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.25 Change causing issue with open zones

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  • .25 Change causing issue with open zones

    Hi Spud,

    With the change that came with .25, I am having issues.

    I have an outside utility room door. By forcing all zones closed when the system goes to ready, I get false re-opens.

    I went outside at 2:30 today and opened the utility room door and worked outside until after 3 pm. During the course of the work, I came in and out of the house by the front or back door a few times. When the door shut and the system went to ready, the system now forces all zones to close on that change to ready, even though I did not shut the utility room door. So after being forced to close, it would move back to open.

    The issue is that I have events fire when the utility room door opens because it is outside (security reasons). So not even thought I do not touch the utility room door (leaving it open) while I work, each time I go in or out of the house and the system forces all zones to close and then because the utility door is still open, the zone reopens, I get the alarm.


    Jun-09 15:40:51 EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jun-09 15:40:48 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 15:40:48 EnvisaLinkAdemco INFO Partition 1 status change: Not ready
    Jun-09 15:40:32 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 15:40:32 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 15:40:07 EnvisaLinkAdemco INFO Z01 Utility Room status change: Closed
    Jun-09 15:39:47 EnvisaLinkAdemco INFO Z01 Utility Room status change: Opened
    Jun-09 15:39:42 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 15:39:42 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 15:39:41 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 15:39:41 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 15:39:41 EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jun-09 15:39:39 EnvisaLinkAdemco INFO Partition 1 status change: Not ready
    Jun-09 15:39:37 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 15:39:37 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 15:39:36 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 15:39:36 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 15:39:36 EnvisaLinkAdemco INFO Z01 Utility Room status change: Closed
    Jun-09 15:39:36 EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jun-09 15:39:15 EnvisaLinkAdemco INFO Partition 1 status change: Not ready
    Jun-09 15:39:12 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 15:39:12 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 15:39:12 EnvisaLinkAdemco INFO Z01 Utility Room status change: Opened
    Jun-09 15:39:07 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 15:39:07 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 15:39:07 EnvisaLinkAdemco INFO Z01 Utility Room status change: Closed
    Jun-09 15:39:07 EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jun-09 15:39:04 EnvisaLinkAdemco INFO Partition 1 status change: Not ready
    Jun-09 15:39:02 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 15:39:02 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 15:39:02 EnvisaLinkAdemco INFO Z01 Utility Room status change: Opened
    Jun-09 15:39:01 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 15:39:00 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 15:39:00 EnvisaLinkAdemco INFO Z01 Utility Room status change: Closed
    Jun-09 15:39:00 EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jun-09 15:38:57 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 15:38:57 EnvisaLinkAdemco INFO Partition 1 status change: Not ready
    Jun-09 15:38:57 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 15:38:57 EnvisaLinkAdemco INFO Z01 Utility Room status change: Opened
    Jun-09 15:38:52 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 15:38:52 EnvisaLinkAdemco INFO Z01 Utility Room status change: Closed
    Jun-09 15:38:52 EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jun-09 15:38:26 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Closed
    Jun-09 15:38:26 EnvisaLinkAdemco INFO Z03 Front Door status change: Closed
    Jun-09 15:37:09 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 15:36:57 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Opened
    Jun-09 15:36:56 EnvisaLinkAdemco INFO Z03 Front Door status change: Opened
    Jun-09 15:36:53 EnvisaLinkAdemco INFO Partition 1 status change: Not ready
    Jun-09 15:36:27 EnvisaLinkAdemco INFO Z01 Utility Room status change: Opened
    Jun-09 15:36:25 EnvisaLinkAdemco INFO Z01 Utility Room status change: Closed
    Jun-09 15:36:25 EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jun-09 15:34:41 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed

    Jun-09 15:33:47 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 15:33:42 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Closed
    Jun-09 15:32:32 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 15:32:13 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Opened
    Jun-09 15:32:11 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 15:28:41 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Closed
    Jun-09 15:28:41 EnvisaLinkAdemco INFO Z03 Front Door status change: Closed
    Jun-09 15:26:49 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Opened
    Jun-09 15:26:47 EnvisaLinkAdemco INFO Z03 Front Door status change: Opened
    Jun-09 15:19:16 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Closed
    Jun-09 15:19:16 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 15:18:03 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Opened
    Jun-09 15:18:03 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 15:17:06 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Closed
    Jun-09 15:15:58 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Opened
    Jun-09 15:14:15 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 15:14:15 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 15:13:10 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 15:13:03 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 14:46:14 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 14:45:19 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 14:44:08 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 14:44:00 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 14:41:43 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 14:41:38 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 14:40:30 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 14:40:26 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 14:38:13 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 14:38:08 EnvisaLinkAdemco INFO Password OK
    Jun-09 14:38:08 EnvisaLinkAdemco INFO Reconnection OK
    Jun-09 14:38:08 EnvisaLinkAdemco INFO Trying to reconnect to: 192.168.3.201:4025
    Jun-09 14:37:57 EnvisaLinkAdemco INFO Connection Lost, will try to reconnect in 10 seconds
    Jun-09 14:37:57 EnvisaLinkAdemco ERROR Receiver::Run() A socket error has occured: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
    Jun-09 14:37:57 EnvisaLinkAdemco INFO Reconnection OK
    Jun-09 14:37:57 EnvisaLinkAdemco INFO Trying to reconnect to: 192.168.3.201:4025
    Jun-09 14:37:46 EnvisaLinkAdemco INFO Connection Lost, will try to reconnect in 10 seconds
    Jun-09 14:37:46 EnvisaLinkAdemco ERROR Receiver::Run() A socket error has occured: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
    Jun-09 14:37:08 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 14:36:46 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Closed
    Jun-09 14:36:46 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 14:36:41 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 14:36:41 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Closed
    Jun-09 14:35:22 EnvisaLinkAdemco INFO Z01 Utility Room status change: Opened
    Jun-09 14:35:22 EnvisaLinkAdemco INFO Partition 1 status change: Not ready
    Jun-09 14:35:16 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 14:35:16 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Opened
    Jun-09 14:35:16 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Opened
    Jun-09 14:35:16 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 14:35:14 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 14:35:14 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Closed
    Jun-09 14:35:14 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Closed
    Jun-09 14:35:14 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 14:35:14 EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jun-09 14:35:11 EnvisaLinkAdemco INFO Partition 1 status change: Not ready
    Jun-09 14:35:11 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 14:35:11 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Opened
    Jun-09 14:35:11 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Opened
    Jun-09 14:35:11 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 14:35:09 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Closed
    Jun-09 14:35:09 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Closed
    Jun-09 14:35:09 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Closed
    Jun-09 14:35:09 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
    Jun-09 14:35:09 EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jun-09 14:35:06 EnvisaLinkAdemco INFO Z06 Dining Room Motion status change: Opened
    Jun-09 14:35:05 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
    Jun-09 14:35:02 EnvisaLinkAdemco INFO Partition 1 status change: Not ready
    Jun-09 14:35:01 EnvisaLinkAdemco INFO Z08 Sitting Room Motion status change: Opened
    Jun-09 14:35:01 EnvisaLinkAdemco INFO Z07 Living Room Motion status change: Opened

    So how do we get around this? Should I move back to .24? Can this be fixed?

    Thanks,

    Michael
    Last edited by Jobee; June 9th, 2017, 05:38 PM.

  • #2
    how come your partition says it's ready if the utility room door is open? How this zone is configured in your system?

    Comment


    • #3
      Not sure how it is setup but never had an issue before.

      It's like it is being forced to go back to ready when all the zones are closed, but then the open zone reopens and sets the system back to not ready.

      If .25 is forcing all zones to close, then that would make the system go to ready.

      Comment


      • #4
        Hi Spud,

        Today was server patch day. I shut down HS3 correctly and then did my MS patches and rebooted the server. When it came back up and HS3 started I checked the log for errors. The only errors I have are for Envisalink plugin. I got the following error:


        Jun-16 20:54:59 EnvisaLinkAdemco ERROR Thread was interrupted from a waiting state.
        Jun-16 20:54:59 EnvisaLinkAdemco ERROR Wrong password
        Jun-16 20:54:56 EnvisaLinkAdemco INFO EnvisaLinkAdemco version 3.0.0.25

        The plugin says it is started but it not communicating with the panel. I stopped the plugin and waited a couple minutes and then restarted it. This time it worked. Not sure if there is an issue, but thought I would just pass it on.

        Comment


        • #5
          Originally posted by spud View Post
          how come your partition says it's ready if the utility room door is open? How this zone is configured in your system?
          The server reboot seems to have fixed the issue. Guess the update just did not complete though or something.

          Comment

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