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Has something changed in Honeywell's Server?

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    Has something changed in Honeywell's Server?

    Plugin v1.1.3. Local WiFi connectivity is good.

    Ever since this time, my 4 thermostats are giving errors:

    Jan-09 11:50:16
    Honeywell WiFi Thermostat Error retrieving data for device 12345: The remote server returned an error: (500) Internal Server Error.
    and then multiple log entries every couple of minutes:

    Jan-11 08:32:49
    Honeywell WiFi Thermostat Error retrieving data for device 12345: The operation has timed out Jan-11 08:31:06 Honeywell WiFi Thermostat Failed to retrieve thermostat data - error occurred, will retry

    #2
    Originally posted by amr42 View Post
    Plugin v1.1.3. Local WiFi connectivity is good.

    Ever since this time, my 4 thermostats are giving errors:

    Jan-09 11:50:16
    Honeywell WiFi Thermostat Error retrieving data for device 12345: The remote server returned an error: (500) Internal Server Error.
    and then multiple log entries every couple of minutes:

    Jan-11 08:32:49
    Honeywell WiFi Thermostat Error retrieving data for device 12345: The operation has timed out Jan-11 08:31:06 Honeywell WiFi Thermostat Failed to retrieve thermostat data - error occurred, will retry

    Starting last night I can't connect with the plugin but with Firefox it is fine.
    Jan-10 8:37:12 PM
    Honeywell WiFi Thermostat Failed to retrieve thermostat data - error occurred, will retry Jan-10 8:37:12 PM Honeywell WiFi Thermostat Error retrieving data for device 36660: The operation has timed out
    This has happened before but usually corrects itself after a few hours. This time, no such luck.


    UPDATE
    I restarted HS3 twice before I posted this and no luck. I just restarted HS3 for another reason and it is working again. Sadly I have no idea why....
    Last edited by digidoc; January 11, 2017, 11:20 AM. Reason: update

    Comment


      #3
      I'm having similar issues, but can't access their portal successfully, either, so my guess (and fervent hope) is that the problem is primarily on their end.

      Comment


        #4
        Originally posted by shill View Post
        I'm having similar issues, but can't access their portal successfully, either, so my guess (and fervent hope) is that the problem is primarily on their end.
        Mine's working again.

        Comment


          #5
          Originally posted by shill View Post
          Mine's working again.
          Mine is not. Restarted HS3, and still getting multiple errors:

          Jan-11 19:14:57
          Honeywell WiFi Thermostat Failed to retrieve thermostat data - error occurred, will retry Jan-11 19:14:57 Honeywell WiFi Thermostat Error retrieving data for device XXXXX: The operation has timed out Jan-11 19:13:14 Honeywell WiFi Thermostat Failed to retrieve thermostat data - error occurred, will retry Jan-11 19:13:14 Honeywell WiFi Thermostat Error retrieving data for device XXXXX: The operation has timed out Jan-11 19:11:31 Honeywell WiFi Thermostat Failed to retrieve thermostat data - error occurred, will retry Jan-11 19:11:31 Honeywell WiFi Thermostat Error retrieving data for device XXXXX: The operation has timed out Jan-11 19:09:48 Honeywell WiFi Thermostat Failed to retrieve thermostat data - error occurred, will retry Jan-11 19:09:48 Honeywell WiFi Thermostat Error retrieving data for device XXXXX: The operation has timed out
          What's up?

          Comment


            #6
            What OS is your HS running on?

            Comment

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