Announcement

Collapse
No announcement yet.

Receiving error in M1 Plugin / HS3 logs

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Receiving error in M1 Plugin / HS3 logs

    I keep getting these errors in logs, what might it be caused from?

    Mar-12 22:07:43 Warning No response/improper response from Elk M1 to command 'az00'
    Mar-12 22:07:45 Warning No response/improper response from Elk M1 to command 'az00'
    Mar-12 22:08:15 Warning No response/improper response from Elk M1 to command 'az00'
    Mar-12 22:08:17 Warning No response/improper response from Elk M1 to command 'az00'
    Mar-12 22:08:19 Warning No response/improper response from Elk M1 to command 'az00'
    and so on....
    What does this indicate?
    Last edited by Richard; March 23rd, 2016, 03:44 AM.
    HS3 Standard Edition 3.0.0.258

  • #2
    Please post the firmware version of your Elk M1 panel and the Elk M1XEP (if you have one).

    Regards,
    Ultrajones
    Plug-ins: UltraMon, UltraM1G, UltraCID, Ultra1Wire, UltraLog, UltraWeatherBug, UltraPioneerAVR, UltraGCIR

    Comment


    • #3
      Elkm1 versions

      Ultra I have -

      Firmware 5.3.0
      M1XEP 2.0.34

      Seems to be the latest versions.
      ____

      This worked until about a week ago and after the update to M1G plugin, that seems to have caused the non-connection issue?
      (36174)

      Where can I send other logs directly?

      Here are a few short captures.

      Mar-18 18:33:52 TTS Speak ():Web server port number is xx
      Mar-18 18:37:44 Plug-In Shutting down Plug-In: UltraM1G3
      Mar-18 18:37:44 1 Error System.NullReferenceException
      Mar-18 18:37:44 1 Error System.NullReferenceException: Object reference not set to an instance of an object. at HSPI_ULTRAM1G3.hspi_plugin.ShutdownIO()
      Mar-18 18:37:44 Info Plugin UltraM1G3 with instance: has disconnected
      Mar-18 18:37:54 Info Plugin UltraM1G3 has connected. IP:127.0.0.1:55050
      Mar-18 18:38:15 Informational UltraM1G3 version 3.0.5920.36174 initialization complete.
      Mar-18 18:38:15 Plug-In Finished initializing plug-in UltraM1G3


      I see connection in HS log but screen shows;

      Connection Status: Disconnected


      Plug-In Status
      Name: UltraM1G3
      Status: OK
      Version: 3.0.5920.36174

      Elk M1 Panel Status
      Connection Status: Disconnected
      M1 Firmware: Unknown
      M1XEP Firmware: Unknown
      Commands In Queue: 0
      Last Receive Event: Unknown


      Elk M1 Log Count
      Log Count: 0


      Elk M1 Configuration Status
      Areas: defined]
      Keypads: defined]
      Users: defined]
      Zones: defined]
      Outputs: defined]
      Thermostats: defined]
      CustomSettings: defined]
      Counters: defined]
      Tasks: defined]
      Lighting: defined]
      AudioZones: defined]


      No information presented in plugin.

      Checked 3 hours later after 2 restarts and I cannot get Ultram1G to connect. And I do not see populated - information in,

      Status Options Areas Keypads Users Zones Outputs Thermostats Custom Counters Tasks Lighting System Status
      Area Status Audio Zones Logs

      No Elk M1 tasks found.

      (I do not expect to see thermostat & Lighting since I do not have any MIG based ... etc)


      Mar-18 23:01:56 Plug-In Found plug-in: UltraM1G3, version: 3.0.5920.36174

      Mar-18 23:01:56 Plug-In Found plug-in: UPBSpud, version: 3.0.0.30

      Mar-18 23:01:56 Startup Initializing Plug-Ins

      Mar-18 23:01:56 Info Plugin HSTouch Server has connected. IP:127.0.0.1:62489

      Mar-18 23:01:56 Plug-In Finished initializing plug-in HSTouch Server

      Mar-18 23:01:57 Info Plugin UltraM1G3 has connected. IP:127.0.0.1:62493

      Mar-18 23:02:18 Informational UltraM1G3 version 3.0.5920.36174 initialization complete.

      Mar-18 23:02:18 Plug-In Finished initializing plug-in UltraM1G3


      Shouldn't the plugin say connected?

      Plug-In Status
      Name: UltraM1G3
      Status: OK
      Version: 3.0.5920.36174


      Elk M1 Panel Status
      Connection Status: Disconnected
      M1 Firmware: Unknown
      M1XEP Firmware: Unknown
      Commands In Queue: 0
      Last Receive Event: Unknown

      And Reload Data is not operational.

      Standing by for your assistance.
      Thank you.
      Attached Files
      Last edited by Richard; March 23rd, 2016, 03:44 AM.
      HS3 Standard Edition 3.0.0.258

      Comment


      • #4
        Please enable debug, then restart the plug-in, then send the debug output to ultrajones@hotmail.com. The debug file will be in the HomeSeer3 root directory. Please remember to send the debug file before restarting HomeSeer or else it will be overwritten.

        Regards,
        Ultrajones
        Plug-ins: UltraMon, UltraM1G, UltraCID, Ultra1Wire, UltraLog, UltraWeatherBug, UltraPioneerAVR, UltraGCIR

        Comment


        • #5
          Request for logs

          Send logs for review.

          Thanks.
          HS3 Standard Edition 3.0.0.258

          Comment


          • #6
            Replied back with emails.

            Sent you more information, I have full access to M1EXP.
            HS3 Standard Edition 3.0.0.258

            Comment


            • #7
              I have a similar problem after firmware updates to 5.3.10


              Oct-27 12:22:59 AM Info Plugin UltraM1G3 has connected. IP:127.0.0.1:63858
              Oct-27 12:22:53 AM Info Plugin UltraM1G3 with instance: has disconnected
              Oct-27 12:22:53 AM 1 Error System.NullReferenceException: Object reference not set to an instance of an object. at HSPI_ULTRAM1G3.hspi_plugin.ShutdownIO()
              Oct-27 12:22:53 AM 1 Error System.NullReferenceException
              Oct-27 12:22:53 AM Plug-In Shutting down Plug-In: UltraM1G3

              Debug log only has info from 25 Oct?

              Comment

              Working...
              X