Event triggers multiple times

[lakemirror]

What am I doing wrong? When this event triggers, it sends about a dozen emails. It's got to be something moronic that I've done. Could use some help.

[lakemirror]

Try setting the "cannot retrigger for xx seconds" in the options

Sent from my Galaxy S7 Edge using Tapatalk

Thanks but that didn't do anything. The text messages just keep coming until I disable the event.

[cowsr4eating]

I think you may have to do two things.
1) break into three different events for each of the three alarm states (disarmed, armed day, armed away)
2) add the following trigger and have the three alarm states above as "and if" statements with it

I think what is happening is the alarm state is set and by the appropriate user to trigger the event. That never changes so the event keep triggering. You can test this theory by setting alarm by user other than tom, see constant event trigger, then unset alarm by Tom. That should stop the events from triggering.

The statement below should trigger just once when the alarm status changes. The "and if" part of the statement will ensure it only triggers when set to a specific alarm mode and not by user "tom".

[lakemirror]

I think you may have to do two things.
1) break into three different events for each of the three alarm states (disarmed, armed day, armed away)
2) add the following trigger and have the three alarm states above as "and if" statements with it

I think what is happening is the alarm state is set and by the appropriate user to trigger the event. That never changes so the event keep triggering. You can test this theory by setting alarm by user other than tom, see constant event trigger, then unset alarm by Tom. That should stop the events from triggering.

The statement below should trigger just once when the alarm status changes. The "and if" part of the statement will ensure it only triggers when set to a specific alarm mode and not by user "tom".

Thanks, but that doesn't seem to work with the "any user except" feature. Now I get no notifications. rmasonjr ?

[rmasonjr]

Here's a screenshot of my event:

[lakemirror]

Here's a screenshot of my event:

I have deleted the events and re entered them. Testing now. For some reason, even though mine were set up just like yours, they would send many many emails (reflected in the logs too). Will advise.

[feobrien]

I had a similar problem. I sent a text message each time a person disarmed the system. I set one up for each person, so it Tom disarms I get a message that Tom disarmed, separate event for Jane, etc. Your way is more sophisticated than mine . I did however have the same problem of receiving the text messages multiple times, but as noted by others I just set it not to retrigger for some number of minutes. Worked for me.

[lakemirror]

Hi Rob. I am re-floating this bug because it has gotten worse suddenly. I have just lived with the fact that the "someone other than me" event sends multiple emails but in the last few weeks it started sending the email every two minutes until I issue a system arm or disarm command myself. I remember that you use this event parameter yourself....is it behaving for you?

Here's the event:

[rmasonjr]

Yours looks exactly like mine.
I need to see if HS is triggering or if the plugin is doing it. Can you post or email the OMNI logs for that time period where it was sending multiple alerts?

[lakemirror]

rmasonjr

Logs sent. Look for user "Mimi"

Thanks for your help.

[rmasonjr]

rmasonjr

Logs sent. Look for user "Mimi"

Thanks for your help.

Got the logs - will let you know what I find out...

[dlschwerin]

Okay so why is there not an all users on this notification scheme? I had to create a dummy user to input into the "any user except" location and from the Omni Pro 2 had to make all of the codes into "users". Apparently cannot be a "master" for the event to recognize as "any user except" to be included into the exclusion list.

Daniel

[rmasonjr]

Okay so why is there not an all users on this notification scheme? I had to create a dummy user to input into the "any user except" location and from the Omni Pro 2 had to make all of the codes into "users". Apparently cannot be a "master" for the event to recognize as "any user except" to be included into the exclusion list.

Daniel

Dont use the OMNI: trigger - just use the regular HS trigger that device changed. Only use the OMNI trigger if you want granular control over the user that armed/disarmed.

[dlschwerin]

What is your "Omni Omni Area Modes Area 1 (01)" ???? Trying to find something that has the arm night / day / vacation with disarm and cannot seem to find that device in my collection that I can set as arm / disarm / etc.

Looked through all of the homeseer and OP2 areas for consoles to see if one of them had the omni arm / disarm feature

[dlschwerin]

What is the script code for the email body to pull data in to the email as to who armed / disarmed the system. is looks like you guys have by "$$DSR:824: $time $date or by $$DSR:1504: $time $date" in the email body