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Installed Plugin and can't connect to Portal. Any Ideas?

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  • Installed Plugin and can't connect to Portal. Any Ideas?

    My Ubunutu distro is updated with nothing pending as of April 13th 2018. I updated Curl14-openssl. This is what I have in the logs:

    Apr-13 6:31:02 PM Honeywell WiFi Thermostat <<<< PluginLogic.m_objTimer_Elapsed
    Apr-13 6:31:02 PM Honeywell WiFi Thermostat Timer interval reset to 3000, should fire again soon.
    Apr-13 6:31:02 PM Honeywell WiFi Thermostat Queue is empty - stopping processor.
    Apr-13 6:31:02 PM Honeywell WiFi Thermostat >>>> PluginLogic.m_objTimer_Elapsed()
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< PluginLogic.m_objTimer_Elapsed
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Timer interval reset to 3000, should fire again soon.
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< ThermostatCommand.Execute
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< ThermostatCommand.ProcessUpdateResults
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< ThermostatDevice.ResumeUpdates
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> ThermostatDevice(616199).ResumeUpdates(<Object>,<ElapsedEven tArgs>)
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Failed to retrieve thermostat data - error occurred, will retry
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< ThermostatDevice.UpdateValue
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> ThermostatDevice(616199).UpdateValue(764,2,True)
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> ThermostatCommand.ProcessUpdateResults(Failed,<ThermostatDat a>)
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< HWConnection=Failed
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Error retrieving data for device 616199: Error: SendFailure (Error writing headers)
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Getting WebRequest for 'https://mytotalconnectcomfort.com/portal'
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< HWConnection= *<objHeaders>
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> HWConnection.PopulateCommonHeaders(<objHeaders>)
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> HWConnection.Login()
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat More than 10 minutes have passed, perform login again.
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Last Login: 0001-01-01 00:00:00.000
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> HWConnection.LoginIfNeeded()
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Ok to request data now.
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> HWConnection.GetData(616199,*<ThermostatData>)
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< ThermostatDevice.StopUpdates
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> ThermostatDevice(616199).StopUpdates(<Object>,<ElapsedEventA rgs>)
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Processing Update command object
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> ThermostatCommand.Execute()
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Retrieved a command - processing...
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< CommandQueue.Dequeue=<ThermostatCommand>
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Retrieved Update command.
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat <<<< CommandQueue.CheckDuplicate=<ThermostatCommand>
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Checking for duplicate command scheduled in the future...
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> CommandQueue.CheckDuplicate(<ThermostatCommand>)
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> CommandQueue.Dequeue()
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat Timer interval temporarily set to 2147483647, should not fire again for a while.
    Apr-13 6:30:59 PM Honeywell WiFi Thermostat >>>> PluginLogic.m_objTimer_Elapsed()
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat <<<< ThermostatDevice.RequestUpdate
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat <<<< PluginLogic.UpdateThermostat=True
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat <<<< CommandQueue.Enqueue=True
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat <<<< PluginLogic.QueueItemAdded
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat >>>> PluginLogic.QueueItemAdded()
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat >>>> CommandQueue.Enqueue(<ThermostatCommand - Update>)
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat <<<< ThermostatCommand..ctor
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat >>>> ThermostatCommand..ctor(Update,<ThermostatDevice -1>)
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat >>>> PluginLogic.UpdateThermostat(<ThermostatDevice>,True)
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat Scheduling update of thermostat 'Camgreen' (616199)
    Apr-13 6:30:56 PM Honeywell WiFi Thermostat >>>> ThermostatDevice(616199).RequestUpdate(<Object>,<ElapsedEven tArgs>)

  • #2
    The update I have planned for the end of the month should resolve this, but I need to give people time to get their libcurl updated before I pull the rug out from under them...

    Comment


    • #3
      Can you please provide detailed instructions on what we need to do to update the libcurl?
      Thanks.

      Comment


      • #4
        Originally posted by feobrien View Post
        Can you please provide detailed instructions on what we need to do to update the libcurl?
        Thanks.
        Have you read and followed this post?

        ACTION REQUIRED: READ ME IF YOU'RE RUNNING LINUX (ZEE, PI, ETC.)

        Comment


        • #5
          Originally posted by shill View Post
          Thanks to another Zee user, I have updated the commands needed if you're running this from the Tools > System Tools > Linux Commands feature of the HS3 Web UI. Please review this post for the details![/B]

          Once you've done that and updated the plugin (in either order) things should start working once you get a clean restart of the plugin. Thanks for your patience!

          Comment

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