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  • Wrong Password?

    Need help please.....I am trying to setup the plug-in and I keep getting "wrong password" I have verified the password is correct via the debug function 3 times. Have copied and pasted the password I have in the log to the Eyez-on sign on page and it works. I don't see any place that requires a user ID. I've tried enabling and disabling the the plug-in multiple times and well as restarting my system. Debug log is below as well as my system info. Can you help me understand what I'm doing wrong please?

    Feb-11 12:51:23 AM EnvisaLink DEBUG LoginInteraction 0
    Feb-11 12:51:23 AM EnvisaLink ERROR Wrong password
    Feb-11 12:51:22 AM EnvisaLink DEBUG CommandAcknowledge 005
    Feb-11 12:51:22 AM EnvisaLink DEBUG LoginInteraction 3
    Feb-11 12:51:22 AM EnvisaLink DEBUG Request: StatusReport
    Feb-11 12:51:22 AM EnvisaLink DEBUG Request: Poll
    Feb-11 12:51:22 AM EnvisaLink DEBUG Request: TimeStampControl 1
    Feb-11 12:51:22 AM EnvisaLink DEBUG Request: NetworkLogin Xxxxxxxxxx
    Feb-11 12:51:22 AM Plug-In Finished initializing plug-in EnvisaLink
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:16
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:15
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:14
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:13
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:12
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:11
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:10
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:9
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:8
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:7
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:6
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:5
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:4
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:3
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:2
    Feb-11 12:51:22 AM EnvisaLink DEBUG Zone Device Found: Z:1
    Feb-11 12:51:21 AM EnvisaLink DEBUG Partition Device Found: P:1
    Feb-11 12:51:18 AM EnvisaLink INFO EnvisaLink version 3.0.0.39
    Feb-11 12:51:18 AM Info Plugin EnvisaLink has connected. IP:127.0.0.x
    Feb-11 12:51:17 AM Plug-In Interface EnvisaLink is running as a trial, 30 days remaining.

    Current Date/Time: 2/11/2018 1:25:20 AM
    HomeSeer Version: HS3 Pro Edition 3.0.0.318
    Linux version: Linux hometrollerSEL 3.16.0-031600-generic #201408031935 SMP Sun Aug 3 23:56:17 UTC 2014 i686 i686 i686 GNU/Linux System Uptime: 0 Days 0 Hours 55 Minutes 11 Seconds
    IP Address: 10.0.xx.xx
    Number of Devices: 100
    Number of Events: 11
    Available Threads: 199

    Enabled Plug-Ins
    2.0.12.0: BLRoombaWifi
    3.0.0.39: EnvisaLink
    3.0.0.68: HSTouch Server
    1.1.17344.311: MyQ
    3.0.1.190: Z-Wave

  • #2
    the password you need to use is the one you use to access the local web page http://envisalink and NOT the one to access eyez on portal.
    Can you access the local web page?

    If you never changed it the default password is "user"

    Comment


    • #3
      Sorry for not responding sooner work has kept me busy. It worked. Thanks for your help!!

      Comment

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