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    #1

    Run Socket error with Envisalink


    Spud

    Any thoughts on what is causing this error, it occurs every time i restart HS4 on a VM . I can get the error to stop by removing power/battery from the DSC alarm panel and restarting the DSC Panel and Envisalink board



    Error Receiver:: Run() A Socket error has occurred: Unable to read data from the transport connection: An existing Connection was forcibly closed by the remote host.




    Click image for larger version Name: Envisalink.jpg Views: 248 Size: 6.9 KB ID: 1460561

    Many thanks




    Devoir
    Tags: None
    #2
    ???

    Comment

      #3
      Have you tried stopping Envisalink DSC Plugin manually before restarting HS4 ? My guess is that when you restart HS4, Envisalink DSC Plugin does not close the connection and the Evisalink board does not see it lost connectioon so the port stays open.

      Comment

        #4
        ...... interesting ... I didn't have this issue with a normal laptop only when I moved this to a VM did that start.....

        I will test your suggestion

        Many thanks for the idea.

        Comment

          #5
          Originally posted by devoir View Post
          ...... interesting ... I didn't have this issue with a normal laptop only when I moved this to a VM did that start.....

          I will test your suggestion

          Many thanks for the idea.
          Also be aware that there has been recent firmware releases for EVL

          https://forums.homeseer.com/forum/se...-working/page2

          Comment

            #6
            so do we think it's a firmware issue or Plugin issue ..... reading

            https://forums.homeseer.com/forum/se...-working/page2

            it's not clear.

            Comment

              #7
              Originally posted by devoir View Post
              so do we think it's a firmware issue or Plugin issue ..... reading

              https://forums.homeseer.com/forum/se...-working/page2

              it's not clear.
              I would, at a guess, say this is a firmware issue and normally there isn't very quick firmware updates unless there has been defects reported. What is the firmware currently running?

              I suggest either raise a Eyes-On support ticket, a hard restart or both DSC Alarm panel and EVL and/or trying some of the suggest test in the other thread

              Comment

                #8
                I have just installed the plug-in and am seeing this issue after a power interruption. (The plug-in was working for several hours before the interruption.)
                My board is on v176.

                I also saw what looks like a weird interaction with another plug-in, though that could be a fluke.

                Note that I disabled the EvisaLink plug-in at 1:18:55.
                I also disabled and restarted the BLSpeech plug-in immediately after.
                Remarkably, as soon as the BLSpeech plug-in finished initializing, the EnvisaLink plug-in, which was no longer running, "reconnected" and updated device info.
                A minute later, when I actually enabled the EvisaLink plug-in, however, it could not connect. ???

                Mar-26 1:21:59 PM EnvisaLink INFO Connection Lost, will try to reconnect in 10 seconds
                Mar-26 1:21:59 PM EnvisaLink ERROR Receiver::Run() A socket error has occured: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
                Mar-26 1:21:59 PM Starting Plug-In Plugin EnvisaLink started successfully in 6369 milliseconds
                Mar-26 1:21:52 PM EnvisaLink INFO EnvisaLink version 3.0.0.41
                Mar-26 1:21:52 PM Starting Plug-In Initializing plugin EnvisaLink ...
                Mar-26 1:21:52 PM Info Plugin EnvisaLink has connected. IP:127.0.0.1:61403
                Mar-26 1:21:52 PM Plug-In Interface EnvisaLink is running as a trial, 30 days remaining.
                . . . .

                Mar-26 1:20:19 PM EnvisaLink INFO Partition 1 status change: Ready
                Mar-26 1:20:16 PM EnvisaLink INFO Heartbeat status change: Closed
                Mar-26 1:20:16 PM EnvisaLink INFO Bathroom Motion status change: Closed
                Mar-26 1:20:16 PM EnvisaLink INFO Foyer Motion status change: Closed
                Mar-26 1:20:16 PM EnvisaLink INFO Dining Room Motion status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Kitchen Motion status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Mud Hall Motion status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Shed Doors status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Garage Doors status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Future status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Bedroom Door status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Dining Room Door status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Kitchen Door status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Front Door status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Basement Door status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Bathroom Door status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Mud Hall Doors status change: Closed
                Mar-26 1:20:15 PM EnvisaLink INFO Reconnection OK
                Mar-26 1:20:08 PM EnvisaLink INFO Trying to reconnect to: 192.168.1.65:4025
                Mar-26 1:19:57 PM EnvisaLink INFO Connection Lost, will try to reconnect in 10 seconds
                Mar-26 1:19:16 PM Plug-In Finished initializing plug-in BLSpeech
                Mar-26 1:19:16 PM Starting Plug-In BLSpeech loaded in 3478 milliseconds
                Mar-26 1:19:16 PM Starting Plug-In Plugin BLSpeech started successfully in 3210 milliseconds
                Mar-26 1:19:16 PM BLSpeech start BLSpeech plugin has been initialized
                Mar-26 1:19:13 PM BLSpeech start Dictionary has been loaded.
                Mar-26 1:19:13 PM BLSpeech start Speaker Zones have been loaded.
                Mar-26 1:19:13 PM BLSpeech start Speakers have been loaded.
                Mar-26 1:19:13 PM BLSpeech start Sounds have been loaded.
                Mar-26 1:19:13 PM BLSpeech Info BLSpeech is now REGISTERED as a Speak Proxy In HomeSeer!
                Mar-26 1:19:13 PM BLSpeech start Loaded configuration successfully
                Mar-26 1:19:13 PM BLSpeech start BLSpeech version is: 2.0.76.0
                Mar-26 1:19:13 PM BLSpeech start Initializing BLSpeech...
                Mar-26 1:19:13 PM Starting Plug-In Initializing plugin BLSpeech ...
                Mar-26 1:19:13 PM Info Plugin BLSpeech has connected. IP:127.0.0.1:60064
                Mar-26 1:19:06 PM Info Plugin BLSpeech with instance: has disconnected
                Mar-26 1:19:03 PM Plug-In Shutting down Plug-In: BLSpeech
                Mar-26 1:18:55 PM Info Plugin EnvisaLink with instance: has disconnected
                Mar-26 1:18:55 PM Plug-In Shutting down Plug-In: EnvisaLink
                Mar-26 1:18:49 PM EnvisaLink INFO Connection Lost, will try to reconnect in 10 seconds
                Mar-26 1:18:49 PM EnvisaLink ERROR Receiver::Run() A socket error has occured: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
                Mar-26 1:18:49 PM EnvisaLink INFO Reconnection OK
                Mar-26 1:18:49 PM EnvisaLink INFO Trying to reconnect to: 192.168.1.65:4025
                Mar-26 1:18:38 PM EnvisaLink INFO Connection Lost, will try to reconnect in 10 seconds
                Mar-26 1:18:38 PM EnvisaLink ERROR Receiver::Run() A socket error has occured: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
                Mar-26 1:18:38 PM EnvisaLink INFO Reconnection OK
                Mar-26 1:18:38 PM EnvisaLink INFO Trying to reconnect to: 192.168.1.65:4025
                Mar-26 1:18:27 PM EnvisaLink INFO Connection Lost, will try to reconnect in 10 seconds
                Mar-26 1:18:27 PM EnvisaLink ERROR Receiver::Run() A socket error has occured: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
                Mar-26 1:18:27 PM EnvisaLink INFO Reconnection OK
                Mar-26 1:18:27 PM EnvisaLink INFO Trying to reconnect to: 192.168.1.65:4025
                Mar-26 1:18:16 PM EnvisaLink INFO Connection Lost, will try to reconnect in 10 seconds
                Mar-26 1:18:16 PM EnvisaLink ERROR Receiver::Run() A socket error has occured: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
                Mar-26 1:18:16 PM EnvisaLink INFO Reconnection OK
                Mar-26 1:18:16 PM EnvisaLink INFO Trying to reconnect to: 192.168.1.65:4025
                Mike____________________________________________________________ __________________
                HS3 Pro Edition 3.0.0.548, NUC i3

                HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF | RFXCOM | Vantage Pro | Green-Eye | Edgeport/8 | Way2Call | Ecobee3 | EtherRain | Ubiquiti

                Comment

                  #9
                  FWIW, I tried to connect with PuTTY as suggested here
                  https://forums.homeseer.com/forum/se...64#post1462164

                  It didn't go well:

                  Click image for larger version Name: EVL Putty.png Views: 166 Size: 41.3 KB ID: 1465447
                  Mike____________________________________________________________ __________________
                  HS3 Pro Edition 3.0.0.548, NUC i3

                  HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF | RFXCOM | Vantage Pro | Green-Eye | Edgeport/8 | Way2Call | Ecobee3 | EtherRain | Ubiquiti

                  Comment

                    #10
                    I may have found a clue. I checked to be sure the plug-in stopped when it was disabled. It was still running!
                    I killed the EnvisaLink plug-in process with Task Manager, then enabled the plug-in again. Working again.
                    Mike____________________________________________________________ __________________
                    HS3 Pro Edition 3.0.0.548, NUC i3

                    HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF | RFXCOM | Vantage Pro | Green-Eye | Edgeport/8 | Way2Call | Ecobee3 | EtherRain | Ubiquiti

                    Comment

                      #11
                      +1

                      Comment

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