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  • mminehan
    replied
    Ok...done. See the details in the ticket. Thanks, Marty.

    Leave a comment:


  • Blade
    replied
    Log a ticket on my web site
    You will need to turn on debug logging and capture that issue.
    Then turn off debug logging and attach the BLBackup-Detailed.log zipped to the ticket

    Leave a comment:


  • mminehan
    started a topic Backup Error

    Backup Error

    Hi Blade,
    I have just noticed this is mu logs. It's been going on for quite sometime. I only keep logs for a week so not sure when it started.

    Jul-07 1:02:24 a.m. BLBackup Error BackupFunctions.Do_Zip_Backup(): ERROR - Caught this exception processing directory: C:\Program Files (x86)\HomeSeer HS3 - Object reference not set to an instance of an object.
    Jul-07 1:02:24 a.m. BLBackup Error The backup process (One Zip File - Full) has failed at 7/07/2016 1:02:24 a.m.
    Jul-06 1:02:24 a.m. BLBackup Error BackupFunctions.Do_Zip_Backup(): ERROR - Caught this exception processing directory: C:\Program Files (x86)\HomeSeer HS3 - Object reference not set to an instance of an object.
    Jul-06 1:02:24 a.m. BLBackup Error The backup process (One Zip File - Full) has failed at 6/07/2016 1:02:24 a.m.
    And advice on what could be causing the problem? My back up is to a mapped directory on a NAS.

    Thanks, Marty
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