Hi-Phone won't hangup the line

[timevex]

Ok just got my Hi-phone plugged in today. I'm noticing a major problem.

The minute I plug in my phone line to the LINE jack it takes the line off-hook and keeps it off-hook.

Right now I have no other phones connected to the main line just the hi-phone's LINE jack and a phone connected to the PHONE jack. When I do the tests I start to get the annoying "you mush hang-up your phone" sounds because the hi-phone is never hanging up the line. It does this even when I unplug power from it. With nothing but the phone line plugged in it still doesn't hang up.

Any advice? Is my Hi-Phone broken? I'm hoping someone has seen this before and has a simple fix.


Thanks
Tim

[Bill Brower]

Try using updater to go back to 115. I have submitted ticket, they can't duplicate it.

Bill

Pentium 4 1.8 GHz
512 MB RAM PC2700
Way2Call Hi-Phone USB
ATTNV Crystal 16
Ocelot w/ 8 I/O
mcs Temperature (Works great!)
ROC Outlook (Works great!)
Video / Captures with ConquerCam

[Bill Brower]

If you don't have it running already, have HSP show the modem log window.

http://wrb.tzo.com
Pentium 4 1.8 GHz
512 MB RAM PC2700
Way2Call Hi-Phone USB
ATTNV Crystal 16
Ocelot w/ 8 I/O
mcs Temperature (Works great!)
ROC Outlook (Works great!)
Video / Captures with ConquerCam
NetCallerID

[gsteward]

I have the same problem even when the Hi-Phone is disconnected from the PC. It never hangs up the line.

[anogee]

I'm having that problem as well. Thought that it was running good under 2.0.130 with the new driver, but spoke too soon.

My problem seems to occur AFTER I either set HSP options and click OK, or after I add an entry to the Phone Book.

I made an internal call to HomeSeer, and it never came on the line after the phone went off-hook and I pressed the #. I noticed that the Way2Call off-hook light was turning on and off when the phone went off and on-hook, but it wasn't also making the usual clicking sound, and it was not connecting me to my phone line so I could hear a dial tone.

If I quit, and restarted HomeSeerer and HSP, it worked O.K. again.