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  • GaryDN
    replied
    two more authorizations now it works, thanks

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  • Uncle Michael
    replied
    Have you tried to reauthorize again? The last time I saw that error I had to do it three times before it "took". (I did not have any problems after the servers came back up for the last one, though.)

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  • GaryDN
    started a topic cant find thermostat

    cant find thermostat

    I have two ecobee's and both are giving me the error. I have deleted the Ecobee Authorization and added it back, it seem to start about the same day ecobee had an outage

    anyone else having this error?
    Jul-29 7:52:47 PM Ecobee ERROR Cannot find thermostat 511879437029
    Jul-29 7:52:47 PM Device Control Device: 1st Hallway HVAC Mode to Auto (3) by/from: CAPI Control Handler
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