No announcement yet.

Missing calls.

  • Filter
  • Time
  • Show
Clear All
new posts

    Missing calls.

    Not sure why or how, but BLNetCallerID is missing some calls in the log. Seems to be random.

    I have two lines and it occasionally misses calls from each. For instance, had two calls from the same number 2 hours apart. I have messages on our answering machine from both, but only one shows up in the log. I have a voicemail from another call on line 2, but there is no record of it in BLNetCallerID report.

    Anyone seen this before? Any ideas?

    I pulled both NetCallerID boxes and tested them out, and they appear to be functioning OK. No real diagnostics to check, but they do register calls when hooked up in their intended way....

    I'm stumped.