Quickie summary on why I installed it a few years ago.
A reference here to a Cocoontech post
15th of September, 2013
I have an Omni II that once a week will totally lock-up the network port on the board. The only way to recover is to do a hard reset on the board and then it will work fine for about a week and happen again.
I had talked to someone at HAI and they said they’ve seen the network port lock-up with a lot of traffic on the network since it’s only 10mbps
MattW
20th of September, 2013
Personally the solution here is what will work for you; three seen here:
1 - get another panel and move IP cameras off the main HAI subnet (as PCT88 did with his stuff)
2 - move the HAI panel to a "place" behind a router (taking it to a layer 3 connection)
3 - send the board back to HAI for repairs - though there may not be anything to fix on it - BTW the 10Mb HAI NIC connection only talks at half duplex - I could see that but not change that.
Pete_c
24th of July, 2014
I am pretty much having this exact problem with my Omni Pro II v3.11 I bought in fall of 2013. It wasn't really an issue until we started doing a lot of Netflix.
It works nearly perfect when direct connected with only a CAT5 cable to my laptop, When going through a switch (with only OPII and laptop, it drops about 15% of the packets. when plugged into the rest of my network it drops about 70% of the packets.
WHumphrey
27th of July, 2014
The problem went away for me when I put the omni behind it's own router and only opened the ports it needs. I haven't seen any lockups since then.
Matt W
10th of January, 2018
For those experiencing network issues with the Omnipro, I imagine very few non-network admin type users look at the network switch to see if the OP port has issues or that anyone is running syslog or looking at switch logs to see port errors...., but case in fact, I've seen quite a few installations with errors on the network ports specifically for the OP (and the Email Notifier). Rarely if ever any issues with the OP network port being down or failing (down/failed often is such for the Email Notifier though). Even on networks with a significant amount of network traffic, with hundreds of network ports in use, home networks with streaming video, multicast traffic, or just a lot of traffic with no failure with network connectivity to the OP. When you do have an issue, as you've read here, some installations for whatever reason don't do well on high traffic networks, possibly due to small packet buffers, switch port errors (switch internal problem), bad cable, cabling errors such as running parallel to electrical lines, florescent lights, etc...., or bad hardware.
As complex as the above seems, everyday network switches are prone to having compatibility issues with specific network controller chipsets. It may simply be you had a switch or two that was incompatible with the old Omnipro chipset but those same switches may work OK with other network chipsets and perhaps a model or two that would also fail that you haven't seen yet. Over the years, even some high-end Intel network cards fail on Cisco routers, only to work properly later by a switch firmware fix or network card firmware update. Many computer manufacturers have a list of switches they don't work with or specific network controller chipsets they know are issues, and likewise, the major network controller manufacturers know what they have issues with. Ever wonder why some routers, AP's, and switches have built-in reboot routines for daily/weekly/monthly reboots? Sometimes things just don't work they way we hope so some manufacturer's already take these situations into account.
The bottom line and the good here is that there is likely always a way to get the equipment to work, no matter what the cause!
- StarTrekDoors
Hardware (which I used).
1 - Nexx WT3020 microrouter - Note: Any two ethernet port micro travel router will work. I used the Nexx because of it's size. Tested TP-Link and GliNet microrouters to function fine but they are a tad larger.
$27.58 on Amazon or $14.29 on Ebay with free delivery
2 - 1 foot short and thin ethernet cable - mounted microrouter here on top right of OP2 can next to the zone expansion boards. $1 on Ebay. Do not use a hooded cable for this part.
3 - 12VDC to 5VDC step down power supply (a variety of small ones exist for under $10 on Amazon). You can purchase an automotive type with a micro USB power cable for around $6.
There are many of these around. Recently purchased similiar to these for automotive use and they are working fine at almost 1 year of use.
They are sold with straight, left or right angled micro USB connector. Disable microrouter WAP functions as they will not be needed for said endeavor.
Drawing and pictures of connectivity.
Software / firmware update of Microrouter with OpenWRT.
Router configuration - Personally configured the router prior to installation in the OmniPro media can using my laptop where you can configure the router via the LAN interface then check the WAN interface after configuration.
1 - disable Wireless
2 - disable IP6
3 - do not change LAN configuration or create a small subnet on the LAN side.
4 - configure OmniPro panel for new IP in same LAN subnet.
IE: if subnet is ==> 192.168.0.0 / 255.255.255.0 then configure Omni Ethernet port to 192.168.0.2
5 - configure router WAN port with a static IP that is the same as the original ethernet IP of the Omni Pro panel, subnet, gateway and DNS.
OR let it do DHCP to your current network and do a DHCP assignment to your original ethernet IP of the Omni panel.
6 - Configure the firewall to allow traffic of:
The GLiNet comes with a dual managment interface. One simple and lite and the other is OpenWRT. The Nexx router update to OpenWRT is just a download/install of the OpenWRT firmware using the existing GUI.
Note disabling the wireless interface on the router lowers the power requirements. Using 12VDC from the panel puts reserve power to the router. Here started this way and changed the power supply to a POE 5VDC power splitter to a POE switch with a UPB in an adjacent 42" Leviton media panel. Do the math with whatever other devices you have connected to the OmniPanel.
xxxxx
A reference here to a Cocoontech post
15th of September, 2013
I have an Omni II that once a week will totally lock-up the network port on the board. The only way to recover is to do a hard reset on the board and then it will work fine for about a week and happen again.
I had talked to someone at HAI and they said they’ve seen the network port lock-up with a lot of traffic on the network since it’s only 10mbps
MattW
20th of September, 2013
Personally the solution here is what will work for you; three seen here:
1 - get another panel and move IP cameras off the main HAI subnet (as PCT88 did with his stuff)
2 - move the HAI panel to a "place" behind a router (taking it to a layer 3 connection)
3 - send the board back to HAI for repairs - though there may not be anything to fix on it - BTW the 10Mb HAI NIC connection only talks at half duplex - I could see that but not change that.
Pete_c
24th of July, 2014
I am pretty much having this exact problem with my Omni Pro II v3.11 I bought in fall of 2013. It wasn't really an issue until we started doing a lot of Netflix.
It works nearly perfect when direct connected with only a CAT5 cable to my laptop, When going through a switch (with only OPII and laptop, it drops about 15% of the packets. when plugged into the rest of my network it drops about 70% of the packets.
WHumphrey
27th of July, 2014
The problem went away for me when I put the omni behind it's own router and only opened the ports it needs. I haven't seen any lockups since then.
Matt W
10th of January, 2018
For those experiencing network issues with the Omnipro, I imagine very few non-network admin type users look at the network switch to see if the OP port has issues or that anyone is running syslog or looking at switch logs to see port errors...., but case in fact, I've seen quite a few installations with errors on the network ports specifically for the OP (and the Email Notifier). Rarely if ever any issues with the OP network port being down or failing (down/failed often is such for the Email Notifier though). Even on networks with a significant amount of network traffic, with hundreds of network ports in use, home networks with streaming video, multicast traffic, or just a lot of traffic with no failure with network connectivity to the OP. When you do have an issue, as you've read here, some installations for whatever reason don't do well on high traffic networks, possibly due to small packet buffers, switch port errors (switch internal problem), bad cable, cabling errors such as running parallel to electrical lines, florescent lights, etc...., or bad hardware.
As complex as the above seems, everyday network switches are prone to having compatibility issues with specific network controller chipsets. It may simply be you had a switch or two that was incompatible with the old Omnipro chipset but those same switches may work OK with other network chipsets and perhaps a model or two that would also fail that you haven't seen yet. Over the years, even some high-end Intel network cards fail on Cisco routers, only to work properly later by a switch firmware fix or network card firmware update. Many computer manufacturers have a list of switches they don't work with or specific network controller chipsets they know are issues, and likewise, the major network controller manufacturers know what they have issues with. Ever wonder why some routers, AP's, and switches have built-in reboot routines for daily/weekly/monthly reboots? Sometimes things just don't work they way we hope so some manufacturer's already take these situations into account.
The bottom line and the good here is that there is likely always a way to get the equipment to work, no matter what the cause!
- StarTrekDoors
Hardware (which I used).
1 - Nexx WT3020 microrouter - Note: Any two ethernet port micro travel router will work. I used the Nexx because of it's size. Tested TP-Link and GliNet microrouters to function fine but they are a tad larger.
$27.58 on Amazon or $14.29 on Ebay with free delivery
2 - 1 foot short and thin ethernet cable - mounted microrouter here on top right of OP2 can next to the zone expansion boards. $1 on Ebay. Do not use a hooded cable for this part.
3 - 12VDC to 5VDC step down power supply (a variety of small ones exist for under $10 on Amazon). You can purchase an automotive type with a micro USB power cable for around $6.
There are many of these around. Recently purchased similiar to these for automotive use and they are working fine at almost 1 year of use.
They are sold with straight, left or right angled micro USB connector. Disable microrouter WAP functions as they will not be needed for said endeavor.
Drawing and pictures of connectivity.
Software / firmware update of Microrouter with OpenWRT.
Router configuration - Personally configured the router prior to installation in the OmniPro media can using my laptop where you can configure the router via the LAN interface then check the WAN interface after configuration.
1 - disable Wireless
2 - disable IP6
3 - do not change LAN configuration or create a small subnet on the LAN side.
4 - configure OmniPro panel for new IP in same LAN subnet.
IE: if subnet is ==> 192.168.0.0 / 255.255.255.0 then configure Omni Ethernet port to 192.168.0.2
5 - configure router WAN port with a static IP that is the same as the original ethernet IP of the Omni Pro panel, subnet, gateway and DNS.
OR let it do DHCP to your current network and do a DHCP assignment to your original ethernet IP of the Omni panel.
6 - Configure the firewall to allow traffic of:
- A - port 4639 - default PCA / ethernet management port
- B - port 80 or 8080 - allow router management interface access from the main house LAN
- C - port 22 - allow router SSH managment access from the main house LAN
The GLiNet comes with a dual managment interface. One simple and lite and the other is OpenWRT. The Nexx router update to OpenWRT is just a download/install of the OpenWRT firmware using the existing GUI.
Note disabling the wireless interface on the router lowers the power requirements. Using 12VDC from the panel puts reserve power to the router. Here started this way and changed the power supply to a POE 5VDC power splitter to a POE switch with a UPB in an adjacent 42" Leviton media panel. Do the math with whatever other devices you have connected to the OmniPanel.
xxxxx
ort#. Any ideas on how I can set up the Snap-link when I'm away from the house?
Comment