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  • Still updates?

    Can we expect some bugfixes/updates for this Plugin?

    I recently bought the RC-1000 and got it working with HS. (.56 RC1)
    The firmware in the RC-1000 is 1.03

    Most of the items seem to work but setting a heatpoint does not.
    I am not sure it works for people with Fahrenheit settings but for the Celcius config it behaves weird.

    I can set a number in the webpage but it doesn't get into the thermostat.
    When I change it on the thermostat, the webpage jumps to a crazy number like 72C. THis might have to do with the F/C conversion but it doesn't seem to be related to the setting itself.

    It's a pity that exactly the setting you want to be able to control remotely is not working for me.

    Do other have it working properly with the RC_1000?

    Bastiaan

  • #2
    Is there any change for an answer???????


    It seems an official HS plugin and Mark was offering the source code a while ago. That person already gave up on this thermostat but I would like to get at least the basics working.

    Question 1: Is HS or anybody else willing to fix the bugs /do an update?
    Question 2: If not can I get the source code and try to find someone who could work on it.

    if there are more people interested in a RC-1000 /RC 2000 version that works, please let me know so I can see if it is worth it.

    Comment


    • #3
      Hey Zebra did you get anywhere with this?

      Comment


      • #4
        I didn't get any answer here as you can see. Bit disapointing I must say, since it is an official plugin made by HS and part of my HSPro package.

        I have contacted HAI, who responded very quickly and gave me the tech/data sheets of the RC80 and the RC1000 thermostats.
        I have figured out what changed in the registers and that is not too much.
        The RC80 had weekdays, Sat, Sun. in the scheduling, the newer ones have everyday as a register entry.
        It means a relatively small update to make that work.

        Via via, I got the source code and now I got a paid programmer looking at it to see if he can fix the bug in the heatpoint setting and may be adjust the new registers for the scheduling.

        I bough the thermostat to be able to set the heatpoint remotely with HS and thats exactly what is not working (in Celsius setting).....

        To cut a long story short:
        No support from HS
        Nice support from HAI
        And I am spending money to see if I can get the plugin updated.

        Comment


        • #5
          Not unlike my own experiences with HS... It seems the happiest people with HS are the one's with heavy duty software experience who can write their own code. The rest of us suffer through a half baked product.

          Comment


          • #6
            Consider logging a ticket to HS tech support. I had issues posted to this board and not always had an answer, but all my tickets were resolved most expediently. I see people complaining about HAI plugins support, but my last ticket was about HAI plugin and the issue was fixed in a few days.

            Comment


            • #7
              Your right. I'll fill out a ticket on this and see where it takes me...

              Comment


              • #8
                In general the guys from HS work hard and you can see the progress on HStouch and HS in general.
                I think there is a commercial reason not to answer here anymore since they got the paid support options.

                Can you share your ticket here so we don't double it?

                Comment


                • #9
                  In the mean time we found some more incompatible new settings in the RC-1000 protocol. The HOLD setting was altered and not backwards compatible with the RC-80. Besides adding the 'vacation' option they also change to different values in the register.

                  For now we need to fix:

                  HOLD function, reading and setting
                  Heatpoint settings and reading while in Celcius. (might be the same for Coolpoint)
                  Expand the scheduling from 'workdays' to the five working days as separate entries.

                  Did I miss anything?

                  Comment


                  • #10
                    Filed a bug report (ID <meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 14"><meta name="Originator" content="Microsoft Word 14"><link rel="File-List" href="file:///C:%5CUsers%5CBastiaan%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip 1%5C01%5Cclip_filelist.xml"><!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG/> </o:OfficeDocumentSettings> </xml><![endif]--><link rel="themeData" href="file:///C:%5CUsers%5CBastiaan%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip 1%5C01%5Cclip_themedata.thmx"><link rel="colorSchemeMapping" href="file:///C:%5CUsers%5CBastiaan%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip 1%5C01%5Cclip_colorschememapping.xml"><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves/> <w:TrackFormatting/> <w:HyphenationZone>21</w:HyphenationZone> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> 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mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} @page WordSection1 {size:612.0pt 792.0pt; margin:70.85pt 70.85pt 70.85pt 70.85pt; mso-header-margin:35.4pt; mso-footer-margin:35.4pt; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} --> </style><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} </style> <![endif]-->21367) for the Heatpoint setting error:

                    The plugin has a big bug when displaying in Celsius, it is not possible to set the heatpoint because the plugin keeps showing/seeing in Fahrenheit and thats out of the set min/max values.

                    Additionally:
                    The current thermostat plugin does not work well with the newer models (RC-1000/2000) due to some changes in the register for the HW.

                    SO far I have found:
                    1.Hold setting changed (non backwards compatible) with extra vacation setting.
                    2. Scheduling, added registers for every working day separate, the plugin has only one setting for all working days and does not copy over.

                    Comment


                    • #11
                      I also filed my bug report, (ID 21360) called Plug in locks up HS if trouble with coms to thermostat. It's been open for 25 days with no reply. I know its a low priority, but hopefully a few of these cases will prod them to update this plug-in soon.

                      Comment


                      • #12
                        Quick update:

                        After I found out the RC1000 was pretty useless when working in Celcius, (couldn't set the temp on Sunday above 8 degrees) I contacted HAI and they confrmed that my firmware version 1.03 had bugs.
                        I was requested to RMA the device and got a new one back with version 1.04D. This one works and displays Celcius the proper way. A big bonus was that the HS plugin also had less issues.

                        Now I can read and set the setpoints properly, so most functions work, except for the schedule programming. There was an update in the API where weekdays where replaced by separate days so the plugin only sets 'weekday' Monday but that can be easily copied and is not something you do every day.

                        Bottom line: yes the HS plugin needs a serious update but you can get a decent system working with the newer firmware.

                        Don't expect the update since HS hasn't been responding to several tickets about this subject.
                        If it is not Zwave it's out of the loop it seems......

                        To stay positive: Big thanks to HAI for their quick and friendly service!

                        Comment


                        • #13
                          Originally posted by Mr Spock View Post
                          Not unlike my own experiences with HS... It seems the happiest people with HS are the one's with heavy duty software experience who can write their own code. The rest of us suffer through a half baked product.

                          funny thing about that is it wasnt always that way.. when i first decided to go HA on a pc...

                          i was going to use HAL2000 as it looked cool... and seemed to do nice things...

                          however what turned me away from it and to homeseer was the community.... willing to help many... many plugins, etc... now im not saying no one is not helping... piperpilot is doing a great job on the concord plugin (free so far)... Tom Caldwell and his free dvd collection that he kindly sent me an update to try (im really sick right now so havent got to it...).... TechnoCat with powertrigger... i could go on...

                          so the Community is still strong.... I work with a guy that has a HAI panel, controls lights, cctv, motion and stuff....told him bout homeseer... and i guess this would keep him from it....


                          hope ya get somewhere with it...

                          and yeah i run half baked all the time... i start setting up stuff and my limited experience puts me with using scripts and or events that are easily accessable.....
                          HW - i5 4570T @2.9ghz runs @11w | 8gb ram | 128gb ssd OS - Win10 x64

                          HS - HS3 Pro Edition 3.0.0.435

                          Plugins - BLRF 2.0.94.0 | Concord 4 3.1.13.10 | HSBuddy 3.9.605.5 | HSTouch Server 3.0.0.68 | RFXCOM 30.0.0.36 | X10 3.0.0.36 | Z-Wave 3.0.1.190

                          Hardware - EdgePort/4 DB9 Serial | RFXCOM 433MHz USB Transceiver | Superbus 2000 for Concord 4 | TI103 X-10 Interface | WGL Designs W800 RF | Z-Net Z-Wave Interface

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