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  • Arming stopped working

    Upgraded today from 3.1.13.4 to 3.1.13.9 and now pressing the stock "Arm Stay" or "Arm Away" do not work.

    When either is pressed, I get "Enter Code" and nothing arms.



    Dec-26 3:55:42 PM CONCORD Debug Storing Keypad display to Zone 413. Display = TUE DEC 26 03:55 PM P1
    Dec-26 3:55:41 PM CONCORD Debug UpdateTrackingTable() - DequeueCount = 0
    Dec-26 3:55:39 PM CONCORD Debug HSEvent() Config Change: ChangeType=1, Ref=12, DAC=1, Changed=Event Added
    Dec-26 3:55:39 PM CONCORD InfoHdr Calling HSEvent
    Dec-26 3:55:39 PM CONCORD Debug HSEvent() Config Change: ChangeType=1, Ref=12, DAC=3, Changed=Event Action Added
    Dec-26 3:55:39 PM CONCORD InfoHdr Calling HSEvent
    Dec-26 3:55:39 PM CONCORD Debug HSEvent() Config Change: ChangeType=1, Ref=12, DAC=3, Changed=Event Trigger Added
    Dec-26 3:55:39 PM CONCORD InfoHdr Calling HSEvent
    Dec-26 3:55:39 PM CONCORD Debug HSEvent() Config Change: ChangeType=1, Ref=11, DAC=1, Changed=Event Added
    Dec-26 3:55:39 PM CONCORD InfoHdr Calling HSEvent
    Dec-26 3:55:39 PM CONCORD Debug HSEvent() Config Change: ChangeType=1, Ref=11, DAC=3, Changed=Event Action Added
    Dec-26 3:55:39 PM CONCORD InfoHdr Calling HSEvent
    Dec-26 3:55:39 PM CONCORD Debug HSEvent() Config Change: ChangeType=1, Ref=11, DAC=3, Changed=Event Trigger Added
    Dec-26 3:55:39 PM CONCORD InfoHdr Calling HSEvent
    Dec-26 3:55:39 PM CONCORD Debug HSEvent() Config Change: ChangeType=2, Ref=1445468166, DAC=1, Changed=Group Added=Delayed Events
    Dec-26 3:55:39 PM CONCORD InfoHdr Calling HSEvent
    Dec-26 3:55:37 PM CONCORD Debug Storing Keypad display to Zone 413. Display = ENTERCODE
    Dec-26 3:55:31 PM CONCORD Debug UpdateTrackingTable() - DequeueCount = 1
    Dec-26 3:55:31 PM CONCORD Debug Storing Keypad display to Zone 413. Display = TUE DEC 26 03:55 PM P1
    Dec-26 3:55:31 PM CONCORD Debug InsertTracking() Enqueue: Zone (201), Now=1514321731, mSec=426, Event=Panel Armed Stay from HS
    Dec-26 3:55:31 PM CONCORD InfoHdr InsertTrackingEvent()
    Dec-26 3:55:31 PM CONCORD Comm SendRequestToPanel - <removed>
    Dec-26 3:55:31 PM CONCORD InfoHdr setArmStay()
    Dec-26 3:55:31 PM Device Control Device: Security CONCORD Panel Control to Arm Stay (2) by/from: CAPI Control Handler

  • #2
    Looks like your User Code is not being recognised. Probably overwritten after the upgrade. In Plug-ins>Concord>Control>Settings make sure your user code is verified by the plugin.

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    • #3
      Looks like it was the quick arm setting in the INI which was overridden.

      Thanks!

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