Hi folks,
First, love the system. Running an HT-SEL-PRO and other than my thermostat issue I've had no problem getting my Leviton and Enerwave switches and dimmers working. Planning on getting my door lock (Kwikset) connected later on today so I can disconnect my Wave.
Here's what my problem is.
I was running the 30-day trial of HS3 on a Windows laptop. All my devices installed fine, including the Honeywell Plug-in and I got was getting good data. Then I received my HT-SEL-PRO and got it up and running. I deleted the devices off the HS3 software on my laptop then deleted the software.
At first the plug-in installed but when I attempted to access my thermostat is would never connect or pull the data. I've tried everything I can think of. I even deleted my MyTotalComfort account and redid that. I've deleted the device, deleted the plugin, reinstalled it to no avail.
Now, when I pull the list of add-ons, this is what I see for the Honeywell add-on...
Install Name Type Installed Available Cost Provider
The request timed out
Unknown XXXXXXXX Unknown Unknown
And for additional fun, for some reason as I'm typing this the Interfaces and Add-Ons page keeps blanking, telling me it's refreshing, even though it doesn't refresh...
Anybody have any ideas? I'm stumped.
First, love the system. Running an HT-SEL-PRO and other than my thermostat issue I've had no problem getting my Leviton and Enerwave switches and dimmers working. Planning on getting my door lock (Kwikset) connected later on today so I can disconnect my Wave.
Here's what my problem is.
I was running the 30-day trial of HS3 on a Windows laptop. All my devices installed fine, including the Honeywell Plug-in and I got was getting good data. Then I received my HT-SEL-PRO and got it up and running. I deleted the devices off the HS3 software on my laptop then deleted the software.
At first the plug-in installed but when I attempted to access my thermostat is would never connect or pull the data. I've tried everything I can think of. I even deleted my MyTotalComfort account and redid that. I've deleted the device, deleted the plugin, reinstalled it to no avail.
Now, when I pull the list of add-ons, this is what I see for the Honeywell add-on...
Install Name Type Installed Available Cost Provider
The request timed out
Unknown XXXXXXXX Unknown Unknown
And for additional fun, for some reason as I'm typing this the Interfaces and Add-Ons page keeps blanking, telling me it's refreshing, even though it doesn't refresh...
Anybody have any ideas? I'm stumped.
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