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No cid information

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    No cid information

    IS anyone else having a problem with no cid information being reported?
    I subscribe to the cid service and have a cid phone and a talking cid box that work just fine.

    What can I try to fix this problem?
    I unplugged all phone except for the hi-phone device and it still don't work.
    I hooked up the hi-phone to the main jack and still it did not work.

    So I plugged everything back in and all cid works fine but for the hi-phone.
    There is no cid info shown in my logs.

    Can I contact the phone company to do anything?

    Any suggestions are welcome.

    Thank Youl.