Help ?

[Pete]

Turned on the DB functions and all appears well. Thank-you Bob.

[Blade]

The reports are based off of the database so if no database is logging then no reports.
It has been a while since I looked at this plugin but I believe that is why

[Pete]

Bob,

I am now seeing the outgong calls in the HSPhone caller log. I am seeing the outgoing call in the two defined variables but nothing in the reports at this time. I checked the debug and the calls are there. The BLOutgoingCalls-OutgoingCalls.log shows the outgoing call. I have the database functions disabled.

I saw this in the debug output file:

8/25/2012 8:30:27 PM : v1.0.14.0 - Get_All_Outgoing_Calls() started
8/25/2012 8:30:27 PM : v1.0.14.0 - Get_All_Outgoing_Calls(): ERROR - Caught this exception - Could not find file 'C:\Program Files\HomeSeer 2\BLOutgoingCalls-OutgoingCalls.log'.
8/25/2012 8:30:27 PM : v1.0.14.0 - Get_All_Outgoing_Calls() finished
8/25/2012 8:30:27 PM : v1.0.14.0 - Update_Last_X_Outgoing_Callers_Device_Code() started
8/25/2012 8:30:27 PM : v1.0.14.0 - Does_Device_Code_Exist() started

Is there anything specfic I should look for in the debug related to the outgoing call report?

[Blade]

No problem. It has been capturing outgoing calls here for years

[Pete]

Yup, all of the detail for my testing outgoing calls is there in the detailed log and the regular log. I can see all of my calls in the regular log.

Odd though why am I seeing these entries in the BL Outgoing call logs and not in the HSPhone CID outgoing call log?

I have HSPhone CID set up for incoming and outgoing calls and only see incoming calls in the CID entries. So then my HSPhone configuration is not working. I do remember seeing the outgoing calls in the CID.

Thanks Bob; will play with HS Phone today and wondering why the BL outgoing logs are looking good?

Odd; just looked at the "callers.log" (think this is HSPhone) and that is showing both incoming and outgoing calls on my line #1.

(side thing and unrelated: Seabios is booting W7; major milestone today with the Joggler)

[Blade]

Debug logging goes to BLOutgoingCalls-Detailed.log in your HS root folder

HS must be set to log outgoing calls or the plugin will not find anything.

[Pete]

I've had this plugin for many years. I recently enabled it and saw calls from about two years ago on it.

I decided to reinstall it (not really removing anything) and just tested it.

I enabled debug and do not see any debug data from it. I also do not see anything in the reports from my testing for the last few minutes.

I have a W2C device configured on my line #1. I only utilize it for Steve's CID application along with using a netCID box on line #1.

I'm thinking maybe I changed something in the Homeseer phone settings such that I mucked up the BL Outgoingcalls set up.

Any suggestions to get this plugin working again?

The INI configuration file is:

[Settings]
debugLevel=true
loadSystemTrayIcon=false
helpFolder=/BLHelp/
sendToBLBroadcastClients=false
lastXOutgoingCallersNumber=10
lastOutgoingCallerDeviceCode=Y5
lastXOutgoingCallersDeviceCode=Y6
logToDatabase=false
daysToKeepCallLogs=365

Here are the HS log entries that I saw while dialing out just now. I have debug enabled in the plugin. Even though I have the DB functions off its still purging the DB (think its still there though). I guess it means that the plugin is doing something.

8/23/2012 9:18:26 AM - BLOutgoingCalls In - BLOutgoingCalls Auto Database Purge has started...
8/23/2012 9:18:26 AM - BLOutgoingCalls In - BLOutgoingCalls Auto Database Purge was successful!
8/23/2012 10:00:29 AM - Phone Line 1 - Clearing old Caller ID information
8/23/2012 10:00:48 AM - Phone Line 1 - Ignoring off hook due to incoming call
8/23/2012 10:01:18 AM - HSPhone - Muting rings disabled
8/23/2012 10:01:20 AM - Phone Line 1 - Internal answer is disabled, ignoring off-hook
8/23/2012 10:01:20 AM - HSPhone - Muting rings disabled
8/23/2012 10:03:14 AM - Phone Line 1 - Internal answer is disabled, ignoring off-hook
8/23/2012 10:03:41 AM - Event - Event Trigger "Message Off - Line 2"
8/23/2012 10:03:42 AM - HSPhone - Muting rings disabled
8/23/2012 10:03:42 AM - Phone Line 1 - Internal answer is disabled, ignoring off-hook
8/23/2012 10:03:43 AM - HSPhone - Muting rings disabled

I remember many years ago switching to this plugin from Jim Doolittle's outgoing call plugin and wondering if I should go back to using it instead?

Its not like I really utilize it but like having some sort of log for outgoing calls.