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  • #16
    Here it is.
    Attached Files

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    • #17
      Nothing looks odd in the INI file
      This is very odd
      Your backup folder looks ok

      backupFolder=\\BobsOfficePC\HomeSeer3-BUScripts-Programs\HS3-BL Backups
      Cheers,
      Bob
      Web site | Help Desk | Feature Requests | Message Board

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      • #18
        I saw a .57 update today. I updated and problem still there!
        BobSpen

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        • #19
          What happens if you change your backup folder on the options page to C:\Temp (assuming you have that folder created)
          I am having trouble duplicating this here
          Cheers,
          Bob
          Web site | Help Desk | Feature Requests | Message Board

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          • #20
            Change to C:\TEMP(which I did create) and still have same problem.
            BobSpen

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            • #21
              OK this is confusing...
              Try this

              Create BLDebug.ini in the config folder and enter this into the ini file and save it:

              Code:
              [Settings]
              debugLogMaxSizeLinuxMB=500000000
              debugLogMaxSizeWindowsMB=10000000000
              After that do this:

              1. Disable BLBackup
              2. Edit the hspi_BLBackup.ini file and change debugLevel=true
              3. Save INI file
              4. Restart BLBackup

              Now load the options page and then click save

              Attach the BLBackup-Detailed.log file zipped here

              You may need to change debugLevel=false in the INI file since it likely will not save
              Cheers,
              Bob
              Web site | Help Desk | Feature Requests | Message Board

              Comment


              • #22
                Originally posted by Blade View Post
                OK this is confusing...
                Try this

                Create BLDebug.ini in the config folder and enter this into the ini file and save it:

                Code:
                [Settings]
                debugLogMaxSizeLinuxMB=500000000
                debugLogMaxSizeWindowsMB=10000000000
                After that do this:

                1. Disable BLBackup
                2. Edit the hspi_BLBackup.ini file and change debugLevel=true
                3. Save INI file
                4. Restart BLBackup

                Now load the options page and then click save

                Attach the BLBackup-Detailed.log file zipped here

                You may need to change debugLevel=false in the INI file since it likely will not save



                Blade I had the same problem several months ago when I moved to a new pc. I tried to change the backup directory on the new system and it kept telling me it could not find it. At the time my solution was to put it back to the original destination and then create the exact same destination on the new PC. hope it helps you figure it out....

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                • #23
                  Originally posted by Blade View Post
                  OK this is confusing...
                  Try this

                  Create BLDebug.ini in the config folder and enter this into the ini file and save it:

                  Code:
                  [Settings]
                  debugLogMaxSizeLinuxMB=500000000
                  debugLogMaxSizeWindowsMB=10000000000
                  After that do this:

                  1. Disable BLBackup
                  2. Edit the hspi_BLBackup.ini file and change debugLevel=true
                  3. Save INI file
                  4. Restart BLBackup

                  Now load the options page and then click save

                  Attach the BLBackup-Detailed.log file zipped here

                  You may need to change debugLevel=false in the INI file since it likely will not save
                  Bob,
                  When I opened the Options Page(after following instructions above) the "Debug Logging" was checked(because I set it to "True" in the .ini ?) and pressing "Save", it still generated the same "Backup folder does not exist!" message! Where next?
                  BobSpen

                  Comment


                  • #24
                    Did it create a BLBackup-Detailed.log file in the HS3 root folder
                    Cheers,
                    Bob
                    Web site | Help Desk | Feature Requests | Message Board

                    Comment


                    • #25
                      Yes, here it is.

                      BobSpen
                      Attached Files

                      Comment


                      • #26
                        Can you try something for me

                        Try renaming the folder:

                        \\BobsOfficePC\HomeSeer3-BUScripts-Programs\HS3-BL Backups

                        to this:

                        \\BobsOfficePC\HomeSeer3-BUScripts-Programs\HS3-BLBackups

                        I am wondering the space is causing an issue for some reason
                        Cheers,
                        Bob
                        Web site | Help Desk | Feature Requests | Message Board

                        Comment


                        • #27
                          Bob,
                          I changed it ON THE OPTIONS page and still got the error when I try to save.
                          BobSpen

                          Comment


                          • #28
                            I am at a loss on this one - I for the life of me cannot reproduce it here

                            If I enter a bunch of the different paths here they work fine. If I enter one that does not exist it is telling me that it does not exist

                            Does the IP of the server work?
                            Cheers,
                            Bob
                            Web site | Help Desk | Feature Requests | Message Board

                            Comment


                            • #29
                              Absolutely,,,,,, it used many times per minute--I have 4 remote Tablet that constantly send request to the server to keep updated. And of course the Backup Directory path is used daily and works fine.

                              Could there be something wrong with MY update to 2.0.56?
                              BobSpen

                              Comment


                              • #30
                                Try out 2.0.58 in the beta section of the updater

                                I added more logging
                                Delete the old debug log first and follow the previous steps

                                1. Disable BLBackup
                                2. Edit the hspi_BLBackup.ini file and change debugLevel=true
                                3. Save INI file
                                4. Restart BLBackup

                                Capture a log of the saving the options page
                                Cheers,
                                Bob
                                Web site | Help Desk | Feature Requests | Message Board

                                Comment

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