Won't Disarm- SystemError 023 when the panel IS armed

[moosecroc]

Thankyou for responding promptly.
I have a DSC 1832 with Envisalink 4
I just did the disable/enable and the partition now arms and disarms in stay mode without issue.
I had already disabled/enabled a couple of times prior to contacting the forum so I dont know how to explain that.
Ive attached the log as requested
Thanks for your help

[spud]

What panel do you have?
Could you restart the plugin (Disable/Enable) then Arm Stay from HS3, then try to Disarm from HS3, and post the full debug logs here.
Thanks

[moosecroc]

When I "Arm Stay" i cant disarm through HS3. The Envisalink app or website work perfectly
Ive cropped some lines from the debug log below. You will see the error on the second line (Error 23 is the error for trying to disarm when the panel is disarmed but the panel IS armed- Panel shows its armed and the log below shows that too)

Oct-23 20:14:49 DEBUG Request: PartitionDisarmControl 11234
Oct-23 20:14:49 DEBUG SystemError 023

Oct-23 20:16:01 DEBUG Request: Poll
Oct-23 20:16:01 DEBUG CommandAcknowledge 000
Oct-23 20:17:19 DEBUG PartitionArmed 11
Oct-23 20:17:19 INFO Partition 1 status change: Armed Stay
Oct-23 20:17:20 DEBUG KeypadLedStatePartition1Only 81
Oct-23 20:17:20 DEBUG UserOpening 10040
Oct-23 20:17:20 INFO Disarmed by user #40
Oct-23 20:17:20 DEBUG PartitionDisarmed 1