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Anyway to suppress or remove inactive zone?

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  • Anyway to suppress or remove inactive zone?

    I receive the following in the log:
    EnvisaLink ERROR Cannot find zone 13
    The zone on the board is bad.

    Kind Regards
    Ron T.

  • #2
    what do you mean by the zone is "bad"?
    Is "number of zones" correctly defined in the config page?
    when do you get this error in the logs? Can you set the log level to Debug and post what you get just before the error?

    To remove an inactive zone, you are supposed to manually delete the zone device in HS and check the "do not recreate missing devices" in the config page.
    Nonetheless, I can see how it can result in this error message being sent, so I may need to fix that by adding an "Inactive" type for a zone.

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    • #3
      Lighting strike took out the zone on the expansion board.
      I had to move the wires to a working zone.
      Yes the zones are configured correctly but are not contiguous.


      Below is the configuration. Click image for larger version  Name:	image_73156.png Views:	1 Size:	50.5 KB ID:	1259239
      Debug Log:
      Nov-13 12:51:59 PM EnvisaLink DEBUG PartitionReady 1
      Nov-13 12:51:59 PM EnvisaLink ERROR Cannot find zone 13
      Nov-13 12:51:59 PM EnvisaLink DEBUG ZoneRestored 013
      Nov-13 12:51:50 PM EnvisaLink DEBUG PartitionReadyForceArmingEnabled 1
      Nov-13 12:51:50 PM EnvisaLink ERROR Cannot find zone 13
      Nov-13 12:51:50 PM EnvisaLink DEBUG ZoneOpen 013
      Nov-13 12:51:19 PM EnvisaLink DEBUG CommandAcknowledge 000
      Nov-13 12:51:19 PM EnvisaLink DEBUG Request: Poll
      Nov-13 12:49:19 PM EnvisaLink DEBUG CommandAcknowledge 000
      Nov-13 12:49:19 PM EnvisaLink DEBUG Request: Poll
      Last edited by technerd; November 13th, 2018, 05:10 PM.

      Comment


      • #4
        I corrected the issue.
        I noticed Zone 13 was actually my motion sensor.
        I could not enter a value for zone 13 it would not stick.
        I manually edited the .ini file then disabled and enabled the plug-in and everything is working as it should.

        For some reason the .ini was not being updated when configuring the zones.

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