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BLGData error Method HspiGetUserVoiceInboxForKey does not exist in this plugin.

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  • BLGData error Method HspiGetUserVoiceInboxForKey does not exist in this plugin.

    Hi Blade,
    I'm trying to send an sms or make a call, but for both I get this error in the log:
    BLGData error Method HspiGetUserVoiceInboxForKey does not exist in this plugin.

    I attached the log file, it ran for an sms.
    What did I do wrong?

    Also,
    One of the users I created, I cannot edit. Nothing happens when I try to open it. It somehow doesn't have an e-mail address. As I cannot edit it, I cannot delete it either. I created another user, which is working, but I would like to remove the erroneous user from the list.
    Thanks,
    Eric

  • #2
    Turn on debug logging and capture both issues and then disable debug logging and email the BLGData-Detailed.log zipped so I can see what is happening

    blade9123 at gmail dot com

    Make sure you zip the log
    Cheers,
    Bob
    Web site | Help Desk | Feature Requests | Message Board

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    • #3
      I also get this error message when sending an SMS from the plugin's aspx page. My SMS still goes through but leaves this same message in the HS log.

      Try creating a manually triggered event for BLGData to send an SMS. It goes through immediately for me and no error in the log.

      FYI - I am unable to place a call using the plugin but I don't have a need to anyway.

      Will

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      • #4
        I'm getting an error message attaching the file. Can I e-mail it to you? Please let me know at stevenseh@gmail.com
        Thanks,
        Eric

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