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    problem with updater

    I am having some trouble with my plugin, so I tried to update it from updater

    but it seems to be missing.?

    #2
    Originally posted by zsima View Post
    I am having some trouble with my plugin, so I tried to update it from updater

    but it seems to be missing.?
    Send an email to updater@HomeSeer.com
    And they can help...

    Sent from my SM-G935U using Tapatalk
    HS4Pro Running on a Raspberry Pi4
    68 Z-Wave Nodes, 175 Events, 359 Devices
    UPB modules via OMNI plugin/panel
    Plugins: Z-Wave, OMNI, HSTouch, weatherXML, EasyTrigger
    HSTouch Clients: 3 Android, 1 Joggler

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      #3
      Originally posted by rmasonjr View Post
      Send an email to updater@HomeSeer.com
      And they can help...

      Sent from my SM-G935U using Tapatalk
      I can confirm that it shows up for me, so hopefully they can help you figure it out!

      Comment


        #4
        Thanks for the replies

        I sent a support ticket to updater@homeseer, still haven't heard back.

        My system is failing to Login to thermostat and was trying to update to version 1.1.3 but can't get the updater to d/l the update.

        Comment


          #5
          Originally posted by zsima View Post
          Thanks for the replies

          I sent a support ticket to updater@homeseer, still haven't heard back.

          My system is failing to Login to thermostat and was trying to update to version 1.1.3 but can't get the updater to d/l the update.
          I have no idea why that plugin isn't showing up for just you, but you can simply grab the zip file the updater is configured to use from here: https://skware1.blob.core.windows.ne...STAT_1_1_6.zip

          Unzip it and have a look at the .pdf which will tell you which files go where. Just make sure the plugin is disabled before you try to replace the files.

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            #6
            Hi

            I downloaded thefile in your message, but it seems to be corrupted.

            Can you please send me a link to the file again.

            Also I stil get the following from the updater.
            Attached Files

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              #7
              Originally posted by zsima View Post
              Hi

              I downloaded thefile in your message, but it seems to be corrupted.

              Can you please send me a link to the file again.

              Also I stil get the following from the updater.
              You've got some serious networking issues... every single one of those plugins show up for me (and I assume the rest of us), not just mine. It looks like your server can't connect to Azure and has issues with other servers, too.

              I do see that the zip file is corrupted somehow, so I'll see what I can do about that.

              Comment


                #8
                Should be fixed now.

                Comment


                  #9
                  thanks for the file.

                  what kind of networling issues would do something like that?

                  Comment


                    #10
                    Originally posted by zsima View Post
                    thanks for the file.

                    what kind of networking issues would do something like that?
                    Some kind of proxy server issue? Monitoring software blocking "uncategorized" sites? Broken DNS server?

                    Comment

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