can't discover devices

[serky]

Hi All,

I seem to have lost the ability to discover my Homeseer devices with Alexa.

I have turned off and one Homeseer plugin.
I have restarted the Homeseer device.
I have disabled and enabled the Homeseer Alexa skills.
I have forgotten all devices and tried to rediscover them.
I have tried turning each device off and on.

Have tried all these several times. No matter what, I can't get Alexa to discover the devices.

Any suggestions?

Thanks for the help,

Jason

[rmasonjr]

It could be a myhs issue. Try changing your myhs password, then re-authorize in the Alexa app.

[serky]

thanks for the info but it did not work. any other suggestions?

thanks,

jason

[rmasonjr]

I'm at a loss. Devices typically do not show up because they are hidden, do not have the checkbox for Voice Command checked, etc.
I think this has something to do with your myhs account tho...

[serky]

Should I enable all 3 Homeseer skills in the Alexa skill store?

This is the odd part.
I forget devices. I disable all 3 types of Homeseer skills. I discover devices and only my Smartlife and Directv devices are discovered. I enable Homeseer Smarthome and discover devices and Casatunes devices get discovered but no Homeseer. Casatunes is not enabled so there is something going on with that. If I enable Homeseer or Homeseer Automation no devices get discovered including Casatunes. Only Homeseer Smarthome finds the Casatunes devices now.

Forgot all devices. I went back and enabled the Casatunes skill by itself and nothing gets discovered. I enabled the Homeseer Smarthome skill and Casatunes still gets discovered. Disable both. Add Homeseer Smarthome and Casatunes devices appear again. Very odd.