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    Back up error

    when I do a zip backup I get this error 05/10/2005 13:51:28 ActiveBackup Info End checking. Result: ERROR, the file is totally corrupted!
    and this in the status
    G:\HSbackup\HomeSeerB\ActiveBackup_2005-10-5_44-13.zip
    ERROR |
    When I try to open the file it says it is corrupt.
    It seems to back up ok when not compresed?

    #2
    Have you got latest 2.0.0.5 version?
    How much MB is the source folder?
    Can you write me the settings (Example source c:\program files... Destination g:\..... etc..)?
    I suggest you to go in the "CONFIG" window and check "Log". So you can watch witch file/files are corrupted.

    Thank you.

    Comment


      #3
      Sorry just got round to looking at this again and still getting error?

      HS folder size is 1.5 GB
      here is the setup in the event

      Make a backup
      Source: C:\Program Files\HomeSeer
      Destination: G:\HSbackup\HomeSeer

      I have turned Debug on and nothing comes up as an error except at the end here is the last few lines of the log.

      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\wavs\Vmail.wav
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\wavs\vrerror.wav
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\ZU0100_DRIVERS\D2XX Release Info.txt
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\ZU0100_DRIVERS\FTD2XX.dll
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\ZU0100_DRIVERS\FTD2XX.H
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\ZU0100_DRIVERS\ftd2xx.inf
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\ZU0100_DRIVERS\FTD2XX.lib
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\ZU0100_DRIVERS\FTD2XX.sys
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\ZU0100_DRIVERS\FTD2XXUN.EXE
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\ZU0100_DRIVERS\FTD2XXUN.INI
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~G:\HSbackup\HomeSeerB\ActiveBackup 200511131847.zip Added: C:\Program Files\HomeSeer\ZU0100_DRIVERS\PG_Extra.doc
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~Start checking...
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~End checking. Result: ERROR, the file is totally corrupted! Unable to open the zip! The file has been deleted
      13/11/2005 18:56:31 ~!~ActiveBackup Info~!~End backup.



      Thanks for your help

      Comment


        #4
        In the 2.0.0.8 version, there is an issue corrected. Try to download this!
        I noticed, in some circumstances, that if you make a backup over an USB device, you may experience problems.
        Please, try with 2.0.0.8 an let me know!
        :-)

        Comment


          #5
          Hi I am using 2.0.0.8. I tried it again backing up to a file on the sam HS PC and I get the same result. Still no errors in the log? thanks for your help

          Comment


            #6
            Is your G: an external storage disk?
            G: has the read/write privileges set to everyone?

            Comment


              #7
              G is an external hard drive (USB) It is open to sharing. How do I check for read/wright privileges? The last time I tried it I used the C drive on the same HS Comp.

              Comment


                #8
                In the permissions property dialog, add "everyone" from the users list.
                Then click "everyone" and select the appropriate priilegs.

                Comment


                  #9
                  Ok may be being dim here. I cant find the permissions property dialog. I think it should be in the folder properties page in the sharing tab but I do not have that option???

                  Comment


                    #10
                    Right Click on the G drive.
                    Select properties
                    Click a tab with a name like permission (see attached file)
                    Click ADD
                    Type everyone then OK
                    In the users list, appears everyone
                    Click everyone, then check all permissions.
                    Click OK.

                    Well done.

                    If you can't see the permission property dialog, maybe you need to unlock it, by going in folder options and disabling simple view mode (see MS documentations to do this, by pressing F1)

                    Let me know!
                    Attached Files

                    Comment


                      #11
                      Hello, I am have the same problem here.

                      I try to backup my hole HS-Folder to another Harddisk on the same PC.


                      I have all rights on this drive, but I also get this error:

                      "ERROR, the file is totally corrupted! "


                      The zip-file is about 4.7 MB and I can`t open it.

                      ---

                      Here the event-action:
                      -----------------------
                      -Make a backup
                      -Source: C:\Program Files\HomeSeer 2
                      -Destination: D:\Backup\HS
                      -Compression: True
                      -Report status by changing devicevalue of device: BackUp Status (s12)


                      And here the result (device s12):
                      --------------------------------
                      ^D:\Backup\HS\ActiveBackup 200512021405.zip
                      ERROR


                      The device s15 shows:
                      ----------------------
                      Compressed backup error.
                      Total time:24 minutes.

                      ---

                      Here the end of the log:
                      -----------------------
                      .
                      .
                      2005-12-09 14:29:55 ActiveBackup Info D:\Backup\HS\ActiveBackup 200512091405.zip Added: C:\Program Files\HomeSeer 2\wave_files\timbre2 staff-oriented announcements.wav
                      2005-12-09 14:29:56 ActiveBackup Info D:\Backup\HS\ActiveBackup 200512091405.zip Added: C:\Program Files\HomeSeer 2\wave_files\Westminster_Chime.wav
                      2005-12-09 14:29:56 ActiveBackup Info Start checking...
                      2005-12-09 14:29:56 ActiveBackup Info End checking. Result: ERROR, the file is totally corrupted! Unable to open the zip! The file has been deleted
                      2005-12-09 14:29:58 ActiveBackup Info End backup.



                      Any idea ?

                      Eric
                      Last edited by eaba; December 9, 2005, 10:21 AM.

                      Comment


                        #12
                        Thank you for the log.
                        I will investigate...

                        Comment


                          #13
                          Eaba

                          Try this:
                          Shutdown HS
                          Unzip the attached file to the HS folder.
                          Overwrite existing file.
                          Restart HS.

                          After the next backup you've been scheduled, please, post your LOG here.
                          Thank you.
                          Attached Files

                          Comment


                            #14
                            Hallo, first thank you for the quick response on this problem.

                            I am in Germany for the moment. My HS-Server is installed in Belgium.

                            So I have to wait until this weekend to try this file.

                            I`ll do this at sunday and report to you.


                            Eric

                            Comment


                              #15
                              Originally posted by eaba
                              Hallo, first thank you for the quick response on this problem.

                              I am in Germany for the moment. My HS-Server is installed in Belgium.

                              So I have to wait until this weekend to try this file.

                              I`ll do this at sunday and report to you.


                              Eric
                              OK.

                              Comment

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