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  • errors

    Getting errors today and no response from devices.
    Direct connect to Honeywell website works fine.

    3/7/2017 18:09:57.875 Error ThermostatCommand.Execute - Failed to process the Setpoint request: The remote server returned an error: (500) Internal Server Error.
    System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
    at System.Net.WebClient.UploadDataInternal(Uri address, String method, Byte[] data, WebRequest& request)
    at System.Net.WebClient.UploadString(Uri address, String method, String data)
    at System.Net.WebClient.UploadString(String address, String data)
    at HSPI_SKWARE_HW_WIFI_TSTAT.HWConnection.SendChange(ChangeRequ est& objChange)
    at HSPI_SKWARE_HW_WIFI_TSTAT.ThermostatCommand.Execute()
    3/7/2017 18:17:06.934 Error HWConnection.GetData - Error retrieving data for device 1149389: The remote server returned an error: (500) Internal Server Error.
    System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
    at System.Net.WebClient.UploadDataInternal(Uri address, String method, Byte[] data, WebRequest& request)
    at System.Net.WebClient.UploadString(Uri address, String method, String data)
    at System.Net.WebClient.UploadString(String address, String data)
    at HSPI_SKWARE_HW_WIFI_TSTAT.HWConnection.Login(String strUser, String strPassword)
    at HSPI_SKWARE_HW_WIFI_TSTAT.HWConnection.LoginIfNeeded()
    at HSPI_SKWARE_HW_WIFI_TSTAT.HWConnection.GetData(String strDeviceID, ThermostatData& objCurrentData)
    3/7/2017 18:17:06.995 Error ThermostatCommand.ProcessUpdateResults - Failed to retrieve thermostat data - error occurred, will retry

  • #2
    as usual it seemed to resolve itself. Honeywell must have been tinkering.

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    • #3
      How often do you see this happen? Have you ever tried stopping the plugin, then restarting it?

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