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can't disarm after setting alarm

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  • can't disarm after setting alarm

    I just upgraded from HS2 to HS3 with a HomeTroller. I have the envisalink working with everything except it won't disarm after setting the alarm and the user line as a large question mark with unknown next to it. I can disarm by logging into envisalink module so that seems to work fine. It seems its a user set up error on my part but I can't figure out where. My user name shows up under config and I have it set to 1 which is my dcs number (not the code but user 1 in dcs) Any help would be appriciated.

  • #2
    have you set the code in the plugin config page, in the panel settings section?

    if that still doesn't work, please set the log level to debug, capture the problem and post your logs here