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Installed but not graphing

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  • Installed but not graphing

    Hey guys,

    I've just installed the plug in, added some devices, given it time to gather some data and tried to make some graphs but cant get anything out of it. (String or on/off). When I hit generate it goes to a blank page.

    Ideas?

    Nothing in the log file either.

  • #2
    Did you follow the instructions on installing the charting from Microsoft? That is needed in order for the charts to work.
    Cheers,
    Bob
    Web site | Help Desk | Feature Requests | Message Board

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    • #3
      Where might one find the magical 'instructions'...


      And no. I did not. :P

      Comment


      • #4
        I will have to check the install package when I get home but I think there was a document installed when you installed it. It might be in the docs folder
        Cheers,
        Bob
        Web site | Help Desk | Feature Requests | Message Board

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        • #5
          In case someone else googles this;

          the required link is -
          http://www.microsoft.com/download/en...ng=en&id=22276

          Comment


          • #6
            Now I have charts, which are empty.

            Edit: Just my Device Value charts.

            I gotta say I am disappointed with these charts too. This is what I was expecting;
            http://www.andywee.com/homeseer/eb01.png
            https://zeroemissionproject.com/cont...r-kwh-2010.png

            No where are there screenshot of the charts this plug in makes. For the $29.95, this is over priced and I am underwhelmed.

            A bar chart of the number of times a device turns on and off? does anyone actually use that?

            Email me if you are still working on this product; I'd love to give some input and help on improving this product.

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            • #7
              I plan to add to it but I just do not have the time right now. It is on my list.
              Cheers,
              Bob
              Web site | Help Desk | Feature Requests | Message Board

              Comment


              • #8
                Any idea how to make the charts work?
                Where do I look for any diagnostic info?

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                • #9
                  Is it logging to the database? If there is no data in the database then no charts. The database is in the /data/BLChart folder under HS
                  Cheers,
                  Bob
                  Web site | Help Desk | Feature Requests | Message Board

                  Comment


                  • #10
                    There is a MDB in there (Access?) that was updated 7 minutes ago. I assume this indicates it's getting data?

                    Comment


                    • #11
                      Yes it is an Access database.
                      It looks like it is getting data. Does the chart show anything? Can you attach a screenshot
                      Cheers,
                      Bob
                      Web site | Help Desk | Feature Requests | Message Board

                      Comment


                      • #12
                        Sorry, been busy. (Christmas and all that)

                        Anyhow, here is the screenshot. And no, it hasn't fixed itself.

                        Comment


                        • #13
                          You are going to need to log a help desk ticket on my site and add a debug log of you executing a chart in the plugin. Zip the debug log before attaching it to the ticket.
                          Cheers,
                          Bob
                          Web site | Help Desk | Feature Requests | Message Board

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