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Partition 1 and System Status not updating

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  • Partition 1 and System Status not updating

    Hi,

    The plugin works however the status values for both Partition 1 and System Status remain always on the same value = Armed Away.

    I updated to the latest beta to see if it resolved the issue but still facing the issue.

    I am using Version 3.0.0.33.
    The AD2USB on port COM3 is running firmware version V2.2a.6

    I manually click on the Disarm Control Button for System Status and Deactivate Control button on 'Partition 1 Status' and I can see the log is sending the values but the image doesn't change since the value remains the same, value 3 for Partition 1 Status and 3 for System Status.

    See below:

    Any ideas?

    Thanks
    Chris
    Attached Files

  • #2
    the plugin doesn't update status until it receives a message from the panel.

    what panel model do you have?

    please enable debug mode in the plugin, and then run your scenario. Post the hs log of just that transaction. I need to see how the panel is responding.
    Mark

    HS3 Pro 3.0.0.534
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
    Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

    Comment


    • #3
      please also post a pic of the 'status graphics' tabs for both partition 1 and the status device
      Mark

      HS3 Pro 3.0.0.534
      Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
      Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
      Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

      Comment


      • #4
        Solved!

        Hi,

        Based on your response I noticed that the last message received from the panel was over 1 month ago.
        So..I rechecked the connections from the alarm panel to the USB and voila!!

        Thank you for the pointer, everything is working fine.
        Chris

        Comment


        • #5
          Always like the easy ones. thanks for reporting back.
          Mark

          HS3 Pro 3.0.0.534
          Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
          Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
          Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

          Comment

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