Yeah, I saw this post before I read that one. That's either the root cause for the issues (not a locked out account), or was a contributing factor in the weird combination of things that caused this. We probably won't be able to figure out which one until they get their services restored.
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Three days left on my trial and the plugin is not working again. Can control and status the thermostat with the android app. But HS doesn't update or control. I tried deleting the thermostat from the plugin intending to reinstall. But now the select device drop down shows nothing. HS log says failed to receive thermostat data. Any ideas how to get going again?
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Originally posted by jrjmpls7 View PostThree days left on my trial and the plugin is not working again. Can control and status the thermostat with the android app. But HS doesn't update or control. I tried deleting the thermostat from the plugin intending to reinstall. But now the select device drop down shows nothing. HS log says failed to receive thermostat data. Any ideas how to get going again?
https://forums.homeseer.com/forum/th...fail-to-log-in
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