Announcement

Collapse
No announcement yet.

Bypass status not showing correctly

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    #16
    Originally posted by spud View Post
    You can ask them to force an update, if you give them the mac address of your EVL board.
    Wow! I sent in a support request through my EnvisaLink online account and received a response from support in 15 minutes. The support rep didn't really know what I was referring to with Bypass status not being reported correctly in Homeseer, but he went ahead and updated me to 195. I can report that the firmware update to 195 corrected the bypass issue for me as well.
    Last edited by automateme; June 1, 2018, 07:07 AM.

    Comment


      #17
      Similar problem here.
      Envisalink 3 just updated to Ver .195 to see if this would solve the problem but it does not.

      The main problem seems to be the display in the device manager. The zone always reports closed.

      None of my Envisalink PI devices have an associated graphic for the -1000 Bypass state. Not sure if that makes a difference.

      Hitting the Bypass button on an exterior zone arms the panel in Stay Mode after the usual 30 second delay.

      Ideas appreciated.

      Comment


        #18
        Originally posted by Kitar View Post
        Similar problem here.
        Envisalink 3 just updated to Ver .195 to see if this would solve the problem but it does not.

        The main problem seems to be the display in the device manager. The zone always reports closed.

        None of my Envisalink PI devices have an associated graphic for the -1000 Bypass state. Not sure if that makes a difference.

        Hitting the Bypass button on an exterior zone arms the panel in Stay Mode after the usual 30 second delay.

        Ideas appreciated.
        If your zones always report as closed, this looks like a different problem not limited to the Bypass feature.
        Could you give more details and post some debug logs?

        Comment


          #19
          Originally posted by spud View Post

          If your zones always report as closed, this looks like a different problem not limited to the Bypass feature.
          Could you give more details and post some debug logs?
          Hi Spud, my mistake the zone status is always reported correctly as either open or closed but it will not display "Bypass" in the device manager.


          Pressing bypass on Z02 with zone open = panel reports Not Ready and refuses to arm.
          Pressing bypass on Z02 with zone closed = panel Arms in stay mode. No zone bypasses are shown on the keypad, just the usual interior bypass for an Arm Stay.

          I can only initiate a bypass of the door zone from the keypad. In the picture below I bypassed the Garage Entry using the DSC keypad. The device manager zone does not show the bypass, but it does show armed and Z02 open.

          Click image for larger version

Name:	Cap.PNG
Views:	98
Size:	217.5 KB
ID:	1273709

          Comment


            #20
            the bypass status is not supposed to show in the zone devices, some separate specific devices are created if you have "Create additional devices for zone bypassed status" checked in the config page.

            read the user guide

            Comment


              #21
              Spud,
              I wish it were that simple. I've read the user guide and set that option to enabled but it does not make any difference to the operation of the bypass.
              Pressing bypass on a closed door arms the alarm but the Status Devices still report Active. As far as I can tell the panel sees the bypass button as an Arm Stay button. As I mentioned pressing the Bypass button with a zone open leads to a Failure to Arm.

              The Status Devices show bypass state when I bypassed at the keypad. But when I disarm, the bypass status does not change back to Active.

              I've uploaded my panel with DLS to see if there is any unusual settings that might change the behavior.

              Thanks for any help you can provide.

              Comment


                #22
                Originally posted by Kitar View Post
                Spud,
                I wish it were that simple. I've read the user guide and set that option to enabled but it does not make any difference to the operation of the bypass.
                Pressing bypass on a closed door arms the alarm but the Status Devices still report Active. As far as I can tell the panel sees the bypass button as an Arm Stay button. As I mentioned pressing the Bypass button with a zone open leads to a Failure to Arm.

                The Status Devices show bypass state when I bypassed at the keypad. But when I disarm, the bypass status does not change back to Active.

                I've uploaded my panel with DLS to see if there is any unusual settings that might change the behavior.

                Thanks for any help you can provide.
                Could you provide some debug logs please.

                Comment


                  #23
                  Originally posted by spud View Post

                  Could you provide some debug logs please.
                  I'm PM'ing you the log of pressing the Bypass with all zones closed. Please let me know if there is anything else I can assist with.

                  edit: PM'd you 2 logs that cover most conditions

                  Comment


                    #24
                    Originally posted by Kitar View Post

                    I'm PM'ing you the log of pressing the Bypass with all zones closed. Please let me know if there is anything else I can assist with.

                    edit: PM'd you 2 logs that cover most conditions
                    From you logs, each time you try to Bypass or Unbypass a zone, the system sends to the plugin a CodeRequired message to which the plugin automatically answers with the code you specified in the config page. Then the panel wrongly interpret that as a request to arm/disarm the panel. I'm not sure why it does that and does not interpret the code sent as the answered to the CodeRequired message.
                    Anyway I think you can disable the needs to enter a user code to access the bypass feature.
                    See for example in this programming guide:
                    https://drive.google.com/file/d/0B71...hFVWhNXzA/view

                    Section [015] Third System Option Code

                    [5] ON: a valid user code must be entered after pressing[*][1] to access the Bypass feature. OFF: a user code is not required.
                    I wasn't aware of this feature until now, so it's set to OFF on my personal system, and I guess also on most users that uses this plugin.

                    Comment


                      #25
                      Originally posted by spud View Post

                      From you logs, each time you try to Bypass or Unbypass a zone, the system sends to the plugin a CodeRequired message to which the plugin automatically answers with the code you specified in the config page. Then the panel wrongly interpret that as a request to arm/disarm the panel. I'm not sure why it does that and does not interpret the code sent as the answered to the CodeRequired message.
                      Anyway I think you can disable the needs to enter a user code to access the bypass feature.
                      See for example in this programming guide:
                      https://drive.google.com/file/d/0B71...hFVWhNXzA/view



                      I wasn't aware of this feature until now, so it's set to OFF on my personal system, and I guess also on most users that uses this plugin.
                      Yes exactly. My bypass does indeed require a user code.

                      Next time I am near my system I will change that option. I think I can live without it. I will let you know the results.

                      Thank you for checking that out.

                      Comment

                      Working...
                      X