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Unable to control Concord 4 from HS Renotely

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  • vasrc
    replied
    Originally posted by hs309 View Post

    [Users]
    250=QuickArm
    255=Concord Plug-In
    [Voice]
    Should work. Try removing the 250=QuickArm from the ini files and restart the plugin and see. Your panel might not have QuickArm enabled.

    Z

    Leave a comment:


  • hs309
    replied
    Originally posted by vasrc View Post

    If HS3 is hosted on your remote desktop, probably not. I need to see if the Concord config file has the Quick Arm set.

    Z
    [Users]
    250=QuickArm
    255=Concord Plug-In
    [Voice]

    Leave a comment:


  • vasrc
    replied
    Originally posted by hs309 View Post

    My remote desktop access is not working right now, is there another way I can relay the information needed?
    If HS3 is hosted on your remote desktop, probably not. I need to see if the Concord config file has the Quick Arm set.

    Z

    Leave a comment:


  • hs309
    replied
    Originally posted by vasrc View Post

    Can you post the /Config/hspi_Concord.ini file here?
    My remote desktop access is not working right now, is there another way I can relay the information needed?

    Leave a comment:


  • vasrc
    replied
    Originally posted by hs309 View Post

    When I click an ARM button, it says ENTER CODE on the keypad. I can Disarm the panel remotely successfully. My plugin firmware is 3.1.13.10
    Can you post the /Config/hspi_Concord.ini file here?

    Leave a comment:


  • hs309
    replied
    Originally posted by vasrc View Post

    Where does it say (Enter code?) On the keypad or the plugin/HS3?
    Click Arm Stay/Arm Away on HS3 devices?

    What version are you running? Should be 3.1.13.10.

    Z
    When I click an ARM button, it says ENTER CODE on the keypad. I can Disarm the panel remotely successfully. My plugin firmware is 3.1.13.10

    Leave a comment:


  • vasrc
    replied
    Originally posted by hs309 View Post
    I am unable to Arm the system remotely. When I click ARM Stay or ARM Away it just says enter code. Disarm works just fine.
    Where does it say (Enter code?) On the keypad or the plugin/HS3?
    Click Arm Stay/Arm Away on HS3 devices?

    What version are you running? Should be 3.1.13.10.

    Z

    Leave a comment:


  • hs309
    replied
    I have the correct code in and remember code is on.

    Leave a comment:


  • concordseer
    replied
    What version of the plugin do you have. What platform are you running HS on. Odd that you can disarm without a code yet you need a code to arm. The logic of the panel v plugin appears reversed in your case.

    Leave a comment:


  • vasrc
    replied
    Originally posted by hs309 View Post
    I am unable to Arm the system remotely. When I click ARM Stay or ARM Away it just says enter code. Disarm works just fine.
    Did you enter your User Code on the Control->Setting page and check the "Remember Code" checkbox?

    Leave a comment:


  • hs309
    started a topic Unable to control Concord 4 from HS Renotely

    Unable to control Concord 4 from HS Renotely

    I am unable to Arm the system remotely. When I click ARM Stay or ARM Away it just says enter code. Disarm works just fine.
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