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Alarm Zone Devices Not Updating

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  • Alarm Zone Devices Not Updating

    Hi,

    I have a HomeTroller Zee S2 with the Envisalink Ademco plugin and an EVL-4. I've had this set up and working for about a year now, but in the last month or so the devices associated with zones in my alarm system have stopped updating their status. The root device still shows changes in the "Status" string, the alarm panel status changes, I can still arm and disarm the system, and I can still bypass zones by clicking the "Bypass" button on the zone device. The only problem is the device status for zones no longer changes. On the main HomeSeer page, the alarm zone devices list their "Last Change" as more than a month ago. If I log into Envisalink directly the zone status and change history are correct (e.g. last closed X minutes ago).

    I have tried rebooting both the alarm system and the HomeSeer system and it doesn't fix it.

    I set the Envisalink log level to debug and triggered a motion sensor zone (the log output is below - and the corresponding device state did not change).

    Let me know if you have any ideas on how to fix it, or need more information.

    Thanks!


    Jul-17 1:01:20 PM EnvisaLinkAdemco DEBUG VirtualKeypadUpdate 01,1C08,08,00,****DISARMED**** Ready to Arm
    Jul-17 1:01:20 PM EnvisaLinkAdemco DEBUG Received: %00,01,1C08,08,00,****DISARMED**** Ready to Arm $
    Jul-17 1:01:17 PM EnvisaLinkAdemco DEBUG EnvisaLinkZoneTimerDump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
    Jul-17 1:01:17 PM EnvisaLinkAdemco DEBUG Received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
    Jul-17 1:01:17 PM EnvisaLinkAdemco DEBUG CommandAck 02,00
    Jul-17 1:01:17 PM EnvisaLinkAdemco DEBUG Received: ^02,00$
    Jul-17 1:01:17 PM EnvisaLinkAdemco DEBUG Request: DumpZoneTimers
    Jul-17 1:01:17 PM EnvisaLinkAdemco DEBUG VirtualKeypadUpdate 01,1C08,08,00,****DISARMED**** Ready to Arm
    Jul-17 1:01:17 PM EnvisaLinkAdemco INFO Partition 1 status change: Ready
    Jul-17 1:01:17 PM EnvisaLinkAdemco DEBUG PartitionStateChange 0100000000000000
    Jul-17 1:01:17 PM EnvisaLinkAdemco DEBUG VirtualKeypadUpdate 01,0008,08,00,FAULT 08 FAMILY ROOM MOTION
    Jul-17 1:01:17 PM EnvisaLinkAdemco DEBUG Received: %00,01,0008,08,00,FAULT 08 FAMILY ROOM MOTION $ %02,0100000000000000$ %00,01,1C08,08,00,****DISARMED**** Ready to Arm $
    Jul-17 1:01:13 PM EnvisaLinkAdemco DEBUG VirtualKeypadUpdate 01,0008,08,00,FAULT 08 FAMILY ROOM MOTION
    Jul-17 1:01:13 PM EnvisaLinkAdemco INFO Partition 1 status change: NotReady
    Jul-17 1:01:13 PM EnvisaLinkAdemco DEBUG PartitionStateChange 0300000000000000
    Jul-17 1:01:13 PM EnvisaLinkAdemco DEBUG Received: %02,0300000000000000$ %00,01,0008,08,00,FAULT 08 FAMILY ROOM MOTION $
    Jul-17 1:01:12 PM EnvisaLinkAdemco DEBUG EnvisaLinkZoneTimerDump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
    Jul-17 1:01:12 PM EnvisaLinkAdemco DEBUG Received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
    Jul-17 1:01:12 PM EnvisaLinkAdemco DEBUG CommandAck 02,00
    Jul-17 1:01:12 PM EnvisaLinkAdemco DEBUG Received: ^02,00$
    Jul-17 1:01:12 PM EnvisaLinkAdemco DEBUG Request: DumpZoneTimers
    Jul-17 1:01:09 PM EnvisaLinkAdemco DEBUG VirtualKeypadUpdate 01,1C08,08,00,****DISARMED**** Ready to Arm
    Jul-17 1:01:09 PM EnvisaLinkAdemco DEBUG Received: %00,01,1C08,08,00,****DISARMED**** Ready to Arm $

  • #2
    Problem solved! Just had to upgrade the plugin to 3.0.0.20.

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