My OMNI License is not registering from HS3 to HS4.

[Path3808]

Hello Masonjr,

I am upgrading to HS4 from HS3 on my PC. My OMNI license for HS3 will not register in HS4. I do have another HS3 system still running with OMNI plugin on a raspberry pi. Not sure if I need a separate license for my new HS4 system or not and that is why it will not register with my old license. Please advise. Thanks so much.

[rmasonjr]

No problem. HomeSeer will need to set it up on the back-end. There have been problems with their support@homeseer.com email lately, but go ahead and shoot them an email.
Reply back here if you dont get a response and I'll bump it up the chain.