Announcement

Collapse

Contacting HomeSeer This Week

HomeSeer is open and operational this week. All orders are being processed and shipped as usual. However, some staff are working from home. If you need to contact HomeSeer for support or customer service, please use our Email or Chat options. https://homeseer.com/contact-us/
See more
See less

error received BLoutlook with homeseer 3

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • error received BLoutlook with homeseer 3

    Hello Blade,

    I am receiving the following error with BLoutlook.

    4/07/2014 23:00:54 ~!~Error~!~Getting plugin GenPage: Object reference not set to an instance of an object.
    4/07/2014 23:01:31 ~!~Error~!~Getting plugin GenPage: Object reference not set to an instance of an object.
    4/07/2014 23:43:54 ~!~Error~!~Getting plugin GenPage: Object reference not set to an instance of an object.
    4/07/2014 23:44:33 ~!~Error~!~Getting plugin GenPage: Object reference not set to an instance of an object.

    It concerns a new install of the plugin in Homeseer 3. (tried to reinstall, but wasn't succesfull)

    This error occurs when entering the BLoutlook plugin - page and pushing the options buttom.

    Sometimes this page also returns the following error in the browser :
    Error finding plugin in GenPage: Object reference not set to an instance of an object.

    Thanks for any help please
    Jan

  • #2
    Please log a ticket on my web site for this.
    Capture a debug log of the startup of the plugin

    1. Shutdown HS3
    2. Edit hspi_BLOutlook.ini and change debugLevel=true
    3. Save ini file
    4. Restart HS3

    Once started for a minute, disable debug logging on the options web page and attach the BLOutlook-Detailed.log zipped to the ticket
    Cheers,
    Bob
    Web site | Help Desk | Feature Requests | Message Board

    Comment

    Working...
    X