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Error Cannot Find Zone 33 - Cannot get plugin to retain name/type

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    Error Cannot Find Zone 33 - Cannot get plugin to retain name/type

    Using HS3 Envisalink Plugin 3.0.0.41
    Getting Error every 3 minutes in log: ERROR Cannot find zone 33
    The plugin config page shows Zone 33 name as blank and type as Door (was "Foyer Motion 33" and Motion). When change it back to Foyer Motion 33 and Motion, and click on "Update Zone Devices", and then leave the config page; when I return to the config page the name is again blank and type Door.

    Attached document shows more description, the ini, logs and images of HS and Eyz-On settings.

    How do I get plugin to keep the Zone name and type?

    EnvisaLinkZ33MissingError.docx

    #2
    For some reason your device representing the zone 33 is corrupted so the plugin doesn't find it. To fix this issue:
    • From the devices page manually delete the zone 33 device.
    • Go to the config page for the plugin and uncheck "Do not recreate missing devices"
    • Restart the plugin
    • This should recreate the Zone 33 device as well as all missing devices for zone 1 to 64
    • From the config page check again "Do not recreate missing devices"
    • From the devices page delete all the created devices that are not used in your system
    • You will also have to update any event or script that used the zone 33 device.

    Comment


      #3
      Thanks... all is well....

      Comment

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