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  • Blade
    replied
    Try 2.0.59 in the beta section

    Leave a comment:


  • Blade
    replied
    Could it be an access issue - this sounds like a permission issue
    Do you have UAC turned on - if so try turning it off

    I am going to write my own directory check tonight and will post a new build for you to try

    In the meantime, if you could try that registry entry and see what happens
    You can always delete the entry if it makes no difference
    Mine is set to 1 so I am curious if that is the issue
    Last edited by Blade; June 18th, 2018, 05:12 AM.

    Leave a comment:


  • BobSpen
    replied
    Only one user(me) the admin!
    I've never messed with Registry and am concerned to do now. If that were the problem would not others be seeing?
    BobSpen

    Leave a comment:


  • Blade
    replied
    Are you running HS3 as an admin user?
    I do see mention of UNC paths causing issues when not an admin user

    Can you try this registry setting

    You need to enable what MS calls "linked connections": HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion \Policies\System\EnableLinkedConnections (REG_DWORD) = 0x1

    Leave a comment:


  • BobSpen
    replied
    Here it is.
    BobSpen
    Attached Files

    Leave a comment:


  • Blade
    replied
    Try out 2.0.58 in the beta section of the updater

    I added more logging
    Delete the old debug log first and follow the previous steps

    1. Disable BLBackup
    2. Edit the hspi_BLBackup.ini file and change debugLevel=true
    3. Save INI file
    4. Restart BLBackup

    Capture a log of the saving the options page

    Leave a comment:


  • BobSpen
    replied
    Absolutely,,,,,, it used many times per minute--I have 4 remote Tablet that constantly send request to the server to keep updated. And of course the Backup Directory path is used daily and works fine.

    Could there be something wrong with MY update to 2.0.56?
    BobSpen

    Leave a comment:


  • Blade
    replied
    I am at a loss on this one - I for the life of me cannot reproduce it here

    If I enter a bunch of the different paths here they work fine. If I enter one that does not exist it is telling me that it does not exist

    Does the IP of the server work?

    Leave a comment:


  • BobSpen
    replied
    Bob,
    I changed it ON THE OPTIONS page and still got the error when I try to save.
    BobSpen

    Leave a comment:


  • Blade
    replied
    Can you try something for me

    Try renaming the folder:

    \\BobsOfficePC\HomeSeer3-BUScripts-Programs\HS3-BL Backups

    to this:

    \\BobsOfficePC\HomeSeer3-BUScripts-Programs\HS3-BLBackups

    I am wondering the space is causing an issue for some reason

    Leave a comment:


  • BobSpen
    replied
    Yes, here it is.

    BobSpen
    Attached Files

    Leave a comment:


  • Blade
    replied
    Did it create a BLBackup-Detailed.log file in the HS3 root folder

    Leave a comment:


  • BobSpen
    replied
    Originally posted by Blade View Post
    OK this is confusing...
    Try this

    Create BLDebug.ini in the config folder and enter this into the ini file and save it:

    Code:
    [Settings]
    debugLogMaxSizeLinuxMB=500000000
    debugLogMaxSizeWindowsMB=10000000000
    After that do this:

    1. Disable BLBackup
    2. Edit the hspi_BLBackup.ini file and change debugLevel=true
    3. Save INI file
    4. Restart BLBackup

    Now load the options page and then click save

    Attach the BLBackup-Detailed.log file zipped here

    You may need to change debugLevel=false in the INI file since it likely will not save
    Bob,
    When I opened the Options Page(after following instructions above) the "Debug Logging" was checked(because I set it to "True" in the .ini ?) and pressing "Save", it still generated the same "Backup folder does not exist!" message! Where next?
    BobSpen

    Leave a comment:


  • wadesready
    replied
    Originally posted by Blade View Post
    OK this is confusing...
    Try this

    Create BLDebug.ini in the config folder and enter this into the ini file and save it:

    Code:
    [Settings]
    debugLogMaxSizeLinuxMB=500000000
    debugLogMaxSizeWindowsMB=10000000000
    After that do this:

    1. Disable BLBackup
    2. Edit the hspi_BLBackup.ini file and change debugLevel=true
    3. Save INI file
    4. Restart BLBackup

    Now load the options page and then click save

    Attach the BLBackup-Detailed.log file zipped here

    You may need to change debugLevel=false in the INI file since it likely will not save



    Blade I had the same problem several months ago when I moved to a new pc. I tried to change the backup directory on the new system and it kept telling me it could not find it. At the time my solution was to put it back to the original destination and then create the exact same destination on the new PC. hope it helps you figure it out....

    Leave a comment:


  • Blade
    replied
    OK this is confusing...
    Try this

    Create BLDebug.ini in the config folder and enter this into the ini file and save it:

    Code:
    [Settings]
    debugLogMaxSizeLinuxMB=500000000
    debugLogMaxSizeWindowsMB=10000000000
    After that do this:

    1. Disable BLBackup
    2. Edit the hspi_BLBackup.ini file and change debugLevel=true
    3. Save INI file
    4. Restart BLBackup

    Now load the options page and then click save

    Attach the BLBackup-Detailed.log file zipped here

    You may need to change debugLevel=false in the INI file since it likely will not save

    Leave a comment:

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