Warnings And Errors During UltraCID Startup

[jeanv]

I am getting these warnings and errors during UltraCID Startup. The application and modem both seem fine but I am not sure I am getting these errors.

8/5/2012 7:28:53 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'ATQ0V1E0'
8/5/2012 7:28:55 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'ATQ0V1E0'
8/5/2012 7:28:58 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'ATQ0V1E0'
8/5/2012 7:29:00 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'AT+GMM'
8/5/2012 7:29:01 AM ~!~UltraCID Error~!~Failed to initialize caller ID. The command at+vcid=1 failed.
8/5/2012 7:29:01 AM ~!~Error~!~Initializing interface: UltraCID->Could not initialize modem caller ID!
8/5/2012 7:29:02 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'AT+GMM'
8/5/2012 7:29:04 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'AT+VCID=1'
8/5/2012 7:29:06 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'AT+VCID=1'
8/5/2012 7:29:08 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'AT+VCID=1'
8/5/2012 7:29:10 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'AT+FCLASS=8'
8/5/2012 7:29:12 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'AT-STE=7'
8/5/2012 7:29:14 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'AT-STE=7'
8/5/2012 7:29:16 AM ~!~UltraCID Warning~!~No response/improper response from modem command 'AT-STE=7'

When I connect to the modem directly and issue the commands, everything looks fine:

ATQ0V1E0
OK
AT+GMM
+GMM: V90

OK
AT+VCID=1
OK
AT+FCLASS=8
OK
AT-STE=7
OK

[jeanv]

Any Response To This?

UltraJones, any response to this item? Is there a proper support system (ie Helpdesk system) that I should be using instead of posting here?

[Ultrajones]

What type of modem are you using?

[jeanv]

The Modem I am using is Conexant External USB modem that looks identical to the Zoom 3095.

It is a USB 56k V90 Voice FAX V.92 Conexant 93010 External MODEM.
Here is the link I used to buy it on eBay:
Conexant Modem 93010

Should I try some different initialization strings? I have not modified anything in your plug-in and just kept the defaults. It seems to work fine (name and number as well as rings). But it does give me those "errors" on start-up. Maybe I can just ignore them, but I was not sure if I was missing something.

I do not mind buying the Zoom 3095, but if this Modem works (I think it is identical to the Zoom) then people can buy the Modem from eBay for $10.93 total (shipped and all).

Thanks for the response... Let me know what you think.

[Ultrajones]

I bought one to see if I can duplicate the issue.. I'll let you know if we both wasted $10.93.

[jeanv]

I did not mean for you to go buy the thing (heck I would have been happy to send you mine). As far as I can tell, it works just fine (at least Caller ID Name and Number + Ring Detection). I have not tested if it detects when a the handset goes on or off hook or if it can drop callers.

I was just surprised that it worked at all with the errors I would get on start-up. Maybe some different initialization strings would fix this.

Anyhow, I VERY much appreciate you doing helping with this. It may be a very inexpensive way for people to get CallerID going. The shipping takes a LONG time (A couple of weeks I think), but at that price, I could not complain.

Thanks again!

[jeanv]

Here is an update...

Today I bought a phone splitter. So the incoming line from the demark comes in like this

           -------- Single Cordless Phone Base Station
          /
         /
---------
         \
          \
           -------- Conexant USB Modem 93010 (Connected To HomeSeer

The Plug-In shows the errors listed in this thread. But it does seem to register calls and rings.

What I have determined today is that it does NOT register when the cordless phone is on or off hook.

Here is the log of an incoming call (Me calling my home phone from my mobile phone):

8/15/2012 9:54:44 PM UltraCID Info Ring of existing call detected ...
8/15/2012 9:54:38 PM UltraCID Info Ring of existing call detected ...
8/15/2012 9:54:33 PM TTS Speak ():Incoming call from Jeans Mobile Phone
8/15/2012 9:54:33 PM UltraCID Info Incoming call from JEANS MOBILE PHONE (123) 456-7890
8/15/2012 9:54:32 PM UltraCID Info New incoming call detected ...

So I think the only problem I have found so far is that it does not detect the hook status of the phones in the house. Is there anything else it should be able to do?

[Ultrajones]

I received the modem and attached it to my HomeSeer system, then changed the com port and restarted Homeseer. It initialized without errors, reported caller ID properly, executed the drop caller function and properly reports on/off hook notifications. It is a very nice modem for the price.

I have no explanation on why it isn't working on your system.

Regards,
Ultrajones

[jeanv]

Could it be the initialization strings? What should I have for the strings? Here is what I have now:

Modem Initialization:
ATQ0V1E0
AT+GMM
AT+VCID=1
AT+FCLASS=8
AT-STE=7

Drop Caller:
AT+FCLASS=8
AT+VLS=5
ATH

[jeanv]

Also, UltraJones, what does your code look for when it reports the errors I received?

"No response/improper response from modem command"
"Initializing interface: UltraCID->Could not initialize modem caller ID!"

When I try the commands manually I get the responses I listed previously in the thread.

What should I try?

[jeanv]

Hello? UltraJones, any word from the previous two posts?

[jeanv]

I did some testing of my own... The modem is working 100% fine... it responds perfectly to all the commands and in the terminal program shows what is going on from the Modem's perspective.

Here is what I did to test:

- Disabled the UltraCID plugin
- Connected Terminal Program to COM Port 18
- Issued all the same initialization commands that your script does

Here is what I got

OK
AT+VCID=1
OK
AT+FCLASS=8
OK
AT-STE=7
OK
R

DATE = 0913
TIME = 0024
NMBR = 1234567890 <---- I changed this for the post
NAME = JOHN DOE <---- I changed this for the post
R <---- These are Rings
R
R
PpPpPpPpPpPpPp <---- These seem to be the hook status.. I would pick up the phone then hang up again.

So, what is wrong here? I do not see anything with the modem. Does your plugin look at these return strings?

Please help me use your plugin UltraJones.

[Ultrajones]

Can you enable debug in UltraCID, restart HomeSeer, then send the output to ultrajones@hotmail.com?

Can you also tell me what operating system you are using?

Regards,
Ultrajones

[Ultrajones]

Could it be the initialization strings? What should I have for the strings? Here is what I have now:

Modem Initialization:
ATQ0V1E0
AT+GMM
AT+VCID=1
AT+FCLASS=8
AT-STE=7

Drop Caller:
AT+FCLASS=8
AT+VLS=5
ATH

The drop caller Id should be:
AT+VLS=5
ATH
AT+FCLASS=8

The other strings are fine.

Rebards,
Ultrajones

[Ultrajones]

I did some testing of my own... The modem is working 100% fine... it responds perfectly to all the commands and in the terminal program shows what is going on from the Modem's perspective.

Here is what I did to test:

- Disabled the UltraCID plugin
- Connected Terminal Program to COM Port 18
- Issued all the same initialization commands that your script does

Here is what I got

OK
AT+VCID=1
OK
AT+FCLASS=8
OK
AT-STE=7
OK
R

DATE = 0913
TIME = 0024
NMBR = 1234567890 <---- I changed this for the post
NAME = JOHN DOE <---- I changed this for the post
R <---- These are Rings
R
R
PpPpPpPpPpPpPp <---- These seem to be the hook status.. I would pick up the phone then hang up again.

So, what is wrong here? I do not see anything with the modem. Does your plugin look at these return strings?

Please help me use your plugin UltraJones.

Yes, I susspect it may have something to do with how your modem uses the USB port. Hopefully the debug output you send me will help me figure out why it is not working on your system.

Regards,
Ultrajones