Every few days HS4 is shutting down. There are two Windows 10 system errors recorded with each crash. Any suggestions how to solve this problem?
The two corresponding system error reports are shown below.
Log Name: Application
Source: Application Error
Date: 10/25/2021 3:06:40 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NVR-NUC8
Description:
Faulting application name: HSPI_OMNI.exe, version: 3.0.2.23, time stamp: 0x5f6b9e1d
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1288, time stamp: 0x3e55bd0b
Exception code: 0xe0434352
Fault offset: 0x0012b5b2
Faulting process id: 0x13d8
Faulting application start time: 0x01d7c788b1f7864c
Faulting application path: C:\Program Files (x86)\HomeSeer HS4\HSPI_OMNI.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: ab43f79f-e341-4567-8f53-6d89ba9a0b64
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-10-25T21:06:40.8937516Z" />
<EventRecordID>54784</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>NVR-NUC8</Computer>
<Security />
</System>
<EventData>
<Data>HSPI_OMNI.exe</Data>
<Data>3.0.2.23</Data>
<Data>5f6b9e1d</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.19041.1288</Data>
<Data>3e55bd0b</Data>
<Data>e0434352</Data>
<Data>0012b5b2</Data>
<Data>13d8</Data>
<Data>01d7c788b1f7864c</Data>
<Data>C:\Program Files (x86)\HomeSeer HS4\HSPI_OMNI.exe</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>ab43f79f-e341-4567-8f53-6d89ba9a0b64</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
----------------------------------------------------------------
Log Name: Application
Source: .NET Runtime
Date: 10/25/2021 3:06:40 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: NVR-NUC8
Description:
Application: HSPI_OMNI.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Exception
at HSPI_OMNI.HAI.HandleRequestSystemStatus(HAI_Shared.clsOmniLi nkMessageQueueItem, Byte[], Boolean)
at HAI_Shared.clsOmniLinkConnection.x1b3f2cf3fb2ff439()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Obj ect)
at System.Threading.ExecutionContext.RunInternal(System.Threadi ng.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.Execu tionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.Execu tionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-10-25T21:06:40.1907891Z" />
<EventRecordID>54783</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>NVR-NUC8</Computer>
<Security />
</System>
<EventData>
<Data>Application: HSPI_OMNI.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Exception
at HSPI_OMNI.HAI.HandleRequestSystemStatus(HAI_Shared.clsOmniLi nkMessageQueueItem, Byte[], Boolean)
at HAI_Shared.clsOmniLinkConnection.x1b3f2cf3fb2ff439()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Obj ect)
at System.Threading.ExecutionContext.RunInternal(System.Threadi ng.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.Execu tionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.Execu tionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
</Data>
</EventData>
</Event>
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