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Way2Call Test Wizard Failure - Dial Sequence

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    Way2Call Test Wizard Failure - Dial Sequence

    I just installed W2C according to instructions. Ran the Test Wizard, which passes all tests except the "dial sequence" test.

    When I pick up the handset and dial the "123456789*0#" sequence on my phone set, the Events dialog box indicates random digits being dialed. For example, 1 gets recognized as a 3. And 2 as 2, but 3 doesn't get recognized at all. The rest of the digits are also misrecognized.

    Any suggestions to correct this problem would be greatly appreciated.

    #2
    This is a bad unit. Please log this on our help desk and we will issue you an RMA # to return the unit, and send you a new one.

    -Rich

    HomeSeer Technologies LLC
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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