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  • RPeadro
    started a topic Ecobee plugin stopped updating

    Ecobee plugin stopped updating

    I have been using this plugin for some time and recently noticed that it seems to have stopped updating: I turned on debug from the plugin config screen along with my info from the HomeSeer"?" for message board. Any help would be great and thank you in advance. I went through the message posts and even tried version ..dot 14 with no luck as you can see in the logs.

    Current Date/Time: 12/29/2016 4:31:38 PM
    HomeSeer Version: HS3 Pro Edition 3.0.0.297
    Operating System: Microsoft Windows 7 Enterprise - Work Station
    System Uptime: 0 Days 21 Hours 27 Minutes 59 Seconds
    IP Address: 10.25.50.50
    Number of Devices: 218
    Number of Events: 76
    Available Threads: 400

    Enabled Plug-Ins
    3.0.0.1: Alexa
    2.0.37.0: BLBackup
    2.0.8.0: BLEmail
    2.0.6.0: BLPlugins
    2.0.85.0: BLRF
    3.0.0.30: EasyTrigger
    3.0.0.13: Ecobee
    0.2.0.0: FitbitSeer
    3.6.5.0: Harmony Hub
    3.0.0.75: HSTouch Server
    1.1.2.6: JowiHue
    3.0.0.11: NetCAM
    30.0.0.33: RFXCOM
    3.0.1.80: Z-Wave

    Below logs from last 24 hours:


    Log 12/29/2016 4:30:30 PM Sunrise: 7:11 AM Sunset: 4:38 PM User: Rondo
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    Date/Time Pri Type/Error Message/Source
    Dec-29 5:35:01 AM Ecobee ERROR System.AggregateException: One or more errors occurred. ---> Ecobee.Net.Unknown: The call failed for an unknown reason. at Ecobee.Net.ApiResult.ThrowException() at Ecobee.Net.Access.d__26.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Http.d__19.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Http.d__18.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Thermostat.d__62.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification) at System.Threading.Tasks.Task`1.get_Result() at HSPI_Ecobee.EcobeeApp.SendMessage(String ecobeeId, String message) ---> (Inner Exception #0) Ecobee.Net.Unknown: The call failed for an unknown reason. at Ecobee.Net.ApiResult.ThrowException() at Ecobee.Net.Access.d__26.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Http.d__19.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Http.d__18.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Thermostat.d__62.MoveNext()<---
    Dec-28 7:08:26 PM Device Control Device: Environmental Ecobee Target Temperature Low to + (1001) by/from: CAPI Control Handler
    Dec-28 7:08:25 PM Device Control Device: Environmental Ecobee Target Temperature Low to + (1001) by/from: CAPI Control Handler
    Dec-28 7:08:24 PM Device Control Device: Environmental Ecobee Target Temperature Low to + (1001) by/from: CAPI Control Handler
    Dec-28 7:08:23 PM Device Control Device: Environmental Ecobee Target Temperature Low to + (1001) by/from: CAPI Control Handler
    Dec-28 7:07:55 PM Device Control Device: Environmental Ecobee HVAC Mode to (2) by/from: CAPI Control Handler
    Dec-28 7:07:54 PM Device Control Device: Environmental Ecobee HVAC Mode to (2) by/from: CAPI Control Handler
    Dec-28 7:07:53 PM Device Control Device: Environmental Ecobee HVAC Mode to (2) by/from: CAPI Control Handler
    Dec-28 7:07:53 PM Device Control Device: Environmental Ecobee Fan Mode to (1) by/from: CAPI Control Handler
    Dec-28 7:07:51 PM Device Control Device: Environmental Ecobee Fan Mode to (1) by/from: CAPI Control Handler
    Dec-28 7:07:49 PM Device Control Device: Environmental Ecobee HVAC Mode to (2) by/from: CAPI Control Handler
    Dec-28 7:07:47 PM Device Control Device: Environmental Ecobee HVAC Mode to (2) by/from: CAPI Control Handler
    Dec-28 7:07:41 PM Device Control Device: Environmental Ecobee Target Temperature Low to (70) by/from: CAPI Control Handler
    Dec-28 7:07:39 PM Device Control Device: Environmental Ecobee Target Temperature Low to (71) by/from: CAPI Control Handler
    Dec-28 7:07:38 PM Device Control Device: Environmental Ecobee Target Temperature Low to (70) by/from: CAPI Control Handler
    Dec-28 7:07:37 PM Device Control Device: Environmental Ecobee Target Temperature Low to (69) by/from: CAPI Control Handler
    Dec-28 7:07:35 PM Device Control Device: Environmental Ecobee Target Temperature Low to (68) by/from: CAPI Control Handler
    Dec-28 7:07:34 PM Device Control Device: Environmental Ecobee Target Temperature Low to (67) by/from: CAPI Control Handler
    Dec-28 7:07:32 PM Device Control Device: Environmental Ecobee Target Temperature High to (81) by/from: CAPI Control Handler
    Dec-28 7:07:32 PM Device Control Device: Environmental Ecobee Target Temperature High to (80) by/from: CAPI Control Handler
    Dec-28 7:07:31 PM Device Control Device: Environmental Ecobee Target Temperature High to (79) by/from: CAPI Control Handler
    Dec-28 7:07:31 PM Device Control Device: Environmental Ecobee Target Temperature High to (78) by/from: CAPI Control Handler
    Dec-28 7:07:30 PM Device Control Device: Environmental Ecobee Target Temperature High to (77) by/from: CAPI Control Handler
    Dec-28 7:07:30 PM Device Control Device: Environmental Ecobee Target Temperature High to (76) by/from: CAPI Control Handler
    Dec-28 7:07:29 PM Device Control Device: Environmental Ecobee Target Temperature High to (75) by/from: CAPI Control Handler
    Dec-28 7:07:29 PM Device Control Device: Environmental Ecobee Target Temperature High to (74) by/from: CAPI Control Handler
    Dec-28 7:07:29 PM Device Control Device: Environmental Ecobee Target Temperature High to (73) by/from: CAPI Control Handler
    Dec-28 7:07:28 PM Device Control Device: Environmental Ecobee Target Temperature High to (72) by/from: CAPI Control Handler
    Dec-28 7:07:28 PM Device Control Device: Environmental Ecobee Target Temperature High to (71) by/from: CAPI Control Handler
    Dec-28 7:07:28 PM Device Control Device: Environmental Ecobee Target Temperature High to (70) by/from: CAPI Control Handler
    Dec-28 7:07:27 PM Device Control Device: Environmental Ecobee Target Temperature High to (69) by/from: CAPI Control Handler
    Dec-28 7:04:20 PM Plug-In Finished initializing plug-in Ecobee
    Dec-28 7:04:20 PM Ecobee INFO Ecobee version 3.0.0.13
    Dec-28 7:04:20 PM Info Plugin Ecobee has connected. IP:127.0.0.1:49867
    Dec-28 7:03:42 PM Plug-In Found plug-in: Ecobee, version: 3.0.0.13
    Dec-28 6:56:46 PM Shutdown Shutting down plug-in: Ecobee
    Dec-28 6:54:39 PM Plug-In Finished initializing plug-in Ecobee
    Dec-28 6:54:39 PM Ecobee INFO Ecobee version 3.0.0.13
    Dec-28 6:54:39 PM Info Plugin Ecobee has connected. IP:127.0.0.1:52210
    Dec-28 6:54:08 PM Plug-In Found plug-in: Ecobee, version: 3.0.0.13
    Dec-28 6:53:53 PM Shutdown Shutting down plug-in: Ecobee
    Dec-28 5:30:00 PM Ecobee ERROR System.AggregateException: One or more errors occurred. ---> Ecobee.Net.Unknown: The call failed for an unknown reason. at Ecobee.Net.ApiResult.ThrowException() at Ecobee.Net.Access.d__26.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Http.d__19.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Http.d__18.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Thermostat.d__62.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification) at System.Threading.Tasks.Task`1.get_Result() at HSPI_Ecobee.EcobeeApp.SendMessage(String ecobeeId, String message) ---> (Inner Exception #0) Ecobee.Net.Unknown: The call failed for an unknown reason. at Ecobee.Net.ApiResult.ThrowException() at Ecobee.Net.Access.d__26.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Http.d__19.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Http.d__18.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at Ecobee.Net.Thermostat.d__62.MoveNext()<---
    Dec-28 5:26:52 PM Plug-In Finished initializing plug-in Ecobee
    Dec-28 5:26:52 PM Ecobee INFO Ecobee version 3.0.0.13
    Dec-28 5:26:52 PM Info Plugin Ecobee has connected. IP:127.0.0.1:61973
    Dec-28 5:26:30 PM Updater Install/Update of package Ecobee was successful.
    Dec-28 5:26:30 PM Updater Warning File exists, not overwriting: C:\Program Files (x86)\HomeSeer HS3\Config\\Ecobee.ini
    Dec-28 5:26:30 PM Updater Copying file: C:\Program Files (x86)\HomeSeer HS3\bin\Ecobee\System.Time.dll
    Dec-28 5:26:30 PM Updater Copying file: C:\Program Files (x86)\HomeSeer HS3\bin\Ecobee\Ecobee.Net.dll
    Dec-28 5:26:30 PM Updater Copying file: C:\Program Files (x86)\HomeSeer HS3\bin\Ecobee\Newtonsoft.Json.dll
    Dec-28 5:26:30 PM Updater Copying file: C:\Program Files (x86)\HomeSeer HS3\HSPI_Ecobee.exe.config
    Dec-28 5:26:30 PM Updater Copying file: C:\Program Files (x86)\HomeSeer HS3\HSPI_Ecobee.exe
    Dec-28 5:26:30 PM Updater Installing package Ecobee
    Dec-28 5:26:30 PM Updater Update HSPI_Ecobee.exe downloaded successfully
    Dec-28 5:26:29 PM Updater Downloading update: Ecobee
    Dec-28 5:21:12 PM Updater Install/Update of package Ecobee failed.
    Dec-28 5:21:12 PM Updater Error Installation of package Ecobee failed. The installation file 'Ecobee_3-0-0-14.zip' does not exist. Please retry download.
    Dec-28 5:21:12 PM Updater Installing package Ecobee
    Dec-28 5:21:12 PM Updater Using local file: Ecobee_3-0-0-14.zip
    Dec-28 5:21:12 PM Updater Downloading update: Ecobee
    Dec-28 5:20:25 PM Info Plugin Ecobee with instance: has disconnected
    Dec-28 5:15:28 PM Plug-In Finished initializing plug-in Ecobee
    Dec-28 5:15:28 PM Ecobee INFO Ecobee version 3.0.0.13
    Dec-28 5:15:28 PM Info Plugin Ecobee has connected. IP:127.0.0.1:60921
    Dec-28 5:15:20 PM Info Plugin Ecobee with instance: has disconnected
    Dec-28 5:15:20 PM Plug-In Shutting down Plug-In: Ecobee
    Dec-28 5:14:37 PM Plug-In Finished initializing plug-in Ecobee
    Dec-28 5:14:36 PM Ecobee INFO Ecobee version 3.0.0.13
    Dec-28 5:14:36 PM Info Plugin Ecobee has connected. IP:127.0.0.1:60780
    Dec-28 5:13:12 PM Plug-In Finished initializing plug-in Ecobee
    Dec-28 5:13:12 PM Error (2) Unable to initialize interface Ecobee :Either no license or trial has expired
    Dec-28 5:13:12 PM Updater Install/Update of package Ecobee failed.
    Dec-28 5:13:12 PM Updater Error Installation of package Ecobee failed. The installation file 'Ecobee_3-0-0-14.zip' does not exist. Please retry download.
    Dec-28 5:13:12 PM Updater Installing package Ecobee
    Dec-28 5:13:12 PM Updater Using local file: Ecobee_3-0-0-14.zip
    Dec-28 5:13:12 PM Updater Downloading update: Ecobee
    Dec-28 5:13:10 PM Info Plugin Ecobee with instance: has disconnected
    77 log entries, displaying entries from 0
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  • RPeadro
    replied
    Ecobee plugin updating resolved

    Spud,

    I removed the app from the Ecobee "MyApps" and then reinstalled it with the new authorization code. Everything is now updating between my Ecobee thermostat and HomeSeer.

    Thank you,

    Ron

    Leave a comment:


  • spud
    replied
    Could you try to do the authorization process again

    Leave a comment:


  • RPeadro
    replied
    Re installed ver .14

    Spud,

    Thanks for the instructions and I am still getting the errror messages. Debug is turned on and a portion of the log is below.

    Jan-01 3:48:45 PM Ecobee DEBUG POST https://api.ecobee.com/token?grant_t...UvVoIJeUkH0Axd
    Jan-01 3:48:45 PM Ecobee DEBUG at Ecobee.Net.ApiResult.ThrowException() at Ecobee.Net.Access.d__26.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at HSPI_Ecobee.EcobeeApp.d__84.MoveNext()
    Jan-01 3:48:45 PM Ecobee ERROR The call failed for an unknown reason.
    Jan-01 3:48:45 PM Ecobee DEBUG Response= Bad Request
    Jan-01 3:48:45 PM Ecobee DEBUG POST https://api.ecobee.com/token?grant_t...UvVoIJeUkH0Axd
    Jan-01 3:48:45 PM Ecobee DEBUG at Ecobee.Net.ApiResult.ThrowException() at Ecobee.Net.Access.d__26.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at HSPI_Ecobee.EcobeeApp.d__84.MoveNext()
    Jan-01 3:48:45 PM Ecobee ERROR The call failed for an unknown reason.
    Jan-01 3:48:45 PM Ecobee DEBUG Response= Bad Request
    Jan-01 3:48:45 PM Ecobee DEBUG POST https://api.ecobee.com/token?grant_t...UvVoIJeUkH0Axd
    Jan-01 3:48:45 PM Ecobee DEBUG at Ecobee.Net.ApiResult.ThrowException() at Ecobee.Net.Access.d__26.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at HSPI_Ecobee.EcobeeApp.d__84.MoveNext()
    7878 log entries, displaying entries from 0

    Leave a comment:


  • spud
    replied
    looks like you failed to update to version 3.0.0.14 because the zip file was not in the Updates3/Zips folder make sure to copy the zip in this folder we should already exist in your HS3 installation directory.

    if the error persists please set the log level to Debug, and post your logs here

    Leave a comment:

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