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  • Omni connection issue

    Hi

    I am having trouble connecting to my leviton omni lte panel,The encryption keys IP address and port are all correct however within the Omni log it seems it connects to the omni then immediately disconnects. Bellow is the Omni log file, your help would be much appreciated

    10/21/2017 8:20:51 PM [1] [-->Reading configuration...]
    10/21/2017 8:20:48 PM [2] [CONNECTION STATUS: Disconnected]
    10/21/2017 8:20:48 PM [2] [Identifying Controller...]
    10/21/2017 8:20:48 PM [2] [Panel Connected.]
    10/21/2017 8:20:48 PM [2] [CONNECTION STATUS: Connecting]
    10/21/2017 8:20:48 PM [2] [Connecting with: [192.168.0.101] [4369] [TCP]]
    10/21/2017 8:20:48 PM [2] [HAC Connection state is: Offline]
    10/21/2017 8:20:48 PM [2] [Device initialization is complete.]
    10/21/2017 8:20:46 PM [2] [Initializing Timers...]
    10/21/2017 8:20:45 PM [2] [OMNI Plugin Thread was started.]
    10/21/2017 8:13:02 PM [1] [-->Reading configuration...]
    10/21/2017 8:12:59 PM [2] [CONNECTION STATUS: Disconnected]
    10/21/2017 8:12:59 PM [2] [Identifying Controller...]
    10/21/2017 8:12:59 PM [2] [Panel Connected.]
    10/21/2017 8:12:59 PM [2] [CONNECTION STATUS: Connecting]
    10/21/2017 8:12:59 PM [2] [Connecting with: [192.168.0.101] [4369] [TCP]]
    10/21/2017 8:12:59 PM [2] [HAC Connection state is: Offline]
    10/21/2017 8:12:59 PM [2] [Device initialization is complete.]
    10/21/2017 8:12:57 PM [2] [Initializing Timers...]
    10/21/2017 8:12:56 PM [2] [OMNI Plugin Thread was started.]
    10/21/2017 8:06:55 PM [1] [-->Reading configuration...]
    10/21/2017 8:06:53 PM [2] [CONNECTION STATUS: Disconnected]
    10/21/2017 8:06:52 PM [2] [Identifying Controller...]
    10/21/2017 8:06:52 PM [2] [Panel Connected.]
    10/21/2017 8:06:52 PM [2] [CONNECTION STATUS: Connecting]
    10/21/2017 8:06:52 PM [2] [Connecting with: [192.168.0.101] [4369] [TCP]]
    10/21/2017 8:06:52 PM [2] [HAC Connection state is: Offline]
    10/21/2017 8:06:52 PM [2] [Device initialization is complete.]
    10/21/2017 8:06:50 PM [2] [Initializing Timers...]
    10/21/2017 8:06:49 PM [2] [OMNI Plugin Thread was started.]
    10/21/2017 8:03:16 PM [1] [-->Reading configuration...]
    10/21/2017 8:03:13 PM [2] [CONNECTION STATUS: Disconnected]
    10/21/2017 8:03:13 PM [2] [Identifying Controller...]
    10/21/2017 8:03:13 PM [2] [Panel Connected.]
    10/21/2017 8:03:13 PM [2] [CONNECTION STATUS: Connecting]
    10/21/2017 8:03:13 PM [2] [Connecting with: [192.168.0.101] [4369] [TCP]]
    10/21/2017 8:03:13 PM [2] [HAC Connection state is: Offline]
    10/21/2017 8:03:12 PM [2] [Device initialization is complete.]




    Current Date/Time: 10/22/2017 12:15:34 PM
    HomeSeer Version: HS3 ZEE S2 Edition 3.0.0.318
    Linux version: Linux HomeTrollerZeeS2V2 4.1.19-v7+ #858 SMP Tue Mar 15 15:56:00 GMT 2016 armv7l GNU/Linux System Uptime: 0 Days 16 Hours 9 Minutes 15 Seconds
    IP Address: 192.168.0.22
    Number of Devices: 15
    Number of Events: 4
    Available Threads: 393

    Enabled Plug-Ins
    3.0.0.103: HSTouch Server
    3.0.2.4: OMNI
    3.0.1.83: Z-Wave

  • #2
    A couple of things to check :
    Are you selecting the correct label type?
    Using pc access or your console, verify that the date /time are correct.


    Sent from my Galaxy S7 Edge using Tapatalk
    HS3Pro Running on a Raspberry Pi3
    64 Z-Wave Nodes, 168 Events, 280 Devices
    UPB modules via OMNI plugin/panel
    Plugins: Z-Wave, BLRF, OMNI, HSTouch, weatherXML, EasyTrigger
    HSTouch Clients: 3 Android, 1 Joggler

    Comment


    • #3
      Have checked the time and date, it was out a minute or so time is now correct. not sure what you mean by the correct label type

      Comment


      • #4
        Sorry, meant panel type. Make sure it is set to your lte panel.

        Sent from my Galaxy S7 Edge using Tapatalk
        HS3Pro Running on a Raspberry Pi3
        64 Z-Wave Nodes, 168 Events, 280 Devices
        UPB modules via OMNI plugin/panel
        Plugins: Z-Wave, BLRF, OMNI, HSTouch, weatherXML, EasyTrigger
        HSTouch Clients: 3 Android, 1 Joggler

        Comment


        • #5
          the time still seems to be out 10 seconds or so but wouldnt have thought this would have been an issue

          Comment


          • #6
            Originally posted by peterborg View Post
            the time still seems to be out 10 seconds or so but wouldnt have thought this would have been an issue
            No - a few/seconds/minutes wouldnt be an issue.
            There was an issue early-on when the clock was not set at all that caused the plugin to bomb.

            The logs seem to stop around the time it is trying to identify the controller (panel). On the config screen for the plugin, do you have the correct panel type selected? I see you are running an Omni lte - just make sure the dropdown has that panel type selected and let me know.
            HS3Pro Running on a Raspberry Pi3
            64 Z-Wave Nodes, 168 Events, 280 Devices
            UPB modules via OMNI plugin/panel
            Plugins: Z-Wave, BLRF, OMNI, HSTouch, weatherXML, EasyTrigger
            HSTouch Clients: 3 Android, 1 Joggler

            Comment


            • #7
              Yep thats right
              Attached Files
              Last edited by peterborg; October 23rd, 2017, 02:56 PM.

              Comment


              • #8
                Here is a few more pics
                Attached Files

                Comment


                • #9
                  Ah - thanks for the screenshots - that helps...

                  Let me take a look at the API specs for the lte panel and see if I can spot anything. Sit tight until I report back...
                  HS3Pro Running on a Raspberry Pi3
                  64 Z-Wave Nodes, 168 Events, 280 Devices
                  UPB modules via OMNI plugin/panel
                  Plugins: Z-Wave, BLRF, OMNI, HSTouch, weatherXML, EasyTrigger
                  HSTouch Clients: 3 Android, 1 Joggler

                  Comment


                  • #10
                    Ok thanks, is it ok that i have posted my encryption keys? should i delete that one?
                    Attached Files

                    Comment


                    • #11
                      is it ok that i have posted my encryption keys?

                      no

                      should i delete that one?

                      Yes.

                      or

                      crop the keys out using a photo editor.

                      Here do not have dashes or spaces between the keys...I do not know if that makes a difference.

                      I redid my keys here using dashes, disabled the plugin and re enabled the plugin and it connected fine.

                      [ATTACH]64042[/ATTACH]
                      Last edited by Pete; October 23rd, 2017, 02:50 PM.
                      - Pete

                      Auto mator
                      Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb- Mono 6.8X
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                      X10, UPB, Zigbee, ZWave and Wifi MQTT automation. OmniPro 2, Russound zoned audio, Smartthings hub, Hubitat Hub, and Home Assistant

                      Comment


                      • #12
                        Tried it with upper case and lower case and still no joy
                        Attached Files

                        Comment


                        • #13
                          ok, it's definitely your panel type that is the problem. The logs show it identifying the controller, but it is not the correct type.

                          Are you sure it is an Omni LTe?
                          Can you try changing the dropdown to Omni LT and restart the plugin?

                          If those do not work, I need to release a build that will give me more info.

                          Thanks
                          HS3Pro Running on a Raspberry Pi3
                          64 Z-Wave Nodes, 168 Events, 280 Devices
                          UPB modules via OMNI plugin/panel
                          Plugins: Z-Wave, BLRF, OMNI, HSTouch, weatherXML, EasyTrigger
                          HSTouch Clients: 3 Android, 1 Joggler

                          Comment


                          • #14
                            I have homeseer set to DHCP could this be an issue?

                            Comment


                            • #15
                              tried that and still no change
                              Attached Files

                              Comment

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