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    I am getting the following error in the log


    Mar-31 6:14:31 AM BLBackup Error The backup process (Folder Tree - Full) has failed at 3/31/2016 6:14:31 AM
    Mar-31 6:14:31 AM BLBackup Info The backup process (Folder Tree - Full) has started at 3/31/2016 6:14:31 AM...


    Any help would be great.


    Thanks!

  • #2
    BLBackup LO

    This from the PL

    Backup Log for 3/31/2016 6:14:31 AM


    ** Backup process (Folder Tree - FULL) has STARTED at 3/31/2016 6:14:31 AM...

    Processing backup directory: C:\Program Files (x86)\HomeSeer HS3 ( Frequency: Daily; Include Sub Dirs: Yes )
    Number of backups to keep: 15
    ERROR: C:\HS-Backup was not accessible!!
    Processing backup directory: C:\Users\Jay\Documents\HSTouch ( Frequency: Daily; Include Sub Dirs: Yes )
    Number of backups to keep: 15
    ERROR: C:\HS-Backup was not accessible!!
    Processing backup directory: C:\Users\Jay\Documents\My HSTouch Projects ( Frequency: Daily; Include Sub Dirs: Yes )
    Number of backups to keep: 15
    ERROR: C:\HS-Backup was not accessible!!

    ** Backup process (Folder Tree - FULL) has FAILED at 3/31/2016 6:14:31 AM







    Originally posted by Jayh391 View Post
    I am getting the following error in the log


    Mar-31 6:14:31 AM BLBackup Error The backup process (Folder Tree - Full) has failed at 3/31/2016 6:14:31 AM
    Mar-31 6:14:31 AM BLBackup Info The backup process (Folder Tree - Full) has started at 3/31/2016 6:14:31 AM...


    Any help would be great.


    Thanks!

    Comment


    • #3
      I am getting the same error. Windows 10. Any ideas how to fix??

      Comment


      • #4
        It is likely not Windows 10 as I am running it on Windows 10 with no issues
        Are you running as an admin user?
        Cheers,
        Bob
        Web site | Help Desk | Feature Requests | Message Board

        Comment


        • #5
          Yes, logged in as admin for me

          Comment


          • #6
            Does C:\HS-Backup exist?
            From the message it is saying it cannot access it
            Cheers,
            Bob
            Web site | Help Desk | Feature Requests | Message Board

            Comment


            • #7
              Partial success: I can back up to a local directory on the same pc but I still can't backup to my NAS

              For my situation: I was trying to backup to a NAS with the following path: \\READYNAS\HomeSeer_Backup\HomeSeer_Folder_Backup

              I am able to access that directory from the homeseer pc. I entered the login credentials the first time I accessed it and saved them in windows, and can access the nas directory no problem through the file manager in Win10. I also mapped a drive to a different directory on that NAS for other reasons and that shows up normally. For reasons I can't understand, the plugin keeps indicating that directory doesn't exist??

              I tried changing the target directory in the plugin to a local directory on the PC where I am using an sd card for backup (D:\backup or similar). At first that didn't work either until I realized the target directory has to be entered in the EVENT itself: that seems to override the target directory listed in the plugin which was confusing me. There is also a default directory in the options: so I presume the directory listed in the event takes priority.

              Any ideas?

              Comment


              • #8
                Yes the destination specified in the event overrides the one on the options page

                I am backing up to my UNRAID server using UNC paths with no issues. I do not have to enter any credentials for mine. Sounds like something blocking it on the NAS side
                Cheers,
                Bob
                Web site | Help Desk | Feature Requests | Message Board

                Comment

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