\HSPI_CONCORD.exe
        Nov-28 17:35:42

        Updater Warning
        File exists, not overwriting: C:\Program Files\HomeSeer HS3\sqlite3.dll
        Nov-28 17:35:42

        Updater Warning
        File exists, not overwriting: C:\Program Files\HomeSeer HS3\bin\CONCORD\SQLite.Interop.dll
        Nov-28 17:35:42

        Updater Warning
        File exists, not overwriting: C:\Program Files\HomeSeer HS3\bin\CONCORD\System.Data.SQLite.dll
        Nov-28 17:35:42

        Updater Warning
        File exists, not overwriting: C:\Program Files\HomeSeer HS3\Data\CONCORD\keypadtable.txt
        Nov-28 17:35:42

        Updater Warning
        File exists, not overwriting: C:\Program Files\HomeSeer HS3\Data\CONCORD\CONCORDDB3.db
        Nov-28 17:35:42

        Updater
        Copying file: C:\Program Files\HomeSeer HS3\html\CONCORD\Concord_help.htm
        Nov-28 17:35:42

        Updater Warning
        File exists, not overwriting: C:\Program Files\HomeSeer HS3\Logs\CONCORD\CONCORD_default.log
        Nov-28 17:35:42

        Updater
        Copying file: C:\Program Files\HomeSeer HS3\Config\hspi_Concord.ini
        Nov-28 17:35:42

        Updater
        Extraction Complete.
        Nov-28 17:35:42

        Updater
        Extracting files from zip file: C:\Program Files\HomeSeer HS3\Updates3\Concord 4 Security Panel3.1.13.8\CONCORD_images.zip Destination: C:\Program Files\HomeSeer HS3\html\images\CONCORD\
        Nov-28 17:35:42

        Updater
        Installing package Concord 4 Security Panel
        Nov-28 17:35:42

        Updater
        Update HSPI_CONCORD.exe downloaded successfully
        Nov-28 17:35:41

        Updater
        Downloading update: Concord 4 Security Panel
        Nov-28 17:35:41

        Warning
        Problem shutting down plugin Msg-B:CONCORD
        Nov-28 17:35:41

        Warning
        Problem shutting down plugin Msg-A:CONCORD:Object reference not set to an instance of an object.
        Nov-28 17:35:41

        Info
        Plugin CONCORD with instance: has disconnected
        Nov-28 17:35:41

        Updater
        Plugin is loaded, unloading before updating.
        Nov-28 17:35:41

        Updater
        Starting download of updates

        ---------------------------------

        The web interface simply states the update failed.

        For your second question, yes I was referring to the panel log. There is no indication on the Concord that any fault on Sensor 2 is ever occurring.

        Thanks,

        Mike

        Comment


        • #5
          Many of these are normal. Try disabling the plugin and letting it close the executable then update it.

          Z


          Originally posted by MikeB View Post
          When I update, this is what is recorded in the HS log:
          ---------------------------------
          Nov-28 17:35:59

          Warning
          I/O interface CONCORD is down, executable is not running, restarting ...
          Nov-28 17:35:42

          Warning
          In InitSingleIOPlugin: Object reference not set to an instance of an object.
          Nov-28 17:35:42

          Updater
          Re-initializing plugin after update.
          Nov-28 17:35:42

          Updater
          Install/Update of package Concord 4 Security Panel failed.
          Nov-28 17:35:42

          Updater Error
          Installation of package Concord 4 Security Panel failed. Try disabling the plugin first, then re-try the update.
          Nov-28 17:35:42

          Updater Error
          Copying source to C:\Program Files\HomeSeer HS3\HSPI_CONCORD.exe, detailed error: The process cannot access the file 'C:\Program Files\HomeSeer HS3\HSPI_CONCORD.exe' because it is being used by another process.
          Nov-28 17:35:42

          Updater
          Copying file: C:\Program Files\HomeSeer HS3\HSPI_CONCORD.exe
          Nov-28 17:35:42

          Updater Warning
          File exists, not overwriting: C:\Program Files\HomeSeer HS3\sqlite3.dll
          Nov-28 17:35:42

          Updater Warning
          File exists, not overwriting: C:\Program Files\HomeSeer HS3\bin\CONCORD\SQLite.Interop.dll
          Nov-28 17:35:42

          Updater Warning
          File exists, not overwriting: C:\Program Files\HomeSeer HS3\bin\CONCORD\System.Data.SQLite.dll
          Nov-28 17:35:42

          Updater Warning
          File exists, not overwriting: C:\Program Files\HomeSeer HS3\Data\CONCORD\keypadtable.txt
          Nov-28 17:35:42

          Updater Warning
          File exists, not overwriting: C:\Program Files\HomeSeer HS3\Data\CONCORD\CONCORDDB3.db
          Nov-28 17:35:42

          Updater
          Copying file: C:\Program Files\HomeSeer HS3\html\CONCORD\Concord_help.htm
          Nov-28 17:35:42

          Updater Warning
          File exists, not overwriting: C:\Program Files\HomeSeer HS3\Logs\CONCORD\CONCORD_default.log
          Nov-28 17:35:42

          Updater
          Copying file: C:\Program Files\HomeSeer HS3\Config\hspi_Concord.ini
          Nov-28 17:35:42

          Updater
          Extraction Complete.
          Nov-28 17:35:42

          Updater
          Extracting files from zip file: C:\Program Files\HomeSeer HS3\Updates3\Concord 4 Security Panel3.1.13.8\CONCORD_images.zip Destination: C:\Program Files\HomeSeer HS3\html\images\CONCORD\
          Nov-28 17:35:42

          Updater
          Installing package Concord 4 Security Panel
          Nov-28 17:35:42

          Updater
          Update HSPI_CONCORD.exe downloaded successfully
          Nov-28 17:35:41

          Updater
          Downloading update: Concord 4 Security Panel
          Nov-28 17:35:41

          Warning
          Problem shutting down plugin Msg-B:CONCORD
          Nov-28 17:35:41

          Warning
          Problem shutting down plugin Msg-A:CONCORD:Object reference not set to an instance of an object.
          Nov-28 17:35:41

          Info
          Plugin CONCORD with instance: has disconnected
          Nov-28 17:35:41

          Updater
          Plugin is loaded, unloading before updating.
          Nov-28 17:35:41

          Updater
          Starting download of updates

          ---------------------------------

          The web interface simply states the update failed.

          For your second question, yes I was referring to the panel log. There is no indication on the Concord that any fault on Sensor 2 is ever occurring.

          Thanks,

          Mike

          Comment


          • #6
            I will play with that some more. On the sensor issue, the issue is in my system. I erroneously convinced myself the panel was not detecting a fault when in fact it was. My apologies. Thank you for your assistance.

            Mike

            Comment

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