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  • sooty
    replied
    Originally posted by mitchmitchell1616 View Post

    The account status device is only showing an update change when I force a poll. I'll run the test and send you the debug log.

    Debuglog sent -- looks like OpenStreetMaps may be causing a problem?
    If the Account Status device is not updating unless you poll manually then it looks like its not getting included in the polling routine.

    Please:
    1. Stop and re-start the plug-in.
    2. Collect all the HS3 log entries from the plug-in start-up.
    3. Set the polling interval of the problem account to 1 minute.
    4. Make sure force updates option is off.
    5. Switch debug logging to file on and wait for at least 2 minutes.
    6. Switch off debug to file.
    7. Send me the log file and the HS3 log entries.

    Paul..

    Leave a comment:


  • mikesnook
    replied
    Paul, I just wanted to report back, regarding the overlapping location issue I reported a few days back, it now seems to be fixed! Since updating to your latest release (3.0.0.48) and using a Android device with tasker its works without issues, events are triggering as they should, awesome job

    Leave a comment:


  • racerfern
    replied
    I'm trying both FM and EGZ. However for FM I haven't been able to get past this:
    Click image for larger version

Name:	Screen Shot 01-23-19 at 08.00 PM.PNG
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ID:	1278580
    FM is definitely working on the phone and I thought I set it up correctly, but...no joy.

    Leave a comment:


  • mitchmitchell1616
    replied
    Originally posted by sooty View Post

    Even if you don't move with Life360 it should still update the battery status device (assuming battery level has changed).
    Is the Account Status device Last Change value getting updated every 1 minute?
    Paul..
    The account status device is only showing an update change when I force a poll. I'll run the test and send you the debug log.

    Debuglog sent -- looks like OpenStreetMaps may be causing a problem?

    Leave a comment:


  • dibble9012
    replied
    Originally posted by sooty View Post

    On the HS3 device management page you should find a group of 3 devices that represent your iCloud Service Account. What does it show for the Account Status and Polling Interval device states?

    Paul..
    Here is a screenshot. I have selected everything from 1 minute to 15. It will poll manually fine. 2 FA is setup and working.Click image for larger version  Name:	Screen Shot 2019-01-23 at 15.28.18.png Views:	1 Size:	54.8 KB ID:	1278554

    Leave a comment:


  • sooty
    replied
    Originally posted by mitchmitchell1616 View Post
    Paul,

    All three of our Life360 root PHLocation2 devices have the following settings;
    Minimum Distance to Move 0.5 mi
    Maximum Accuracy 2000 meters

    The Life360 account, account status, and polling devices are also shown the screen capture attached
    Those settings should be fine. I thought it may be those values preventing it updating.

    Even if you don't move with Life360 it should still update the battery status device (assuming battery level has changed).
    Is the Account Status device Last Change value getting updated every 1 minute?

    If the account status device last change is updating, that would indicate that it is doing the poll and something else is preventing it updating the child devices. There are various other checks it does before updating child devices, perhaps one of those is stopping it.

    If that is the case, can you set debug to file on on the config page, then set force update flag on and hit the poll button.
    Switch off the debug and force update and you should then have a log file you can open.
    Email me that log and I'll see if I can spot the issue.

    Paul..

    Leave a comment:


  • mitchmitchell1616
    replied
    Paul,

    All three of our Life360 root PHLocation2 devices have the following settings;
    Minimum Distance to Move 0.5 mi
    Maximum Accuracy 2000 meters

    The Life360 account, account status, and polling devices are also shown the screen capture attached

    Leave a comment:


  • sooty
    replied
    Originally posted by dibble9012 View Post
    I am also having polling issues with FMI and iCloud. My account is not automatically updating. Right now I am 40 miles away from home but the plugins last poll was at 1 AM and it still shows me as home at noon.

    I have deleted all devices, reinstalled the plugin, setup everything all over again, with the same issue.
    On the HS3 device management page you should find a group of 3 devices that represent your iCloud Service Account. What does it show for the Account Status and Polling Interval device states?

    Paul..

    Leave a comment:


  • dibble9012
    replied
    I am also having polling issues with FMI and iCloud. My account is not automatically updating. Right now I am 40 miles away from home but the plugins last poll was at 1 AM and it still shows me as home at noon.

    I have deleted all devices, reinstalled the plugin, setup everything all over again, with the same issue.

    Leave a comment:


  • mitchmitchell1616
    replied
    Originally posted by sooty View Post

    What are your min dist to move and accuracy settings (PHL tab of the root devices) for the actual user/devices?

    Paul..
    I'll have to check when I get home, I've got a messed up ethernet switch between my HS box and my VPN right now. I don't think I changed the default settings though.

    Sent from my SM-N950U using Tapatalk


    Leave a comment:


  • sooty
    replied
    Originally posted by mitchmitchell1616 View Post
    I've noticed that my Phlocation2 devices tied to my Life360 account are never updating unless I check force update and then press the poll button so I think it is a more general issue.

    Sent from my SM-N950U using Tapatalk
    What are your min dist to move and accuracy settings (PHL tab of the root devices) for the actual user/devices?

    Paul..

    Leave a comment:


  • sooty
    replied
    Originally posted by sgottscho View Post

    I seem to be having the same issue.

    Although I think mine is related to to the Home Direction Device having hard coded parameters of 300m and 10min. I have a phone that only travels less than a mile each day in less than 10min. That device the Home direction does not update. The others seem to work as expected. Being able to change the parameters per user will be helpful in the future.
    In version .48 the parameters are 300 metres, 2 updates and 5 minutes reset time.
    With a distance of 1 mile, it should work if you have sufficiently fast location updates and the min dist to move (for the user) set low enough so it will process the updates.

    The 5 minutes is the time without any new position updates before resetting the direction device status to "Stopped". This will only happen if the status is something other than stopped.

    When a new position comes in it calculates how far the user is from the home location and saves that value.
    When the next position comes in, it uses the last saved "distance from home" and calculates if the user is closer or further away from home than the last update.
    It keeps a count of the number of same direction updates so once 2 updates come in that are in the same direction it will change the status of the direction device.

    If the count never gets to 2, e.g. the user moves away from home only 500 metres and then back again, the status will not change.

    In your case, if you have say a 2 minute update interval (with a min dist to move of say 0.2 miles), then it should be changing status on your 1 mile trip.

    Paul..

    Leave a comment:


  • mitchmitchell1616
    replied
    I've noticed that my Phlocation2 devices tied to my Life360 account are never updating unless I check force update and then press the poll button so I think it is a more general issue.

    Sent from my SM-N950U using Tapatalk

    Leave a comment:


  • sgottscho
    replied
    Originally posted by The Profit View Post
    If I have two child devices for one of my iPhone devices that aren’t reporting changes (Time at Location & Home Direction), how do I get them to update? I’ve put a check mark on the “Force update of position devices” but it doesn’t make a difference. I’ve also walked down the street a mile to see if just changing my position causes it to update but nothing seems to work.
    Any ideas?


    Sent from my iPad using Tapatalk
    I seem to be having the same issue.

    Although I think mine is related to to the Home Direction Device having hard coded parameters of 300m and 10min. I have a phone that only travels less than a mile each day in less than 10min. That device the Home direction does not update. The others seem to work as expected. Being able to change the parameters per user will be helpful in the future.

    Leave a comment:


  • jezza
    replied
    Hi All,
    thanks for all the hard work. the plug in is working great.
    would someone be able to tell me how i can get the maps to display in HS Touch?

    thanks

    Leave a comment:

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